Toyota Northwest Edmonton

Awesome parts department Feb.28 went to parts department to pick up 2010 Rav4 wiper refills. I brought along the front two wiper arms. Brandon promptly helped me to replace th Feb.28 went to parts department to pick up 2010 Rav4 wiper refills. I brought along the front two wiper arms. Brandon promptly helped me to replace the refills. More

Transaction at Toyota Northwest Edmonton I recently traded in my car on a used truck at Toyota Northwest Edmonton. This was my first time dealing with this dealership. I found the truck on t I recently traded in my car on a used truck at Toyota Northwest Edmonton. This was my first time dealing with this dealership. I found the truck on their website and was assisted by whoever monitors that sight. They made me an acceptable offer on my trade in. From my first interaction with their website person to driving the truck off the lot I was never uncomfortable or felt any pressure. Thanks very much to Ali El-Kurdi and Eric Yuen. More

Prompt shuttle Saleem is considerate and did his best to meet my time concerns. He has given me very good prompt service. Thank you for making sure I make my appoint Saleem is considerate and did his best to meet my time concerns. He has given me very good prompt service. Thank you for making sure I make my appointment. More

Service advisor Jordan makes it easy peasy.. I feel like it's worth taking time to appreciate Jordan's work, she is the go to person. the way she handled my vehicle service maintenance request wa I feel like it's worth taking time to appreciate Jordan's work, she is the go to person. the way she handled my vehicle service maintenance request was easy peasy . I appreciate her welcoming attitude in attaining customer queries.. solving the problems and going extra mile to make the customer experience wonderful. I appreciate and thank her.. keep up the good work Jordana. Regards, Sudhakar P More

Salim Dossa Knows Customer Service! It was a pleasure dealing with Salim Dossa today. Every single time I have needed a lift somewhere and he's been the shuttle driver things have gone s It was a pleasure dealing with Salim Dossa today. Every single time I have needed a lift somewhere and he's been the shuttle driver things have gone smoothly. Salim is extremely courteous (a rarity in today's me me me society) and makes a customer feel like the M.V.P. of a sports team. This is how customer service used to be every single day. It's wonderful to see that somebody in the customer service field knows what customer service SHOULD be, especially in 2018! More

Fantastic Customer Service!! I recently came to your dealership for my first visit. I had to have a recall done. While I was waiting Ian tried to help me with my wifi issues and h I recently came to your dealership for my first visit. I had to have a recall done. While I was waiting Ian tried to help me with my wifi issues and he also went to go check on my car while it was being serviced. He went above and beyond. I wasn't there for sales but he still was checking on customers to see that they were being helped. Thank you! Impeccable service! Jordana was great to deal with as well she was awesome! Thank you More

Great service Service was really great . The work was completed within the estimated time. Price didn’t exceed quote. Shuttle driver was polite friendly and on time Service was really great . The work was completed within the estimated time. Price didn’t exceed quote. Shuttle driver was polite friendly and on time. Would recommend the dealership to others. More

Follow Up This is a follow up to a previous review. My Toyota RAV 4 was giving me some problems shortly after I purchased it. It is an older model, 2010. Kento This is a follow up to a previous review. My Toyota RAV 4 was giving me some problems shortly after I purchased it. It is an older model, 2010. Kenton was very adamant in making things right and did just that. My vehicle is good as new! They were extremely helpful and kind through out it all. So, thank you! I had also made a note a few spots were missed in the clean of it prior to purchase (not a big deal, there was a rush put on it.) When it was brought in to get serviced it got a full detail again. I can't thank you enough! My dad did me a solid and brought it in for me (we're from out of town) So I didn't speak to the administration of service department but I do know he was blown away about how kind and helpful they were. Keeping him up to date through it all. I wish I could put your names! Thank you. More

Comfortable, trustworthy, satisfied Great experience with Northwest Toyota! Staff were always friendly and inviting. Coreena was trustworthy and went above and beyond to leave me feeling Great experience with Northwest Toyota! Staff were always friendly and inviting. Coreena was trustworthy and went above and beyond to leave me feeling happy with my purchase! More

So very well organized and a pleasurable experience It is rare indeed to experience the high level of customer service that everyone at Toyota Northwest in Edmonton Alberta provides to their customers. It is rare indeed to experience the high level of customer service that everyone at Toyota Northwest in Edmonton Alberta provides to their customers. From the bright, clean reception areas, to the comfy couches to the shuttle services, it was all a great experience. More