Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Northwest Edmonton
Edmonton, AB
1,600 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,600 reviews
October 11, 2013
In April of this year (2013) I was looking for a new vehicle and I decided on a 2013 Toyota Tacoma, I was having difficulties getting cooperation from the first Toyota dealership I went to and since I h vehicle and I decided on a 2013 Toyota Tacoma, I was having difficulties getting cooperation from the first Toyota dealership I went to and since I had purchased my last vehicle from Kingsway I called them for a second opinion. My call was directed to Prashanth and from the time I explained the problems I was having until this very day he has provided exceptional service, anytime I need anything I know I can call Prashanth and it will be taken care of. I was really mad about the experience I had at the other dealership and with great effort from the sales manager Thejus and Prashanth I left with the vehicle and accessories I wanted and I am very happy with my purchase and the wonderful level of service I received. -M. Thomas Edmonton, AB More
by mishie00
October 09, 2013
almost two months ago Prashanth Radhakrishnan call me regarding my transaction if I would like to go for it because you have a huge sale on going . however, we are not really interested to push with the regarding my transaction if I would like to go for it because you have a huge sale on going . however, we are not really interested to push with the purchase for personal reason and since you are advertising about the sale and it seems like a good deal and beside I like this dealership because of the previous person I dealt with which is wade and Justine really nice and honest persons. So I refer my friend instead and he did make a purchase before the week ends. Then I call Prashanth since my friend bought the car and ask what's in store for me and he told me that he is a process of mailing me a cheque and advice if I could refer some more and he will double the 2nd and triple the third customer that I can refer. And I come across my co-worker and good thing they are interested so I ask them if they can drop by your dealership since he mention that he will beat the offer of the other dealership. Good thing they did go there because this guy honestly if I'm gonna buy a vehicle I won't do business with him since he doesn't have a word of honor and just a user. I never receive that cheque and I was trying to get hold of him, his phone is always unattended, left a text message no response. call your dealership always busy ,felt like he's avoiding me. He's a disgrace to the good people working at this location for being a selfish person.You should appreciate others for helping you. I would never ever recommend this dealership and rather have them go somewhere else instead. Hope you succeed on your carreer with the way you are doing business. More
by kempachi
Employees Worked With
Prashanth Radhakrishnan
October 08, 2013
It is the worst experience I have ever had to deal with Wade MacWilliam, he was very rude and he add extra money on the vehicle, I do not know how they put him as an internet sale manager . He didn't have Wade MacWilliam, he was very rude and he add extra money on the vehicle, I do not know how they put him as an internet sale manager . He didn't have personal skills to deal with customers. More
by Cpribrahim
Employees Worked With
Wade MacWilliam, Maja Harding
September 12, 2013
Maja helped me purchase a 2013 Rav4 even tho I was frustrated with my old vehicle.....service helped where they could.....overall great experience. Maja helped with getting me a vehicle I could afford frustrated with my old vehicle.....service helped where they could.....overall great experience. Maja helped with getting me a vehicle I could afford and needed/wanted....not what she wanted to sell that particular day.....very patient and helpful More
by KarenMetcalf
Employees Worked With
Maja Harding, Haneen Halabi
August 31, 2013
Ben was Okay, I guess. I mean he couldn't even get Ben was Okay, I guess. I mean he couldn't even get me the car I wanted. I asked for Toyota 3 Series, He said Toyota doesn't make a 3 series. He t Ben was Okay, I guess. I mean he couldn't even get me the car I wanted. I asked for Toyota 3 Series, He said Toyota doesn't make a 3 series. He try and send me too BMW. I try to buy toyota previa HE SAY THEY DONT HAVE TOYOTA PREVIA xxxx THIS GUY More
by Mitchellll
August 31, 2013
working hard person. good personality and very loyal to her company. she is focus in every details that occur each day, particularly with serious buyers her company. she is focus in every details that occur each day, particularly with serious buyers More
by ocollado
Employees Worked With
Maja Harding
August 22, 2013
Twice I have taken my 2011 Rav 4 for a simple oil change only to return to the dealership the same day because the service tech neglected to connected a hose back to my air filter causing the computer to g only to return to the dealership the same day because the service tech neglected to connected a hose back to my air filter causing the computer to generate warning lights including engine On the way home I noticed a rattle under my glove box, I did a little probing and notice the tech who replaced the filter did not put the cover back on a air cabin filter they replaced by my request and was rolling around inside loose Obviously the dealer has a problem in quality, if they can't preform a simple oil change, or cabin air filter replacement, what can I trust them to do I'm pretty much done with Kingsway Toyota, although I still have two years of free oil changes remaining I can't trust them and rather pay another dealer, sad to say I have purchased four vechicals from this dealership, this is my last More
by Coldnorth
Employees Worked With
Doug and Hana
July 22, 2013
One of the best person to deal with, very easy going and accomodating. During my last visit to Johnny he offered me the free of charge service which is not included in my package. accomodating. During my last visit to Johnny he offered me the free of charge service which is not included in my package. More
by 2c2c
Employees Worked With
Johnny Yu, Johnny Yu
July 14, 2013
I had a wonderful experience dealing with this dealship. Tim Pham was my sales rep. and did a great job informing me on my new vehicle. I love my new Toyota 4 runner. Thejus helped me get the car of my dr Tim Pham was my sales rep. and did a great job informing me on my new vehicle. I love my new Toyota 4 runner. Thejus helped me get the car of my dreams and a price I could afford, I have been back several times as I am not very tech savvy and am treated like part of the family. Thejus helps me every time I step in the door asking questions. I would recommend this place and have to my family and friends. It is nice to know what the sales if finalized that you still matter. This is rare. Thanks again guys More
by berniez
June 03, 2013
As soon as I walked in the door, everyone that I interacted with that worked at the dealership was very friendly, made me feel important when they were working with me. On my second visit, the emplo interacted with that worked at the dealership was very friendly, made me feel important when they were working with me. On my second visit, the employees i interacted with on the first visit said hello, and called me by my first name, made me feel like i was not just another sale. More
by CarlyDennis
