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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
February 23, 2020
This is my second car purchase at the Toyota Town. Both times I’ve got the car I wanted within the expected period of time with good customer service. Suzanne did an excellent job! times I’ve got the car I wanted within the expected period of time with good customer service. Suzanne did an excellent job! More
by Rouslan
Employees Worked With
Suzanne Bourdeau
February 22, 2020
Geordie was good to work with. Had lots of knowledge of the vehicle. Went out of his way to work with our schedule. Wasn’t pushy or overbearing. the vehicle. Went out of his way to work with our schedule. Wasn’t pushy or overbearing. More
by Kate_edwards01
Employees Worked With
February 22, 2020
I received great service for this dealership. I came in to get some weird noise in my car checked. Turned out to be the alternator! Employee in this dealership made sure to explain the problem (new car own to get some weird noise in my car checked. Turned out to be the alternator! Employee in this dealership made sure to explain the problem (new car owner) and also helped getting me prompt and cost effective solution! More
by ndibecs
Employees Worked With
Helena Vrabec
February 22, 2020
AMAZING!!!!!!!!!!!!!!!! This is the only dealership I have dealt with and the only one I will ever deal with (sales and service). Amazing staff! Outstanding integrity! This is the only dealership I have dealt with and the only one I will ever deal with (sales and service). Amazing staff! Outstanding integrity! More
by tlkgrenier
Employees Worked With
Helena Vrabec
February 20, 2020
Outstanding service as usual I was overdue for my oil change and was given an appointment right away. I had the usual thorough attention to my vehicle. They found a loose heat shi I was overdue for my oil change and was given an appointment right away. I had the usual thorough attention to my vehicle. They found a loose heat shield on the exhaust which was fixed right away. Outstanding service as usual. Thanks Todd Servant! More
by NOD
Employees Worked With
February 19, 2020
Another Excellent New Car Experience at Toyota Town I recently purchased my second new car from Toyota Town. Baz is a great salesman - never pushy, always honest and did not rush or push me into anythi I recently purchased my second new car from Toyota Town. Baz is a great salesman - never pushy, always honest and did not rush or push me into anything I didn't want. The transaction was quick and efficient! Every member of the team I encountered was polite and professional. And I absolutely love my new Corolla Hatchback Night Shade - it is a smooth and sporty car! More
by Dan Fox
February 19, 2020
Senior repair Helena was very professional and was understanding to the situation of the expense and tried to offer cost effective alternatives for an elder client Helena was very professional and was understanding to the situation of the expense and tried to offer cost effective alternatives for an elder client on a fixed income More
by Raquel
Employees Worked With
Helena Vrabec
February 19, 2020
Excellent Service I completely forgot about dropping off my CHR for her regular maintenance appt. the night I arrived back from vacation. As I didn't have work the fo I completely forgot about dropping off my CHR for her regular maintenance appt. the night I arrived back from vacation. As I didn't have work the following day, I figured it would be a great time to have her serviced. Of course, I lost my booking. That being said, not only were they understanding, but Amanda was able to squeeze me in later that day. Good to go! More
by HammyCHR
Employees Worked With
Amanda Krug
February 19, 2020
Excellent service experience with Helena We had to have our RAV4 towed in without an appointment. Helena worked her magic and had the car checked out and back on the road that same day. Helen We had to have our RAV4 towed in without an appointment. Helena worked her magic and had the car checked out and back on the road that same day. Helena’s professionalisms and positive attitude is very much appreciated, thanks so much. More
by Ivan2016
Employees Worked With
Helena Vrabec
February 19, 2020
Terrific Service Appointment today starting with Helena I had a regularly scheduled LEVEL 1 Maintenance booked this morning and Helena greeted me quickly and registered the car for service. I added the fa I had a regularly scheduled LEVEL 1 Maintenance booked this morning and Helena greeted me quickly and registered the car for service. I added the fact that TWO Key fobs needed new batteries and she quickly put that in motion with the service appointment. She also came to me to update me on the service and we added a couple of filters to this service. I find the E-mail appointments at this dealership to be perfect for my lifestyle and having Helena check the car in continued the great service at Toyotatown. More
by KJC
Employees Worked With
Helena Vrabec
