Toyota Northwest Edmonton

EXCELLENT SERVICE BY JIMMY AND ALI! ! Handled all our requests and questions very well! They were accommodating and professional. Thank you Jimmy and Ali!! ! Handled all our requests and questions very well! They were accommodating and professional. Thank you Jimmy and Ali!! More

We returned to this dealer to have our camera issues rectified. Mark Le Torre Loyalty manager took time to check out to locate issues of concern and corrected it so that we could operate it. He also exp rectified. Mark Le Torre Loyalty manager took time to check out to locate issues of concern and corrected it so that we could operate it. He also explained in details how to troubleshoot should the vehicle need a boost or a battery replace the. And how best to keep the ventilation screen clean to prevent the hybrid battery from being overheat. Such small details seem minor but are important tips to new hybrid owners like us. We want also to bring up another commendation to Ahmad in sales and Dave White/Finance who demonstrated a high supportive and commitment to customer respect and support more than any other car dealers I have ever ran across. These folks have most certainly earned themselves for my future business. Thanks all for the good work and transaction. More

As out of province purchasers, Corey Sayer was great to work with. He was very helpful, patient, and answered our questions promptly. He was upfront about the market adjustment fee on the new vehicle we wa work with. He was very helpful, patient, and answered our questions promptly. He was upfront about the market adjustment fee on the new vehicle we wanted to purchase, and he quickly provided us with the amount the dealership would allow for our trade-in (which was very fair). I enjoyed working with Corey, and even when I told him we would be cancelling our purchase with Toyota Northwest Edmonton because we were able to purchase the same vehicle in our home province, he was very courteous and understanding. If we ever decide to purchase a vehicle from Toyota Northwest Edmonton in the future, I'll definitely be asking for Corey as the sales person. More

Hanan Service advisor was terrible on 3 different occasions.Very bad attitude, dishonest right to your face and behind your back. occasions.Very bad attitude, dishonest right to your face and behind your back. More

Had a great experience. They focused on me the customer and listened to me. None of the classic back and forth with “I Have To Talk With Manager” on frivolous thing while le They focused on me the customer and listened to me. None of the classic back and forth with “I Have To Talk With Manager” on frivolous thing while leaving sit in the cubicle alone over and over. They quickly gave me a fair price on my trade in and the whole process was complete within an hour. Thanks Justin! More

took my truck in for airconditioning work. nothing done. they changed $37 air vent filter did not re charge or repair the air condititioning.. i dont think that they could fix the lords praye nothing done. they changed $37 air vent filter did not re charge or repair the air condititioning.. i dont think that they could fix the lords prayer at this location. Im not recomending this place to anyone Brian Krahn More

Very pleased with our experience here. After a very disappointing experience at a different Toyota dealership Chris, Roman, and Evelina helped to make it right and got us into our brand ne After a very disappointing experience at a different Toyota dealership Chris, Roman, and Evelina helped to make it right and got us into our brand new Highlander. Evelina was very knowledgeable and took the time to explain the features on our new vehicle. She was very friendly. Chris and Roman took the time to "right the wrong" made at a different Toyota dealership and it was very much appreciated. More

Had a great experience working with Sam Moghrabi. He was very knowledgeable and patient answering all my questions. Gave me some great advice and options. Will be returning back. Thanks Sam. He was very knowledgeable and patient answering all my questions. Gave me some great advice and options. Will be returning back. Thanks Sam. More

Very courteous and competent staff. I came in for vehicle servicing and met a young lady who introduced me to the line of Highlanders that I am interested in. Her knowledge of the vehic I came in for vehicle servicing and met a young lady who introduced me to the line of Highlanders that I am interested in. Her knowledge of the vehicle was excellent. Evelina Brzhezytska was a pleasure to deal with and she will definitely be an asset for the dealership in dealing with the younger generation. I would highly recommend her. More

Exceptional Service and an Unforgettable Test Drive Experience with Dustin Neiszner! This Toyota sales advisor was simply exceptional! He went above and beyond to make my 4Runner test drive experience Experience with Dustin Neiszner! This Toyota sales advisor was simply exceptional! He went above and beyond to make my 4Runner test drive experience unforgettable. From the moment I walked in the dealership, I was greeted warmly and felt valued. Despite his busy schedule, he took time out of his day to accommodate my test drive request. He answered all my questions, provided valuable insights, and demonstrated the vehicle's impressive capabilities. His knowledge of the 4Runner was outstanding, and he made sure I understood all the available options. What impressed me the most was his genuine passion for the Toyota brand. His enthusiasm was contagious, and it made the entire experience enjoyable. I highly recommend this sales advisor to anyone looking for a Toyota vehicle. You won't be disappointed with the outstanding service and support he provides. In short, Dustin Neiszner’s dedication, expertise, and enthusiasm made my 4Runner test drive truly unforgettable. A big thank you to him for making my visit to the dealership a fantastic one! More