Toyota On the Park - Service Centre

Firstly, I admire the newly constructed buildings and landscaping of the dealership site. The site surrounding the dealership and its being on a hill overlooking the greenery of don rive valley is simply landscaping of the dealership site. The site surrounding the dealership and its being on a hill overlooking the greenery of don rive valley is simply unique and unparalleled. I love the upper lounge because of its large size, quiteness and lovely views outside. The design of the ground floor of the service entrance is very nice and friendly. I love the car wash service, and the 3 car wash tokens I receive (which I can use any time afterwards) every time I go there for service. Also, I love Toyota's oil service (good for 8,000 km or 6 months) for the price it is offered at: it's almost impossible to find such a service outside Toyota service centres. Lastly, Paul Joseph is a very nice man and I admire his professionalism and charisma. More

I came in to this dealership as I had a bad experience at the Scarborough location. The friendliness I received right off the bat from Aldrin was spectacular. My car was missing a clip underneath the driver' the Scarborough location. The friendliness I received right off the bat from Aldrin was spectacular. My car was missing a clip underneath the driver's side door from a possible pot hole or service at the previous Scarborough location. Since it happened a day after my oil change I figured it was the Scarborough location. I decided to come to this one and see how the service was because I wasn't happy at the other. I never felt appreciated, but here I felt like I mattered. I felt they really cared for my business and car. They fixed my car so quick and easy I was impressed. I plan to come here for all my service from now on. Thank you Aldrin! More

I have always received quality service at Toyota and I have always received quality service at Toyota and Lexus on the park. Such service builds great relationships. I want to compliment one of your exc I have always received quality service at Toyota and Lexus on the park. Such service builds great relationships. I want to compliment one of your excellent employees, Mr. Lazar Lazarovski. Thank You More

My experience at Toyota on The Park service can be summized in two words...Consistent Excellence. Having worked in the field of customer service in for over 10 years it is clear that the point of ser summized in two words...Consistent Excellence. Having worked in the field of customer service in for over 10 years it is clear that the point of service contacts that i have made through this dealership's service department has epitomize what has made Toyota a leader not only in the automobile industry but also in the area of customer service. As soon as you drive in you are greeted with a smile and extremely knowledgeable staff which as a customer totally puts your mind at ease and know that they speak from experience. More

Alisha always greets you with a smile and does her best to ensure that your car is fixed well and in a timely manner. Thank you! to ensure that your car is fixed well and in a timely manner. Thank you! More

Toyota On The Park offers excellent service at a reasonable price. The three service agents listed above, with whom I have been dealing since Toyota On The Park opened (and in the case of Kasian, g reasonable price. The three service agents listed above, with whom I have been dealing since Toyota On The Park opened (and in the case of Kasian, going back to Lawrence Park Toyota), have always offered exemplary service. For example, although I only see them two or three times a year, they always remember my name. Our two Toyotas are always serviced on time, and at a reasonable price. Toyota On The Park and its staff reflect the high quality of service that we have come to expect from Toyota generally. More

Over the years past, I have had all my Toyota vehicles Over the years past, I have had all my Toyota vehicles serviced at a number of Toyota locations and concluded that the Toyota on the Park Service Ce Over the years past, I have had all my Toyota vehicles serviced at a number of Toyota locations and concluded that the Toyota on the Park Service Centre excels in quality of service, facilities, knowledgeable, helpful and courteous service staff namely Kasian Morota whom I have known from LawrenceToyota, Alisha Shaw, and Hon Ho who takes care of my sister's Toyota. We are always confident of the work done properly to our vehicles. Michael Nagata More

I have 2 vehicles that I have had serviced at TOTP over the last couple of years and have been fortunate to have either Sameer Shivji or Sham Rattanshi as my service advisor each time. The customer servic the last couple of years and have been fortunate to have either Sameer Shivji or Sham Rattanshi as my service advisor each time. The customer service provided by each of them was exemplary. Every time I have had my vehicles serviced there, they have gone above and beyond what I would have expected from a service department. They always take the time and effort to explain in detail the recommended or required service and have always been able to answer any questions I have had. Sameer and Sham have been honest, friendly, professional and have ensured my satisfaction every time. Having this trust in a service advisor is extremely important to me. I have been to various dealerships over the years, but TOTP and in specific, the customer service and knowledge provided by Sameer and Sham have been by far the best I have experienced. More

Did not do the required warranty work because you ran out of parts. Also left a piece of equipment(bar) in the front of vehicle. Could plan things better beforehand and clean up better afterwards. I will ret of parts. Also left a piece of equipment(bar) in the front of vehicle. Could plan things better beforehand and clean up better afterwards. I will return equipment left when you schedule my next visit.. More

This is a good dealership, we bought our highlander there a couple of years ago and have it serviced regularly. We recently dealt with Sameer who was informative, efficient and friendly. A pleasure to deal a couple of years ago and have it serviced regularly. We recently dealt with Sameer who was informative, efficient and friendly. A pleasure to deal with. More