Toyota On the Park - Service Centre

very friendly service. Sameer was very helpful and informed. Price was competitive. Dealership was very efficient in completing work on time. Sameer kept us informed on progress. We were very happy informed. Price was competitive. Dealership was very efficient in completing work on time. Sameer kept us informed on progress. We were very happy with the excellent service we received from Sameer Shivji. More

I have been coming to Toyota on the Park for about 5 years. Mario Ng and his team are wonderful: professional, thorough, knowledgeable and friendly. Hon Ho, my service consultant, is very patient in an years. Mario Ng and his team are wonderful: professional, thorough, knowledgeable and friendly. Hon Ho, my service consultant, is very patient in answering my technical questions and explaining what needs to be done. He always checks with me first for my ok on a quote before proceeding with any work. Mario Ng is a very special person: kind, understanding and always goes the extra mile to resolve a concern or problem with my car. The camaraderie that I see with his staff and mutual respect is wonderful to see. When I pull into the service bay I know that my car is not viewed as "just another car to service or fix" but that there is a person who relies on that vehicle to be safe for them and their family and friends . My husband and I would not consider taking our car for service anywhere else. In fact, a big reason why we traded our Toyota Echo in for another Toyota (also purchased at Toyota on the Park) was our satisfaction with the service we have gotten to date at Toyota on the Park. More

I am a new customer at Toyota on the Park. I have dealt with Sameer from the start. He is always very friendly, polite and professional. He returns my calls prompty, explains the work required, and finds t with Sameer from the start. He is always very friendly, polite and professional. He returns my calls prompty, explains the work required, and finds the best prices. He is a pleasure to deal with. I feel I can trust his advice, which is extremely important for me as a customer. Sincerely, Kelly Ord More

Have owned other models but this car and this dealership have outstanding service. I would like to get my non-toyotas to be serviced by this dealer. It is their vast knowledge of business that makes them have outstanding service. I would like to get my non-toyotas to be serviced by this dealer. It is their vast knowledge of business that makes them so unique. Keep it up guys. More

I bring my GL to Toyota because I trust Samir. The I bring my GL to Toyota because I trust Samir. The work is always done right the first time and with budget. Great Service from a GREAT GUY! I bring my GL to Toyota because I trust Samir. The work is always done right the first time and with budget. Great Service from a GREAT GUY! More

This dealership is always ready to accept your vehicle when you require the work to be completed. The employees in service are super friendly and always informative and helpful. The premises are immaculat when you require the work to be completed. The employees in service are super friendly and always informative and helpful. The premises are immaculate. The waiting area is a lounge/restaurant/work area, so it is always easy and comfortable to wait on the premises for your vehicle to be repaired. More

Alex greeted me when I walked in the door. Very friendly and professional. Very personable and as a customer I value that. I was recommended by a friend to go there and look for Alex to tune up my car as and professional. Very personable and as a customer I value that. I was recommended by a friend to go there and look for Alex to tune up my car as well as do an oil change. The service was quick and I was offered refreshments as I waited. Definitely a place that I will go to again for my car servicing from now on and I would definitely pass on a good word for Alex to my friends and family. Another point I liked about Alex was that he recommended other services to me as well, but wasn't pushy about it. He described what each service helped with on my car and I appreciated that. More

Alex has excellent customer service skills. He treats customers respectfully and is always very clear and upfront with costs and suggestions. I always feel comfortable and that I can trust his advice, r customers respectfully and is always very clear and upfront with costs and suggestions. I always feel comfortable and that I can trust his advice, rather than feeling pressured. He is also the BEST with his attention to detail - I sometimes give specific instructions or have special requests, and he is the only one who never gets anything wrong! I always ask for him when scheduling appointments and if he's not working, he always makes sure that I'm covered by one of his colleagues with everything ready to go. THE BEST CUSTOMER SERVICE. I don't even consider going to another dealership because of him - honestly. And I've referred my family members to Toyota On The Park because of him and they all tell me how great he is. More

Mario is always approachable and willing to help. This adds confidence and trust and I feel confident in the repair and maintenance that is done on my car. I am not just a number. adds confidence and trust and I feel confident in the repair and maintenance that is done on my car. I am not just a number. More

Alex Chan has been extremely efficient, helpful, honest, and knowledgeable each time I have needed to bring my Corolla in for service. He answers all of my questions, and always ensures that his customers a and knowledgeable each time I have needed to bring my Corolla in for service. He answers all of my questions, and always ensures that his customers are satisfied. I have never experience a long line-up, or wait, as Alex and the dealership care a lot about their customers' busy lives. I always feel reassured after speaking to Alex about my car. I would recommend dealing with Alex when you go to Lexus/Toyota on the Park. I have given the the high rating because of my positive experiences. More