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ToyotaTown
London, ON
7,520 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,520 reviews
November 19, 2019
My visit at Toyota town yesterday went very well. The service was excellent as usual. Helena Vrabec fixed a small weather strip on my front windshield that had come lose, just as we were talking. She was service was excellent as usual. Helena Vrabec fixed a small weather strip on my front windshield that had come lose, just as we were talking. She was so efficient and nice, told me everything I needed to know about my service, for today and in April. What a lovely personality she has. She made my day and I hope to be served again by her when I come back in April. More
by Toyota
Employees Worked With
Helena vrabec 5 stars
November 19, 2019
I really liked the service. The car was handed over in a good and clean condition. However, i would have liked a little discount on it. good and clean condition. However, i would have liked a little discount on it. More
by WA
Employees Worked With
November 19, 2019
Great Service Rep My 2015 Highlander was booked for a full day off servicing, breaks, alignment and snow tire rotation. Todd provided excellent service knowledge and ar My 2015 Highlander was booked for a full day off servicing, breaks, alignment and snow tire rotation. Todd provided excellent service knowledge and arranged for courtesy transport in minimal time. More
by kerrynewton
Employees Worked With
Other Employees :
Rich, the courtesy car driver was a very nice gentleman.
November 19, 2019
Great customer service I purchased a car and found an issue that needed to be addressed. This Dealership went above and beyond what most would do. They made sure that this s I purchased a car and found an issue that needed to be addressed. This Dealership went above and beyond what most would do. They made sure that this service was looked after in a timely manor, looked after my transportation needs and best of all treaded me like a valued customer. I will drive the hour and 10 minutes again to buy from this dealership! A big thanks to all involved! More
by edbeney
November 19, 2019
Great experience my first time at ToyotaTown! Dealership is great in offering "Get to know your car night!" I learned so much! Thanks Tracey and ToyotaTown for teaching me a lot of things about my Dealership is great in offering "Get to know your car night!" I learned so much! Thanks Tracey and ToyotaTown for teaching me a lot of things about my car. More
by C-HR
Employees Worked With
November 18, 2019
Helena and Todd are very conscientious and courteous. Whenever I have to have service, I know that I’ll be taken care of by Todd and Helena and that they’ll do their best to make sure everything is perfec Whenever I have to have service, I know that I’ll be taken care of by Todd and Helena and that they’ll do their best to make sure everything is perfect. More
by juelhe
November 18, 2019
Very helpful and honest. Shawn made my purchase easy, comfortable and stress free. Shawn was a pleasure to work with and would highly recommend Shawn on your next Toyota purchase! comfortable and stress free. Shawn was a pleasure to work with and would highly recommend Shawn on your next Toyota purchase! More
by Aaron Speciale
Employees Worked With
November 16, 2019
The staff is very friendly and helpful. Helena vrabec was very knowledgeable and polite and a joy to deal with. She went above and beyond for me. very knowledgeable and polite and a joy to deal with. She went above and beyond for me. More
by Rob1234
Employees Worked With
Helena Vrabec
November 16, 2019
Great service! We love driving our Rav 4 but the best part is the wonderful service we always receive. No complaints from us when we visit Toyota Town! We love driving our Rav 4 but the best part is the wonderful service we always receive. No complaints from us when we visit Toyota Town! More
by jackie61
Employees Worked With
Kevin Swan
November 16, 2019
Shawn made it extremely easily 4 us to get into our first new dream car. He met all our expectations. Would definitely recommend Shawn in future to anyone who wants to get into a Toyota. new dream car. He met all our expectations. Would definitely recommend Shawn in future to anyone who wants to get into a Toyota. More
by Amar
