Toyota Northwest Edmonton

Excellent service, great people. I bought my Rav 4 when my friend and I walked in to take a look on vehicles, didn't even have a plan to buy one. Thanks to Finance Manager Marcelo T I bought my Rav 4 when my friend and I walked in to take a look on vehicles, didn't even have a plan to buy one. Thanks to Finance Manager Marcelo Troncoso, Product Advisor Roley Clarke-Sather and their skills, grasp, knowledge of selling product. Amazing people, wonderful environment. Strongly recommend both of them More

Great people, friendly, accommodated customer Bought two RAV 4 from Wayne. Wayne is the best product advisor. He was extremely helpful, pleased and accommodated according to our requests. Wayne al Bought two RAV 4 from Wayne. Wayne is the best product advisor. He was extremely helpful, pleased and accommodated according to our requests. Wayne also very patient and look after in making sure we got exactly what we wanted. I strongly would recommend my friends to Wayne. Wayne, you are the best. Thanks. Lisa and Maja, You both are awesome . Thanks for all the excellent great helps and clear explanation on the new cars protections. All the best. More

Great People to do business with They really value their customer even after the purchase. If you end up doing something stupid to your car and go back to them asking for help - they They really value their customer even after the purchase. If you end up doing something stupid to your car and go back to them asking for help - they would do anything they could to fix it for you. More

Great service with people that listen! We recently bought a new 4Runner from Chris and Riley and were extremely pleased with our decision to purchase our vehicle from this dealership. Chri We recently bought a new 4Runner from Chris and Riley and were extremely pleased with our decision to purchase our vehicle from this dealership. Chris listened to us and found us exactly what we were looking for. Riley was extremely knowledgable, helpful and patient in making sure we got exactly what we wanted. We would recommend anyone looking for a new Toyota vehicle to go to this dealership and talk to Chris and Riley. More

Friendly,Fair,and Efficient After inquiring with Toyota Northwest Edmonton about a new vehicle via on line after hours, I was surprised to be contacted shortly afterward, despite After inquiring with Toyota Northwest Edmonton about a new vehicle via on line after hours, I was surprised to be contacted shortly afterward, despite the hour, by product advisor Shammi Hundal. Shammi provided answers to all my questions in a professional and friendly manner without undue "sales person" pressure. Despite my being non committal Shammi contacted me again a few days later as a courtesy follow up. I made an appointment at the dealership, ultimately having Shammi come in on his morning off to meet me and assist in finding a suitable vehicle. We did. As I was pressed for time Shammi made an extra effort, (even running!) to expedite preparation of the vehicle and administrative aspects of the sale.Throughout, I felt he was genuinely interested in providing a personal service, not just making a sale. He surprised me again by a follow up days after I was home to offer thanks and service should any be required in future. Job well done! Makes the new Tundra I'm driving seem even better. More

wonderful, informative, pleasureable . great knowledge , very helpful, and work excellent with management to meet our needs. Very open friendly attitude, and allowed us space to make a d . great knowledge , very helpful, and work excellent with management to meet our needs. Very open friendly attitude, and allowed us space to make a decision. Thank you keep up the great work. More

Excellent Servrvice sales person gave the time to look for the vehicle I wanted to buy .Very knowledgeable . showed me all the features and was very friendly. sales person gave the time to look for the vehicle I wanted to buy .Very knowledgeable . showed me all the features and was very friendly. More

Felt cheated. Complain about the sales. Bought new Corolla little over two years ago from this delearship before it moved to 137 Ave location. The sales person then told me that the car did Bought new Corolla little over two years ago from this delearship before it moved to 137 Ave location. The sales person then told me that the car did not have heated seats and the remote opening of back trunk but they will do it for me. They did the heated seats very quick but not the remote opening of trunk. I took the car for service may be 5 times already and every time I mentioned it to them. Nothing happend, Today I was there for service so, inquired again, service lady asked me to talk to sales, now they say they cannot do it and I have to find the sales person who sold me the car because it was agreed verbally. The point is don’t believe them keep everything they tell at the time of selling in writing and signed. I thank the sales guy who told me I won’t be having what I was promised long ago, he was bold to tell me that so, I won’t bother about it anymore. Also be very careful that you may end up paying more for service than you would think. They will ask you to do many things, I agreed to modest $280 for service I said ok because it was annual service after winter, I was also told that tire alignment may be needed that would be another $149 I said ok but only if really needed and to let me know. I was called to pick up my car handed a bill of $494. There was $51 for item called SS, I wanted to talk to manager but was not there. I don’t feel I was rightly informed about the total price. The lady at the servive desk was polite and friendly so she said she will communicate it to her manager on Monday. Already seeing what happebd to the remote opening of trunk I have no hope. But wait to hear on Monday. More

Mauricio and his staff made our family a real nice deal. Thank you for the great deal and pricingbon the new Sienna. My family and I are very happy and will send you more customers in the future. Marty very Thank you for the great deal and pricingbon the new Sienna. My family and I are very happy and will send you more customers in the future. Marty very good as well, very knowledgable and polite. Thanks to my little lamb Mauricio as well... Sebastian More

Highly recommend Mr. Ali Sahly was extremely professional while assisting me at the dealership. His product knowledge was exceptional, as he was able to answer all of Mr. Ali Sahly was extremely professional while assisting me at the dealership. His product knowledge was exceptional, as he was able to answer all of my questions without hesitation. This particular individual went above and beyond to ensure I had everything I needed and more before pulling off the lot. I would highly recommend this dealership. All of the staff were fantastic; however, Mr. Sahly truly made my time at Toyota worthwhile. My family will certainly be back! More