Toyota Northwest Edmonton
Edmonton, AB
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Prompt, friendly and excellent service! I bought 1 2015 Highlander from Kingsway after comparing it many dealerships in and around Edmonton. I found that they were competitive in pricing and I bought 1 2015 Highlander from Kingsway after comparing it many dealerships in and around Edmonton. I found that they were competitive in pricing and were willing to go that extra mile to obtain my business. Also they answered all my queries comprehensively. Recently (December 2016) I visited them for my second service trip and found Marni Hartley quite welcoming, courteous and prompt in taking care of my vehicle's service needs. A point that I would like to highlight is that, although my vehicle had not clocked much mileage, but given the passage of time since it was bought, Marni mentioned that two filters may need a change. However this will be subject to the technicians inspecting the vehicle and if the filters were clean, they would be (honest) to report so and will not require to be changed. And true to her words, they inspected and did not recommend a change. This is a very good reflection of their ethical commitment towards their customers! I thank Marni and Kingsway's service team for such an honest and efficient service experience. More
Excellent The service here is excellent,great people to work with. Thank you so much to Steffan Favis for being nice and friendly. You helped us in all our nee The service here is excellent,great people to work with. Thank you so much to Steffan Favis for being nice and friendly. You helped us in all our needs. Great experience!!! More
Recall repair of 2010 rav4 Very good behaviour of ms Marni Hartley. Purpose of recall was well explained. Very humble response of employees. Shuttle service was quick and shuttl Very good behaviour of ms Marni Hartley. Purpose of recall was well explained. Very humble response of employees. Shuttle service was quick and shuttle driver was very nice. More
Steffan Favis My wife and I have a wonderful time dealing with Steffan. His honesty and excellent way of treating us like family really make us sealed the deal. Th My wife and I have a wonderful time dealing with Steffan. His honesty and excellent way of treating us like family really make us sealed the deal. Thanks, Jeff/Margot Estigoy More
Always excellent and friendly service ! Whenever I come into my Toyota dealership to have my car serviced I am always quickly and warmly greeted! Staff never fails to help me understand exac Whenever I come into my Toyota dealership to have my car serviced I am always quickly and warmly greeted! Staff never fails to help me understand exactly what my car repairs involve and the estimated costs. I have been fortunate to be served by Marni on several occasions and she is always fabulous to work with, warm, friendly and so helpful! Also, thank you for your fantastic complimentary shuttle service and it's great staff! It is very easy to recommend this dealership to anyone, they do an excellent job! More
car service Haneen was very helpful as soon as I entered the dealership. She went above and beyond to make the service run smooth. I will recommend her to my othe Haneen was very helpful as soon as I entered the dealership. She went above and beyond to make the service run smooth. I will recommend her to my other family members and friends. More
very good service love her !!!!! she is awesome employee and the service was great ! would recommend her to my freinds ! love her! she really listen to what I had to say she is awesome employee and the service was great ! would recommend her to my freinds ! love her! she really listen to what I had to say More
Friendly service This is the second time in 10 days that I have been here and I had Marni greet me both times. She is super friendly and I don't mind paying for servi This is the second time in 10 days that I have been here and I had Marni greet me both times. She is super friendly and I don't mind paying for servicing when I can be treated so nicely. I had a tire losing air and I was able to get in the same day I called. Marni acted like it was important to her that I get my car serviced properly and \i hope \i get her to look after me the next time I need to come. More
Friendly, quality front-line service for Prius repair Haneen was a pleasure to deal with. She provided friendly and clear communication with respect to repairs and maintenance on my 2006 Prius. Her qualit Haneen was a pleasure to deal with. She provided friendly and clear communication with respect to repairs and maintenance on my 2006 Prius. Her quality service made costly repairs to my long out-of-warranty car a little easier to digest. Saleem was also great. I enjoyed our conversations each shuttle trip and he was very accommodating to my pick-up needs and schedule. More
Saleem is great! My shuttle experience is always great, I had Saleem both times and hope to get him again if I need a shuttle again. He's on time, safe and friendl My shuttle experience is always great, I had Saleem both times and hope to get him again if I need a shuttle again. He's on time, safe and friendly! More









