Back

Toyota Northwest Edmonton

Edmonton, AB

4.1
1,603 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

Directions

By Type

Showing 1,603 reviews

March 25, 2016

Responsive Service I would highly recommend Zahir's shuttle driving service. He responded quickly once my vehicle was serviced at Kingsway Toyota and was very personabl More

by PriusC Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Jiwa
March 24, 2016

Feel ripped off! So we came into the dealership to trade in a vehicle. Traded it in for another used vehicle. The vehicle we got had some dirt on it being as it was be More

by Never again!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Binh Luu
March 23, 2016

This was a wonderful experience, all were helpful to the 9th We have given the rating that we did because everyone was so helpful and good to us and especially one young lady by the name of Katherine On who was More

by Pearl 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Yu, Alan Lim, Catherine On, Kevin Thorson
March 23, 2016

The best part of a great vehicle shopping experience! Everything about Gerry made it clear that he wasn't just interested in selling me a vehicle, but in me in general. When we test drove the vehicle that More

by Shane Fitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maja Harding, Alan Lim, Gerry Domingo
March 19, 2016

Service scam All those stories you hear about going to get work done on your vehicle and the shop attempting to swindle you with overpriced xxxxxxxx "repairs" or " More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service center
Mar 21, 2016 -

Toyota Northwest Edmonton responded

Good morning "Steve". I apologize for your unsatisfactory experience. In order for me to see what happened, I would need your full name, phone number on file so I can look into what happened. After reviewing your service, I can get back to you. I look forward to your reply. Sincerely, Johnny Yu Service Manager

Mar 21, 2016 -

Steve responded

Hey Johnny, I'm going to have to refrain from sharing any of that information with you. I have zero trust in kingsway Toyota and that isn't going to change.

March 18, 2016

Told me what I needed to Hear After an initial talk with another sales employee looking at the prospect of getting a Sienna AWD, I visited Honda to also look for the Odyssey. But c More

by RevNai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Domingo
March 18, 2016

Excellent service advisor! Asked her to schedule me for a change oil through email and got the time and day that i wanted. I always do my transactions through Hanan because she More

by wewensky
Recommend Dealer
Yes
Employees Worked With
Hanan Borhot
March 17, 2016

Wonderful experience Gerry was there right from the start until the end of the process. He started assisting me thru messenger and then that's it, He got me a nice deal an More

by Joms27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Domingo
March 17, 2016

Awesome Service I had good time when i purchased my new 4 RUNNER TOYOTA 2016. Chadi Boudiab and Mike Harati offered perfect customer service and offered me a great de More

by Abdirahman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Boudiab, Mike El-Harati
March 16, 2016

Shuttle service I had Zahir as my shuttle driver today. He is a courteous and friendly guy. Zahir drove me to work and picked me up at lunch time so that I could retr More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanan Borhot, Zahir Jiwa
...
86
...