ToyotaTown

Shawn was very patient with me as I tried several different vehicles over several months. He would let me know when new used vehicles were in that I may like. I am thrilled with our used RAV4...Thank different vehicles over several months. He would let me know when new used vehicles were in that I may like. I am thrilled with our used RAV4...Thanks Shawn!! More

Good Place To Go Everyone is very friendly and helpful. Helena was especially good at explaining things to me. She was very patient. It is so helpful to have the sh Everyone is very friendly and helpful. Helena was especially good at explaining things to me. She was very patient. It is so helpful to have the shuttle. Driver was pleasant. More

Good drop in service on a battery issue Good service on a drop in for a battery issue. Todd Servant was pleasant, arranged for a ride home while the battery was replaced and back within the Good service on a drop in for a battery issue. Todd Servant was pleasant, arranged for a ride home while the battery was replaced and back within the time promised. Ron, the shuttle driver, did a great job both ways. More

Quality product with exceptional services. I have bought my 4th car from Toyota Town / Lexus of London in last 10 years and my experience is always above and beyond. Last 2 purchases are with S I have bought my 4th car from Toyota Town / Lexus of London in last 10 years and my experience is always above and beyond. Last 2 purchases are with Sylvia Donovan, her customer service and professionalism is above the mark. pricing features and all the details Sylvia is the right person to contact. More

Very helpful staff I was pleased that Amanda discovered a defect in the body. I think someone wrongly estimated the kilometers for the next service. Page 3 has printed " I was pleased that Amanda discovered a defect in the body. I think someone wrongly estimated the kilometers for the next service. Page 3 has printed "79178." Should not the correct figure be 87,118 km? More

The customer service is beyond anywhere else I've had service done. Helena was so personable and efficient, and even informed me they could replace the battery in my key fob (which I've not had for year service done. Helena was so personable and efficient, and even informed me they could replace the battery in my key fob (which I've not had for years!). Absolutely love that there are flavoured sparkling water available for the complimentary beverage, I'm usually limited to plain water because of avoiding sugar and caffeine. This small thing makes a big impression. More

#1 Customer I came in to see Sean O'Grady and he had moved from sales so he introduced me to Geordie! He is very nice and Funny .... There was no pressure! He I came in to see Sean O'Grady and he had moved from sales so he introduced me to Geordie! He is very nice and Funny .... There was no pressure! He Makes you feel like you are number one top priority customer! I did not buy a Toyota but a Nissan! He did not know much about the Nissan but he took the time to look through the owners manual to find answers to my questions. Which I thought was impressive. Very nice of him to show me how to work a few things and he also set up my phone for me! We did have a slight hiccup with tires that he dealt with very fast and efficiently! I would recommend him to everyone! I love my new vehicle it's fun ... it's sporty .... and I am loving the drive! THANK YOU GEORDIE !!!! More

Had the opportunity to bring my Tacoma in for a major servicing. Firis Shirif, was very courteous, polite and most importantly, Professional. He kept me updated on the status of my truck and took the tim servicing. Firis Shirif, was very courteous, polite and most importantly, Professional. He kept me updated on the status of my truck and took the time to talk to me. Awesome!! Chelsea Wakefield has been assisting me with my Taco for a while. No matter how busy she is, she’ll take the time to make sure that everything is ok with my truck. Like Firis Sharif and Joe Moniz, Chelsea Wakefield is friendly and professional and above all, there for me! Joe Moniz has assisted me greatly! No matter how busy he is, he’ll come out and talk to me and answer questions about my truck. He does the work on my Taco and is very knowledgeable and professional! Thanks, Guys for all that you do!! More

Takes the worry out While their lounge chairs are soft, clean and comfortable, they are too low for seniors/handicapped to get out of and should be replaced. Other than While their lounge chairs are soft, clean and comfortable, they are too low for seniors/handicapped to get out of and should be replaced. Other than that, I am impressed by how smoothly and efficiently the who operation appears to run. From entry to exit, it appears do work as required. Since I have never had to return immediately after a visit, I have to assume that the dark innards must work equally well. More

I want to pass on kudos about my salesperson Shawn Longworth. Shawn always has time to say hello, when I’m in for service. He understands how much it means to a customer to receive follow up about how Longworth. Shawn always has time to say hello, when I’m in for service. He understands how much it means to a customer to receive follow up about how things are going with the vehicle. More