Toyota Northwest Edmonton

Great shuttle service! Salim is a safe, courteous and helpful driver. He brought me to my place of work while my vehicle was being serviced and picked me up. Gave me his con Salim is a safe, courteous and helpful driver. He brought me to my place of work while my vehicle was being serviced and picked me up. Gave me his contact details just in case of any change. Salim loves his job and is a great asset to Kingsway Toyota. I've been taking their service shuttle since 2012 and this has been my best experience so far. Thanks Salim! You deserve a raise for your excellent work! More

Excellent service Over the last few day with email (Danika) I received quick service, I was expecting to have to wait for at least a week to get my truck in. Was very Over the last few day with email (Danika) I received quick service, I was expecting to have to wait for at least a week to get my truck in. Was very surprised I got it in within two days. Excellent feed back and phone call from (Haneen) as the service technician was finding out what the issues were. I needed to be pickup at my office and Zahir was a very pleasant and friendly driver felt safe like travelling with a friend. More

Bad Experience I went this past Saturday to get two recalls done, and upon picking my car up right when they closed I turned my car on and started to drive home. On I went this past Saturday to get two recalls done, and upon picking my car up right when they closed I turned my car on and started to drive home. On my way home my muffler happens to come loose, funny coincidence. I called and asked them if there was anything they could have done that could possibly have created this issue, they said no. I then asked if the car was taken for a test drive - they said yes around the block or two. They did not take responsibility for this, because there's no evidence they directly caused it which I understand but GOOD Customer service to get REPEAT business would be to say they would at least take a look at it and see if it's two bolts missing or a larger problem. If it's simply two bolts missing then replace them and that's good customer service to get repeat business. Never going there again, ever. More

Great service good driver. Good service and courtesy vehicle prices are high and that should be addressed.. Please look at working on that aspect . The driver was courteous and Good service and courtesy vehicle prices are high and that should be addressed.. Please look at working on that aspect . The driver was courteous and on time More

Excellent Customer Service I would like to recommend Kingsway Toyota for New and used vehicles. When i reached the dealership I have to wait for 15-20 minutes despite of appoint I would like to recommend Kingsway Toyota for New and used vehicles. When i reached the dealership I have to wait for 15-20 minutes despite of appointment with the Sales Manager Pha. After he came he introduced me to Shannon (Sales Representative), She gave excellent customer service and helped me in selecting the right vehicle for our needs and budget. She even got the vehicle delivered the same day. Finance team also helped me in getting the vehicle financed and gave me the best rate for me in the market. Overall experience is excellent and will visit again per requirements. Thanks, Peeyush Nayyar More

No problems I had my airbag replaced, speedy shuttle service and Saleem the driver was very polite, on time and friendly. The service staff was also very nice and I had my airbag replaced, speedy shuttle service and Saleem the driver was very polite, on time and friendly. The service staff was also very nice and helpful with questions. More

Wonderful Zahir was the best shuttle driver I've ever had! Very friendly, courteous and on time. Great sense of humour and very easy to talk to. Definitely dese Zahir was the best shuttle driver I've ever had! Very friendly, courteous and on time. Great sense of humour and very easy to talk to. Definitely deserve a good pay rate! Thank you Zahir for the enjoyable ride! More

Bought a new Highlander Amazing service from the product advisor. He was very patient and understanding. Definetly recommending my friends and family! Thank you, we love our Amazing service from the product advisor. He was very patient and understanding. Definetly recommending my friends and family! Thank you, we love our new car! More

Excellent Service Marni was very friendly and also very knowledgeable when explaining the service required. I did not feel pressured into doing anything over and above Marni was very friendly and also very knowledgeable when explaining the service required. I did not feel pressured into doing anything over and above what was really needed for my vehicle. More

WORST EXPERIENCE, DON'T TRUST THEM I went to kingsway toyota to buy used car. They showed me Nissan Rouge. After a negotiations, they offered me the car at price CAD 10750 and I was to I went to kingsway toyota to buy used car. They showed me Nissan Rouge. After a negotiations, they offered me the car at price CAD 10750 and I was told to pay some. I paid 5000 using my credit card and they told me that they will Change cracked windsil and clean inside the car. They told me that they will call me when it is done. I waited almost a week and after a long follow up they told me that they are unable to sell me the vehicle. I was so much disappointed because I had an offer of Honda CRV for 11500 from other dealer . I opted for the nissan and trust kingsway toyota but at the end of the day I neither have nissan nor Honda. I regret of going kingsway toyota and wasting my time. so I strongly suggest everybody not to trust them. If intinterested to know More my email address is pratapsbasnet@gmail.com More