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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
January 23, 2020
I would like to thank Justin Maki for is welcoming energy and positive service. Walking in to a dealership can be intimidating, Justin made the experience pleasant and informative. and positive service. Walking in to a dealership can be intimidating, Justin made the experience pleasant and informative. More
by Jsabourin
Employees Worked With
Justin Maki
January 23, 2020
Love My Toyota Rav 4! Amazing service from Todd Servant today at ToyotaTown London! I pulled up into the service bay without an appointment and explained that my 2014 Rav 4 Amazing service from Todd Servant today at ToyotaTown London! I pulled up into the service bay without an appointment and explained that my 2014 Rav 4 was barely turning over to start. Todd said give me your keys and I can see what it is doing. Well, with three tries it finally started and then he turned off the car and said I think it is the discharge battery. Tried to start the car again and it wouldn't start at all. The service department ended up putting in a new battery, and I was off on my merry way! Very prompt, efficient, and friendly service. I love taking my car to ToyotaTown London! It feels like they take care of you! I also enjoy my complimentary beverage that they provide! More
by Leslie Scherer
Employees Worked With
January 23, 2020
Service I Have a 2007 Camry and a 2012 Matrix both purchased new at this dealership. Service has always been dependable, honest and timely. There have been n I Have a 2007 Camry and a 2012 Matrix both purchased new at this dealership. Service has always been dependable, honest and timely. There have been no attempts to sell unneeded parts or service. The service advisers have always been pleasant to deal with and able to answer my questions. I will continue to have my two cars serviced at Toyotatown as long as I own them. More
by Ray
Employees Worked With
Amanda Krug
January 23, 2020
Great guy to deal with. He was able to answer all my questions and his humour gives you a good laugh while making a big decision! questions and his humour gives you a good laugh while making a big decision! More
by Toyota Tacoma
January 22, 2020
Brian was awesome to deal with! He was so patient and informative. He went over absolutely everything about the car and he really put my mind at ease. I will definitely recommend him to anyone wanting to informative. He went over absolutely everything about the car and he really put my mind at ease. I will definitely recommend him to anyone wanting to buy a car! More
by sousat2
Employees Worked With
Andre de Coning, Brian Williams
January 22, 2020
Great job detailing and customer service Brought my vehicle in last minute to get a quick detail. Amanda was so polite, she checked with the detailers to see if they could fit me in and they Brought my vehicle in last minute to get a quick detail. Amanda was so polite, she checked with the detailers to see if they could fit me in and they could. Requested a bronze package and was not disappointed with the result. From start to finish she kept me updated and it was done ahead of time. Very happy! Will return and recommend the detail department for any future detailing. More
by Lallen22
Employees Worked With
Marwan., Amanda Krug
January 22, 2020
Honest and friendly service Firis is a very friendly and knowledgeable person, I found his advice very honest, helpful and fair. I rely on Toyota Town's expertise to make dec Firis is a very friendly and knowledgeable person, I found his advice very honest, helpful and fair. I rely on Toyota Town's expertise to make decisions about the service and maintenance for my vehicle and their service and support is most appreciated. Thank you. More
by The Echo
Employees Worked With
Firis Sharif
January 22, 2020
First time at Toyota Town First time there, First time buying a toyota, Everything went well, Geordie Hock was was Very Informative And Professional Look forward to a good rela First time there, First time buying a toyota, Everything went well, Geordie Hock was was Very Informative And Professional Look forward to a good relationship More
by cvinagre
January 21, 2020
Regular visit, exceptional service! Exceptional service provided from the communication to the shuttle provided, Toyotatown makes it easy to maintain your vehicle! A pleasure to maintai Exceptional service provided from the communication to the shuttle provided, Toyotatown makes it easy to maintain your vehicle! A pleasure to maintain your vehicle for the long haul. More
by JR
Employees Worked With
Amanda Krug
January 21, 2020
Purchased 4Runner a Great Experience I had the pleasure of working with Product Advisor Thomas Robertson at ToyotaTown in London over the holidays. My wife and I were not sure which vehi I had the pleasure of working with Product Advisor Thomas Robertson at ToyotaTown in London over the holidays. My wife and I were not sure which vehicle we wanted. Thomas asked us what was important to us and before long he had us out in a 2020 4Runner. His no hi pressure approach put us at eaze and allowed us to select a vehicle we are thrilled with. Thomas knows his vehicles, he followed up well and we would highly recommend Tom and the good folks at ToyotaTown. Thanks Thomas, Allen and Elizabeth Smith More
by Al Smith
