
Toyota Northwest Edmonton
Edmonton, AB
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Had an enjoyable experience buying a vehicle from this location. Salesmen will want to make sales as quickly as possible but not these guys. They were calm in presenting the information I needed and we w location. Salesmen will want to make sales as quickly as possible but not these guys. They were calm in presenting the information I needed and we were able to come to a good price. I will love to deal with Ketan and Dom again if I want another vehicle, they were quite the human beings not your regular salesmen. I bought a 2015 Camry LE trim from them. More
I purchased a new Toyota Highlander and was extremely satisfied the great service George Pedro provided to make sure I got the vehicle I wanted. He has followed up with me to ensure all is well with the satisfied the great service George Pedro provided to make sure I got the vehicle I wanted. He has followed up with me to ensure all is well with the vehicle. More
I recently bought a Toyota Highlander XLE 2021. It was a bit difficult looking for a Toyota outlet wherein we can trust the dealer and be comfortable while making negotiations that is until I found a toyota bit difficult looking for a Toyota outlet wherein we can trust the dealer and be comfortable while making negotiations that is until I found a toyota facebook page. I contacted the creator of the page and to my surprise she is a fellow filipino which makes it even better since we can communicate very well in our language. Yvonne speaks clearly and she is easy to understand. She is also very accommodating to us and showed us all the car accessories and how to use it. Yvon is a very professional worker. Thumbs up to you Yvonne and thank you. More
I bought my new Rav4 here with David Liska. Very happy with my experience. David was very friendly and knowledgeable. Ali from finance was also very helpful. with my experience. David was very friendly and knowledgeable. Ali from finance was also very helpful. More
The worst dealership I have ever had to deal with. Don't buy from them. I purchased extended warranty when I got my vehicle. Last time I was in there they told me to never come back and I can not longer hav buy from them. I purchased extended warranty when I got my vehicle. Last time I was in there they told me to never come back and I can not longer have my vehicle serviced there. They lied to be about helping me after removing certain things. Also when I got it back after they did nothing it was dirty, seat pushed back into my custom bed platform, front window was dirty and marked up. Haneen is a liar and scoundrel, goes against her own word. Lukasz also tries to buy 5 star reviews so don't bother believing any of the 5 star reviews you read. They are just bribes. Jordana is rude as one can be and should not be in custom service and neither should Haneen. Sherwood Park Toyota is where you should buy from! More
Very happy with the service at North west Toyota, David Liska was a great sales person, extremely knowledgably and really knows his product. Exellent customer service! Liska was a great sales person, extremely knowledgably and really knows his product. Exellent customer service! More
Horrible experience with this dealership. They made me sign and pay 5k non refundable deposit on a Tacoma to hold it for a couple of weeks. After the final payment I was told that they sold it to someone sign and pay 5k non refundable deposit on a Tacoma to hold it for a couple of weeks. After the final payment I was told that they sold it to someone else by mistake?. I had a same truck to buy in calgary but it was 6 weeks away. Now I lost that one too thx to these retxxds. Coreena in finance won’t even bother replying for a few days. The sales person Harvey didn’t even know if the vehicle was sold to someone else. The general manager Luke was busy telling me how big n busy the dealership was in Edmonton. Horrible sales ppl. More
This review is for the service department. I was there today with my 2020 sienna. Today is March 17th 2021. There is 32000km on my van. There is a high pitch loud squel that was happening when I was drivi today with my 2020 sienna. Today is March 17th 2021. There is 32000km on my van. There is a high pitch loud squel that was happening when I was driving. So naturally I brought it in, had a video of the noise and everything. Well it took them an hour to even look at my van then told me it needs a break clean due to dirt build up and a 4 wheel balance. Kicker is they themselves installed and balanced my winter tires when I bought the van and they are not on my van full time. Plus at only 32000km dirty breaks would make such a loud noise? Then I had to pay for all of this as its not a warranty issue. So 200$, and hours later I finally get my van back. When I told the service advisor about needed my vehicle by a certain time to go pick up my son from school she informed me that I should plan better as these things take hours and hours long. So I now have my van and am driving home and low and behold it starts to squeal again. FML. Yeah stay far away from this service department. Mayfield Toyota is better. But for sales they are really friendly and helpful. My salesman was Parker go with him. More
i just recently purchased my first car from Toyota northwest and i am IN LOVE with how kind and amazing the staff made my experience doing so. i worked with an incredible employee named David Liska an northwest and i am IN LOVE with how kind and amazing the staff made my experience doing so. i worked with an incredible employee named David Liska and he was extremely understanding, patient, kind and clearly knew what he was doing. he is amazing at what he does. he kindly answered every one of my questions and concerns, even the silly ones lol. he was very honest and courteous and genuinely wanted me to have a great experience buying a car and he was sure to be up front about everything and he communicates in a very welcoming and warm hearted manner. 10/10 experience. More