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Toyota Northwest Edmonton

Edmonton, AB

4.1
1,600 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

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Showing 1,600 reviews

March 22, 2017

shifty My experience with your sales department , was frustrating, I was lied to, ignored , and had to deal with a hissy fit from my salesman. I was promise More

by nana
Recommend Dealer
No
Employees Worked With
Binh Luu, John Hamdan , Marni Hartley
Mar 22, 2017 -

Toyota Northwest Edmonton responded

Hello Valued Customer, My name is Roneil Sewak and I am the Customer Relations Manager at the new Toyota Northwest Edmonton. Previously known as Kingsway Toyota. I am sorry for the experience you had. I would like to speak with you to see what I can do to address your concerns. What is the best number to reach you at? You can reach me at 780-478-8300. Roneil Sewak Customer Relations Manager.

Apr 07, 2017 -

Toyota Northwest Edmonton responded

Hello Sir/Madam, My Name is Roneil Sewak, and I am the Customer Relations Manager here at Toyota Northwest Edmonton. I am sorry to hear about your experience with our sales department. I would like to hear about your experience and see if there is anything I can do to rectify it. You can reach me at 780-478-8300. Roneil Sewak Customer Relations Manager.

March 20, 2017

Vehicle Service Excellent Customer service provided, New set up looks impressive, however still lots of things were not ready, like coffee area, and there is no car w More

by Chaudary Murtaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haneen Halabi
March 14, 2017

Nice people Ali was a nice guy; a little green but more than willing to go find the answers for me and wouldn't let me go until I was completely sorted - even hel More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali El Kurdi
March 10, 2017

Really nice people I had the airbags on two 2006 Corollas replaced. Everyone was really kind and friendly. I was told one car needed some attention to a few issues and More

by Microblue4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marni Hartley
March 09, 2017

Amazing shuttle driver Zahir is the most courteous and amazing driver! His very professional and treated me very respectfully when i got picked up! I highly suggest customer More

by Nerriza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Jiwa
March 09, 2017

"excellent customer service " Zahir has excellent customer service ,he is fast and helping getting us in and out of the shuttle giving that extra hand means so much, More

by Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Jiwa
March 08, 2017

Very good driver Zahir is very acknowledging person i ever met; i told him i had to get my son picked as soon as he can when the car was done: as i was at work and cou More

by Suhaila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Jiwa
March 08, 2017

great service Ali Elaine gave great service and ensured all my concerns were taken care of .above and beyond any service I received at other dealership. Being in re More

by Toyota _hard bargainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali El Kurdi
March 07, 2017

Hanan Borhot, Service Rep. I always try to get Hanan to look after me. She is great always very accommodating and considerate. Does an excellent job. I recommend Hanan to ever More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanan Borhot, Marty Reimer, Ryan Barrett
March 07, 2017

Great service Shuttle driver Zahir Jiwa was very quick, friendly and accommodating. He drove safely, adjusted route properly. It was pleasure using his services. I More

by veva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zahir Jiwa
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