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Toyota Northwest Edmonton

Edmonton, AB

4.1
1,587 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

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Showing 1,587 reviews

May 08, 2021

Had an enjoyable experience buying a vehicle from this location. Salesmen will want to make sales as quickly as possible but not these guys. They were calm in presenting the information I needed and we w More

by iconakin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ketan, Dominic Ammar
May 10, 2021 -

Toyota Northwest Edmonton responded

Hi, Iconakin! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team

April 21, 2021

I purchased a new Toyota Highlander and was extremely satisfied the great service George Pedro provided to make sure I got the vehicle I wanted. He has followed up with me to ensure all is well with the More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro, George
May 10, 2021 -

Toyota Northwest Edmonton responded

Thanks for the glowing review, Kevin! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team

April 18, 2021

I recently bought a Toyota Highlander XLE 2021. It was a bit difficult looking for a Toyota outlet wherein we can trust the dealer and be comfortable while making negotiations that is until I found a toyota More

by Reggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Bobillo
Apr 19, 2021 -

Toyota Northwest Edmonton responded

Thanks for the review, Reggie! Congratulations on the new vehicle purchase, we're glad you had a great experience with Yvonne. We're confident Yvonne and our team gave you all the tools you need to take on the road, but if anything should come up, please feel free to contact us! - The Toyota Northwest Edmonton Team

April 14, 2021

I bought my new Rav4 here with David Liska. Very happy with my experience. David was very friendly and knowledgeable. Ali from finance was also very helpful. More

by Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liska, Ali El Kurdi
Apr 15, 2021 -

Toyota Northwest Edmonton responded

Thanks for the glowing review, Taylor! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team

April 12, 2021

I bought my Toyota XLE Premium and my experience was excellent My Dealer name is Evan your really a good sales person ...thanks a lot More

by Thess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
Apr 13, 2021 -

Toyota Northwest Edmonton responded

Thanks for the glowing review, Thess! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team

April 06, 2021

The worst dealership I have ever had to deal with. Don't buy from them. I purchased extended warranty when I got my vehicle. Last time I was in there they told me to never come back and I can not longer hav More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haneen Halabi, Jordana Bautista, Lukasz Kopec
Apr 07, 2021 -

Toyota Northwest Edmonton responded

Thank you for providing your feedback and letting us know about this issue, Jeff. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us and we'd be happy to help you out. Thanks, Toyota Northwest Edmonton

April 01, 2021

Very happy with the service at North west Toyota, David Liska was a great sales person, extremely knowledgably and really knows his product. Exellent customer service! More

by mart_thfc4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali El Kurdi
Apr 05, 2021 -

Toyota Northwest Edmonton responded

Thanks, Mart_thfc4, for the review! It's wonderful to hear that you had such a pleasant vehicle buying experience. Congratulations on your new ride - enjoy it! We can't wait to see you back for your first service. -The Toyota Northwest Edmonton Team

March 22, 2021

Horrible experience with this dealership. They made me sign and pay 5k non refundable deposit on a Tacoma to hold it for a couple of weeks. After the final payment I was told that they sold it to someone More

by Chris
Recommend Dealer
No
Employees Worked With
Harvey, Coreena Wong, Damian Stodola
Mar 23, 2021 -

Toyota Northwest Edmonton responded

Hi Chris. Thank you for taking the time to voice your comments and concerns. We're very sorry to hear about your experience and would appreciate the opportunity to remedy the issue as soon as possible. As such, if you could reach out to us at (780) 900-5489 at your convenience, we would be grateful. Again, we apologize for the situation and look forward to hearing from you soon. -The Toyota Northwest Edmonton Team

Mar 23, 2021 -

Chris responded

What can you do I made a 5k nonrefundable deposit to buy a truck which you guys sold to someone else?

March 17, 2021

This review is for the service department. I was there today with my 2020 sienna. Today is March 17th 2021. There is 32000km on my van. There is a high pitch loud squel that was happening when I was drivi More

by momof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parker Aubin, Liri Hamza
Mar 18, 2021 -

Toyota Northwest Edmonton responded

Hi Momof4. Thank you for taking the time to voice your comments and concerns. Occasionally, road debris such as dirt and small rocks can cause brakes to squeal. We're very sorry to hear about your experience and would appreciate the opportunity to remedy the issue as soon as possible. If you could reach out to us at (780) 900-5489 at your convenience, we would be grateful. Again, we apologize for the situation and look forward to hearing from you soon. -The Toyota Northwest Edmonton Team

Mar 18, 2021 -

momof4 responded

Well it was not my breaks as even now after the service the squeak is still happening. I will be called the service manager today. I have videos from this morning with the noise.

March 17, 2021

i just recently purchased my first car from Toyota northwest and i am IN LOVE with how kind and amazing the staff made my experience doing so. i worked with an incredible employee named David Liska an More

by mia cruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liska
Mar 17, 2021 -

Toyota Northwest Edmonton responded

Hi, Mia, thanks for taking the time to leave a review! We prioritize customer service and we're glad your experience with and the team at Toyota Northwest Edmonton exceeded your expectations. We hope to see you back soon! - The Toyota Northwest Edmonton Team

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