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ToyotaTown
London, ON
7,436 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,436 reviews
January 11, 2020
Timely and excellent. Robert Dako always details what service is needed. He answers questions and keeps an eye on my 2005 Corolla. He is part of my family - a trusted perso Robert Dako always details what service is needed. He answers questions and keeps an eye on my 2005 Corolla. He is part of my family - a trusted person in my life and in that of Toyota Town London, Ontario. The service is always timely, and the atmosphere is positive. More
by robina maffei
Employees Worked With
Robert Dako, Shelby Chisholm
January 10, 2020
Friendly, prompt service I purchase my vehicles from Toyotatown because of the great service that I received from them, I am greeted and processed efficiently, provided with I purchase my vehicles from Toyotatown because of the great service that I received from them, I am greeted and processed efficiently, provided with an estimate of the work to be done and receive a call when additional service is required. More
by dorishall2004
Employees Worked With
Amanda Krug
January 10, 2020
Quick and friendly service from the dealer service consultant Helena...answered all my questions and explained the lease service intervals and provided a printout of the future services and their cost consultant Helena...answered all my questions and explained the lease service intervals and provided a printout of the future services and their costs and got a nice car wash too!...and fast and friendly service at the checkout counter too....thanks! More
by elsie
Employees Worked With
Helena Vrabec
January 09, 2020
great service Excellent service by Helena. I would highly recommend her to anyone that needs a service on their car.I have been other places, and they aren't as goo Excellent service by Helena. I would highly recommend her to anyone that needs a service on their car.I have been other places, and they aren't as good. More
by indra
Employees Worked With
Helena Vrabec
January 09, 2020
Brian was a fantastic salesman. he is very patient, professional, kind, informative, and funny. I went into toyota wanting to purchase a 2020 rav4 after test driving it I wasn't totally sold on it. On professional, kind, informative, and funny. I went into toyota wanting to purchase a 2020 rav4 after test driving it I wasn't totally sold on it. On my way out I noticed another rav4 parked beside my car that I really liked. Toyota was closing soon as it was new years eve but Brian stayed late let me test drive the vehicle and went though all the details and information with me. Brian was very patient with explaining all the details about the vehicle with me. Brian had a great sense of humor while chatting with. Brian held his professionalism very well while handling all of my concerns. Brian was a pleasure to work with and i wouldn't have wanted any other salesman. I Would highly recommend. More
by Lauraleewaters
Employees Worked With
Andre de Coning, Brian Williams
January 09, 2020
Great Thank Amanda for me I was greeted with a smile and she was very informative. The gent that greeted me as I drove into service very pleasant. Once ag Thank Amanda for me I was greeted with a smile and she was very informative. The gent that greeted me as I drove into service very pleasant. Once again very pleased with Amanda. Thank You More
by noway.67
Employees Worked With
Amanda Krug
January 08, 2020
Good drop in service on a battery issue Good service on a drop in for a battery issue. Todd Servant was pleasant, arranged for a ride home while the battery was replaced and back within the Good service on a drop in for a battery issue. Todd Servant was pleasant, arranged for a ride home while the battery was replaced and back within the time promised. Ron, the shuttle driver, did a great job both ways. More
by mizzent
Employees Worked With
January 08, 2020
Quality product with exceptional services. I have bought my 4th car from Toyota Town / Lexus of London in last 10 years and my experience is always above and beyond. Last 2 purchases are with S I have bought my 4th car from Toyota Town / Lexus of London in last 10 years and my experience is always above and beyond. Last 2 purchases are with Sylvia Donovan, her customer service and professionalism is above the mark. pricing features and all the details Sylvia is the right person to contact. More
by Imran Saeed
Employees Worked With
January 08, 2020
Shawn was very patient with me as I tried several different vehicles over several months. He would let me know when new used vehicles were in that I may like. I am thrilled with our used RAV4...Thank different vehicles over several months. He would let me know when new used vehicles were in that I may like. I am thrilled with our used RAV4...Thanks Shawn!! More
by Carla
Employees Worked With
January 08, 2020
Good Place To Go Everyone is very friendly and helpful. Helena was especially good at explaining things to me. She was very patient. It is so helpful to have the sh Everyone is very friendly and helpful. Helena was especially good at explaining things to me. She was very patient. It is so helpful to have the shuttle. Driver was pleasant. More
by Marlene
Employees Worked With
Helena Vrabec
