Toyota Northwest Edmonton

Empathetic After we purchased our Pre-Owned Hyundai Santa Fe, we realized an issue with the vehicle. I reported the issue to Rick. He was very forthcoming in hel After we purchased our Pre-Owned Hyundai Santa Fe, we realized an issue with the vehicle. I reported the issue to Rick. He was very forthcoming in helping and fixing the issue. A man of integrity and customer loyalty. Great individual to deal with. More

Since I was coming up from Calgary Jordy spent lots of time on the phone through calls/texts to organize the deal. They are willing to work with you to help you find the vehicle you are looking for. Defin time on the phone through calls/texts to organize the deal. They are willing to work with you to help you find the vehicle you are looking for. Definitely went above and beyond. More

Excellent service with smiles by knowledgeable staff Highly recommend go see Vivek Agnihotri He is polite ,knowledgeable and friendly sales man He will make sure you'r fully informed , satisfied and comf Highly recommend go see Vivek Agnihotri He is polite ,knowledgeable and friendly sales man He will make sure you'r fully informed , satisfied and comfortable with product you are buying . More

Great to deal with, was not pushy, and very informative and helpful. I would highly recommend anyone looking to buy a vehicle at northwest Toyota. and helpful. I would highly recommend anyone looking to buy a vehicle at northwest Toyota. More

Excellent experience on a used car deal Dealing with Jordy came across as honest and fair. The vehicle is above my expectation. Thank you very much for the excellent deal. I will recommen Dealing with Jordy came across as honest and fair. The vehicle is above my expectation. Thank you very much for the excellent deal. I will recommend. More

Houssen was a great young man. He provided good and friendly service and was easy to communicate with. Toyota had a mix up with our documents and took a while to fix, however Houssen managed to help us friendly service and was easy to communicate with. Toyota had a mix up with our documents and took a while to fix, however Houssen managed to help us find the price. More

thank you Mr. Lee is very knowledgeable and answered all of my questions. Thank you vert much for your time and help, it was much appreciated. Will highly recom Mr. Lee is very knowledgeable and answered all of my questions. Thank you vert much for your time and help, it was much appreciated. Will highly recommend Jordy and NW Toyota to others More

Warranty parts replacement Camry front struts that's leaking were ordered and replaced under warranty. Thank you Jordana and the service team for prompt service ,so the vehicle Camry front struts that's leaking were ordered and replaced under warranty. Thank you Jordana and the service team for prompt service ,so the vehicle can be safely on the road again. More

Excellent experience From the moment I started talking to Oliver he was very understanding and eager to assist me and my husband in purchasing a car. I then worked with Jo From the moment I started talking to Oliver he was very understanding and eager to assist me and my husband in purchasing a car. I then worked with Jordy as well to see the whole process through. Jordy went above and beyond to make sure I got into a vehicle within a very reasonable amount of time. He always communicated with me and clarified any questions and concerns. Together they made my experience a wonderful one. I will recommend this dealership to everyone thinking of purchasing a car. For a smooth process I would recommend Oliver and Jordy Lee for exceptional customer service. We are very happy with our purchase and look forward to a long term relationship with this dealership. More

Outstanding!! Oliver you went beyond expectations From first conversation and throughout the purchase of our new truck, you understood our wants in a truck and exceeded in customer experience. You pro From first conversation and throughout the purchase of our new truck, you understood our wants in a truck and exceeded in customer experience. You provided a very knowledgable, caring and "can do attitude". Negotiated all extras in price of truck. You went the extra mile at every turn - picked up from airport, offered hotel for over night stay, and follow up. Oliver was only a phone call away, answering any questions which made us feel like we were his priority at all times. I would definitely buy another Toyota from you and your supporting staff. Toyota Northwest Edmonton has a Gem in you. More