Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,519 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,519 reviews
February 05, 2020
Great service Went to look at the rav 4. I was pleased with the very helpful and friendly service at this dealership. Gwen did a great job of explaining everything. Went to look at the rav 4. I was pleased with the very helpful and friendly service at this dealership. Gwen did a great job of explaining everything. More
by zahid.umer
Employees Worked With
February 05, 2020
Awesome Very welcoming & friendly ..sales person ( Ken Yates ) made us feel comfortable and was very knowledgeable! Presented vehicle very well and explained Very welcoming & friendly ..sales person ( Ken Yates ) made us feel comfortable and was very knowledgeable! Presented vehicle very well and explained all features .. accompanied us on test drive in case we had questions during ..kept promises and we were able to pick up vehicle before expected day & time ..nice surprise! More
by The Rock
Employees Worked With
February 05, 2020
Awesome Service I checked my Toyota Sequoia (370,000 KM) in for routine service this past Monday. My appointment went very smoothly. Amanda was there ready for me che I checked my Toyota Sequoia (370,000 KM) in for routine service this past Monday. My appointment went very smoothly. Amanda was there ready for me checked me in and got me on my way with the Shuttle. I was picked up by the shuttle at 4:30pm right on time. When i got back to the dealership all was ready to go all set. My vehicle is running great - the entire service department did a great job - thank you More
by Kelly
February 05, 2020
Excellent service We have dealt with Sylvia for over 35 years and we continue to see Sylvia because of the excellent service we receive from her. She is professional, We have dealt with Sylvia for over 35 years and we continue to see Sylvia because of the excellent service we receive from her. She is professional, knows her job very well, takes our best interest to heart. Sylvia knows what we like, what we expect. We completely trust Sylvia, knowing she is working for us. She keeps in touch with us, making sure we have the best SUV that works for us both. We will continue to deal with Sylvia and Toyotatown/Lexus of London Ontario. Thanks to Sylvia for another job well done. More
by maggiewestlake2229
Employees Worked With
February 04, 2020
Preventive maintenance for 127K The Toyota town provides a consistently great experience on the the services. The Toyota town's entire staff acts as customer service professionals. I The Toyota town provides a consistently great experience on the the services. The Toyota town's entire staff acts as customer service professionals. I feel like they get a deal – but not necessarily the lowest price. in general the service staff and cashier are very professional. More
by waleid.nasser
Employees Worked With
Other Employees :
Nathlia at the cashier , Amanda Krug, Suzanne Bourdeau
February 04, 2020
Very professional from the moment I walked in. This is a high volume dealership and Suzanne B was a pleasure to work with. I absolutely LOVE my new RAV4! high volume dealership and Suzanne B was a pleasure to work with. I absolutely LOVE my new RAV4! More
by jencoug
Employees Worked With
Suzanne Bourdeau
February 03, 2020
Very welcoming Not trying to sell First trying to find Very welcoming Not trying to sell First trying to find out what your needs are in regards a vehicle And giving you suggestions with truck in my Very welcoming Not trying to sell First trying to find out what your needs are in regards a vehicle And giving you suggestions with truck in my case would be the most efficient More
by Chefngg
Employees Worked With
Justin Maki
February 02, 2020
Great experience with Shawn at Toyota town to purchase a second vehicle. The process was very fast and hassle free. I would definitely recommend Shawn to anyone looking to purchase a vehicle. second vehicle. The process was very fast and hassle free. I would definitely recommend Shawn to anyone looking to purchase a vehicle. More
by jennanavarro
Employees Worked With
February 01, 2020
David sold my mom a new Highlander and I went with her to pick it up. He explained all the paperwork in detail. He even hopped in and helped us get her cell phone paired with the car and answered all of our pick it up. He explained all the paperwork in detail. He even hopped in and helped us get her cell phone paired with the car and answered all of our questions. Very polite and knowledgeable. I inquired about the corolla hatchback and he was happy to answer my questions as well. I'll be back to see him when I'm ready for a new car too! More
by Future Toyota Customer
Employees Worked With
David High
February 01, 2020
Buying the New TRD Rav4 My wife and I had an excellent experience with everyone involved I would highly recommend Toyota Town to anyone. They are great people and very profes My wife and I had an excellent experience with everyone involved I would highly recommend Toyota Town to anyone. They are great people and very professional and work with you in your buying experience. More
by smurf81
