Toyota On the Park

I have had a very bad experience with Toyota On The Park Service Department. Please stay away from this location, as Mario, the Service Manager is extremely rude and very unhelpful. In addition, Amanda Boot Service Department. Please stay away from this location, as Mario, the Service Manager is extremely rude and very unhelpful. In addition, Amanda Boother is highly unprofessional and extremely curt with customers. She often wears low cut blouses. I ask, is she actually selling service or herself to the customers. She has yelled at me many times and not willing to service my vehicle. She is highly unpleasant person to deal with. They decided to wash my car without informing me that there might be scratches on my car and that they would not be held responsible. I find this quite appalling. Again, I would urge everyone not to deal with this location, in particular with the Service Department, as all the technicians are extremely unprofessional and not helpful, including Jack, the Foreman. They claim that my car has no issues, whereas, there are issues with my car constantly. It constantly makes a lot of noise and the break does not work well. I have been complaining to them for nearly 5-months and they will not fix my car. When they changed my tires from Summer to Winter tires, they have done a very bad job purposely so that they will not service my vehicle again. The Service Manager contacted me today and told me that he is not willing to service my car ever again and emphasized that I should go to a different dealership, as he claimed that I was rude to his staff, whereas, they have been extremely rude to me for the last 5-months and have not been helpful to me at all. I hope this review will make everyone not to ever go to this location.. More

Neelam has helped me in the past few days during extended work on my car. She's excellent at listening, at going through any work orders in detail ensuring that everything is understood, and just generally g work on my car. She's excellent at listening, at going through any work orders in detail ensuring that everything is understood, and just generally goes out of her way to help. I think she is terrific and makes you feel like 'family' when you bring your car in for service. It's little wonder that I wouldn't consider going anywhere else. The whole team is sensational. More

This past year, I've had the good fortune to bring my car into Toyota on the Park's service department for accident repairs. Unbelievably great service and support. The staff is knowledgeable and attentive, into Toyota on the Park's service department for accident repairs. Unbelievably great service and support. The staff is knowledgeable and attentive, and the facility itself is a pleasure to visit. There is no other place that I would trust the care of my to other than the Service Manager, Mario Ng, and his staff. Highest recommendation! More

I bought toyota venza 2021 hybrid limited. Chithra helped to get us the car within 2weeks. She is very helpful and pleasant. to get us the car within 2weeks. She is very helpful and pleasant. More

Very bad customer service, Unprofessional, I want to give them 0 rating. I booked my vehicle on 16 sep,2021. I am first time car buyer and i forget to take bill of sale on that day . i give them 1000CAD. the them 0 rating. I booked my vehicle on 16 sep,2021. I am first time car buyer and i forget to take bill of sale on that day . i give them 1000CAD. they give me promise you will get your vehicle on 10th oct,2021. I was waiting for their call and email but they did not reply. I called them after one week then they said sorry we give you wrong by weekly pricing. they do not know how to calculate by-weekly payment. They said sorry we cannot give you the vehicle as you can take your payment back. After 2 days i receive a call from the sales person, she said okay I talked to general manager and he is agree to give you the car. I was happy but after some days sales person on the leave and i called them after 10th oct,2021. They said sorry we do not have vehicle. you need to wait for 3 months.. How they are so unprofessional. I was told by sales person they have vehicle in stock that's why I gave them advance. Now they are not replying my calls and i am calling them 3 times in day and they are saying you will get a call. Yesterday on 21th oct,2021 I called them but they did not reply. I am very unhappy and disappointed and depressed about their behavior. Please don't buy vehicle from them. I have witness because my friend was with me. Nisha Rani More

I bought a brand new Toyota Corolla with Peter. Peter was extremely helpful and pleasant to deal with. The car was ready for pick up on time and Peter was quick to assist with any queries and flexible to ac extremely helpful and pleasant to deal with. The car was ready for pick up on time and Peter was quick to assist with any queries and flexible to accommodate additional requests, I will definitely recommend Peter as preferred sales consultant. More

Had a terrible experience with Judy and Corey in trying to buy a car. They will try and convince you to sign on the dotted line and then do everything to convince you that the deal can't be made anymore. I to buy a car. They will try and convince you to sign on the dotted line and then do everything to convince you that the deal can't be made anymore. I've heard all excuses - from the ordering system is down to we have a list of "25" people who will be randomly allocated the car. Judy is particularly the worst - zero follow ups, no actions to even try and remedy the situation (she will call you constantly only to buy though). More

I bought a Toyato corella SE CVT 2022 car 4 weeks ago.chitra was very helpful for that. She got all the documents for the car on time. She had previously tried to pay for the car herself. My best w ago.chitra was very helpful for that. She got all the documents for the car on time. She had previously tried to pay for the car herself. My best wishes to continue your service to many more.. Thank you Chitra Selvanathan🙏🙏🌹 More

Chitra helped me to find the right car for my family. She was very helpful and pleasant. She was very helpful and pleasant. More

One week ago we bought a Chr toyota and Chithra Selvanathan helped explain and made the transaction easy and comfortable. She helped us finish all the paperwork on time and gave us a good price and Selvanathan helped explain and made the transaction easy and comfortable. She helped us finish all the paperwork on time and gave us a good price and deal. Thank you Chithra Selvanathan 🙏 More