Toyota Northwest Edmonton

Smooth Sailing Binh was very accommodating to my needs and patient, he was straight to the point. He helped me find everything I wanted in my vehicle. Binh was very accommodating to my needs and patient, he was straight to the point. He helped me find everything I wanted in my vehicle. More

Super Flexible and Very Friendly I have been shopping around for months before my eyes fell on Northwest Toyota. Coming from a lot of dealership exposure over the years I knew what I I have been shopping around for months before my eyes fell on Northwest Toyota. Coming from a lot of dealership exposure over the years I knew what I was up against. Without letting on of my background I went into the dealership like a man on a mission. I had already sourced out what vehicles I was interested in from their website. With my lady at my side we locked eyes with a sales lady from a distance. As we approached each other, and with a warm bubbly personality we were greeted by Diane. After being asked what brings us in today, I voiced my reasons, and what I was in the market for. Diane was instantly on board, walked us over to her desk and we began developing conversation. There were four vehicles I mentioned I wanted to test drive before we do anything further and Diane wasted no time in acquiring the keys. On our test drives is where we began to learn more about Diane. She quickly made us feel comfortable and respected, but most importantly she let me work on my time without being pushy. Once I narrowed down to one vehicle Diane lined me up with Aaron from management who assist in the negotiations. At no point did I feel like I was being mislead, or lied to. That alone spoke volumes, to which I thanked them for. I also got to meet a few others of their sales and finance team whom all were great to deal with (names mentioned below). Between the smiles and laughs and how well we were welcomed I would rank our experience 10/10. More

Great . No problems. Very friendly and prompt. He arrived for a pick up as he promised. The vehicle was clean and he drove very smoothly. . No problems. Very friendly and prompt. He arrived for a pick up as he promised. The vehicle was clean and he drove very smoothly. More

Awesome service Shamoon is a great salesman.He took care of us the minute we walked in to the minute we walked out and.he provided us with a service Northwest Toyota Shamoon is a great salesman.He took care of us the minute we walked in to the minute we walked out and.he provided us with a service Northwest Toyota should be proud of.He was friendly and knowledgable.Will recommend him to friends who wants to buy a car. More

Wayne is an easygoing friendly salesperson It was very comforting to deal with Wayne, he wasn't pushy and he was very knowledgeable on the product. Deal with confidence with Wayne It was very comforting to deal with Wayne, he wasn't pushy and he was very knowledgeable on the product. Deal with confidence with Wayne More

Awesome Red Tacoma Ali El-kurdi was on top of his game from start to finish. I have recommended everyone who asks who to see and where to buy their next Toyota. Thanks t Ali El-kurdi was on top of his game from start to finish. I have recommended everyone who asks who to see and where to buy their next Toyota. Thanks to Ali and all the great people at Northwest Toyota! More

Excellent experience Wayne knows his job so much, he explained everything in and out of the vehicle. He did excellent customer satisfaction and be ready for referrals. Wayne knows his job so much, he explained everything in and out of the vehicle. He did excellent customer satisfaction and be ready for referrals. Thank you Wayne keep up the good work. More

Haneen is the Best! We really enjoyed our visits with Haneen. She is so caring and thoughtful and does everything possible to please the customer. She is fantastic at he We really enjoyed our visits with Haneen. She is so caring and thoughtful and does everything possible to please the customer. She is fantastic at her job and we wouldn't hesitate to contact her again when an issue arises! She is the best! More

Great experience July 1 "Pleasant experience!" - Basheer Khan I recently purchased a pre owned Rav 4 Toyota limited from this dealership because of Ali Salah who July 1 "Pleasant experience!" - Basheer Khan I recently purchased a pre owned Rav 4 Toyota limited from this dealership because of Ali Salah who made the transaction pleasant and pressure free! salah exceeded my expectations. I appreciate that he was straightforward, transparent and been very helpful throughout the entire process and even after I got the car. He offered to call him whenever I have questions about the car... so nice of him! when it comes to customer service! There was another employee finance Manager Kris Hasset too who gave his best to help me with Finance and gave me good rate So far, I had a great experience with this dealership and would recommend them More

Problems with E-brake on back passenger side After hearing a squealing noise, that was quite loud coming from my 2004 4 Runner SUV. I immediately headed for the Toyota Dealer on 137th Street. I After hearing a squealing noise, that was quite loud coming from my 2004 4 Runner SUV. I immediately headed for the Toyota Dealer on 137th Street. I arrived 15 mins before closing. James took it for a drive around the parking lot and couldn't hear any noise. He got Doug one of the mechanics to go out on the highway with me. After 5 mins it starting making a noise. He discovered the E brake was not attached properly when we had our brakes done at a place NOT Toyota. Since I needed a vehicle for the next day, James found a loaner after trying 5 places: My vehicle was fixed the next day and they talked to the place who originally did the he brakes 5 weeks ago, who then covered all the expenses for Toyota to make the repair. We will now, only have our service done with Toyota Service. Both James and Doug went out of their way to help me the experience stressfree for me. Thanks so much for all your help, Cindy Brown More