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ToyotaTown
London, ON
7,562 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,562 reviews
November 12, 2019
Routine service made exceptional I brought my RAV4 in for routine servicing and was luckily pointed to Helena for assistance. She went out of her way to work with the shop manager to I brought my RAV4 in for routine servicing and was luckily pointed to Helena for assistance. She went out of her way to work with the shop manager to work out the best required services for my car and didn’t just follow the automated recommendations from the system. Thanks for a great experience again! More
by Tim
Employees Worked With
Helena Vrabec
November 12, 2019
My experience at Toyota Town was amazing. My experience was an amazing right from walking in and there was a very friendly receptionist. She excused herself to find a salesperson and she intro My experience was an amazing right from walking in and there was a very friendly receptionist. She excused herself to find a salesperson and she introduced me to Suzanne. I told Suzanne I was just looking at this time and shared with her a horrible experience I had the night before from another dealership. I told Suzanne what I was looking for and with excitement told me she had a perfect vehicle for me. I told her I wanted a small SUV but had to be classy, sassy and had some speed. She said, "let's go for a test drive in a RAV 4 Trail". First glance at the RAV 4 I was hooked and then she opened up the door and I saw the dark grey interior with the orange accents and I was hooked. I left that evening buying the RAV 4 trail. Suzanne made me feel that my opinion mattered. There are many challenges with being a female consumer when buying a car and I happy st say I had NO challenges at Toyota Town. More
by valerierempel.rempel
Employees Worked With
Suzanne Bourdeau
November 12, 2019
David High was a highly informative sales rep with honest advice . I did not feel pressured . Highly recommend him he was patient , and answered all my questions advice . I did not feel pressured . Highly recommend him he was patient , and answered all my questions More
by Hanaa
Employees Worked With
David High
November 11, 2019
Todd Servant, Advisor Todd was everything a customer could ask for, professional, knowledgeable, patient and helpful. He answered all questions and gave excellent advice. Todd was everything a customer could ask for, professional, knowledgeable, patient and helpful. He answered all questions and gave excellent advice. On an earlier service, Firis Sharif was excellent too. More
by eycook
Employees Worked With
Other Employees :
Don't know the names of others who served me but all were friendly, professional and helpful. , Firis Sharif
November 11, 2019
That is the most excellent showroom I have never come in my life. They have the best service that you should consider. Ms. Gwen Jones works with all her enthusiasm and she takes care of me greatly. I apprec my life. They have the best service that you should consider. Ms. Gwen Jones works with all her enthusiasm and she takes care of me greatly. I appreciate that and wan to introduce my friends to come there-Toyota Town. More
by Giang Duong
Employees Worked With
November 11, 2019
Helena was very kind and knowledgeable. I felt everything was covered getting my winter tires put on. I really had lots of trust in her. Thank you for your wonderful service! You made it more enjoyable with was covered getting my winter tires put on. I really had lots of trust in her. Thank you for your wonderful service! You made it more enjoyable with your wit and charm! More
by Hugalicious
Employees Worked With
Helena Vrabec
November 11, 2019
Excellent Service I have had Firis as my service advisor for a couple of years now and I always am treated like a VIP. He is knowledgeable, friendly and responds prom I have had Firis as my service advisor for a couple of years now and I always am treated like a VIP. He is knowledgeable, friendly and responds promptly to any questions I might have. Thanks Firis! More
by Rav4janey
Employees Worked With
Firis Sharif
November 10, 2019
Good Experience Overall a good experience. Staff was pleasant and easy to work with. Sales person was good natured and she went out of her way to make sure that we Overall a good experience. Staff was pleasant and easy to work with. Sales person was good natured and she went out of her way to make sure that we knew what was necessary. More
by Will
November 10, 2019
Service Todd is the most helpful person and always takes care of all my needs. He goes above and beyond to make sure my vehicle is operating at 100%. He takes Todd is the most helpful person and always takes care of all my needs. He goes above and beyond to make sure my vehicle is operating at 100%. He takes the time to explain everything to me. i would highly recommend this service department. H. Ernst More
by H. Ernst
Employees Worked With
November 09, 2019
Great Experience David: David made a stressful experience seem painless. He was extremely helpful and you can clearly tell how passionate he is about the work he does. David: David made a stressful experience seem painless. He was extremely helpful and you can clearly tell how passionate he is about the work he does. I felt like a valued customer and I would recommend him to anyone looking to purchase a vehicle. Brian: Brian was very helpful and his expertise peaked my interest in the Toyota brand. I appreciate Brian and David's hard work in putting me in the vehicle that I was looking for! Andre: Andre made me feel very comfortable in terms of financing. He was willing to stay late to ensure all of my questions were answered. More
by EM1991
