Tower Chrysler Dodge Jeep Ram

Simply a much Friendlier Experience I bought my very first new car from John Quinlan in May of 2006. The experience with John then and every time after has been just excellent. The deale I bought my very first new car from John Quinlan in May of 2006. The experience with John then and every time after has been just excellent. The dealer experience previously has left a lot to be desired. That's why I was happy that John had left Eastside Dodge and joined the family at Tower Chrysler by the time our family needed our new vehicle. Over the years John has proven he really listens and seems to almost have a sixth sense about what my wife and I really wanted in a vehicle. This time was no different. After a few phone calls and emails, John invited my wife and I to the dealership for a look at what he knew to be the "Perfect Vehicle" for our needs. We were reluctantly moving into a minivan and it really wasn't something we thought was "Our Style", as we've always been "Hot Rodders". When we arrived at the Tower Chrysler, my wife and I knew exactly which vehicle John had picked out, without a word from him. he made sure it had everything we wanted including the right "look". The only thing it didn't have was heated seats, which he had installed for a very fair price, prior to delivery. We were trading in two vehicles and received a very equitable trade value with a minimum of fuss and very friendly treatment from the rest of the team. When it came time to visit the Finance Manager, Jeff Huesken, we were very happy to realize that we had worked together before at another dealer a few years ago, when we purchased a previous vehicle from John. Jeff treated us like old friends and made the process really easy and painless. I was really struck by how genuinely friendly everyone at the Dealership was. We even had Lance Almost come over to say hi and congratulate us on our purchase, with a sincerity that I think is missing from a lot of other Dealerships. Overall, this was the best Sales and after Service experience I've had with a dealership and I'm very happy to see John is part of a really great family here I absolutely recommend John Quinlan and Tower Chrysler if you are in the market for a vehicle, new or used. They actually care about you at this dealership. More

Excellent experience Came in just to browse and was just starting my vehicle search when I met John. He was very friendly and knowledgeable and did not pressure me at all Came in just to browse and was just starting my vehicle search when I met John. He was very friendly and knowledgeable and did not pressure me at all or change direction of the sale. Offered alternatives and showed me various vehicles within my range and also went on a test drive. Very pleased with the assistance that I received and would definitely come back to Tower. More

fantastic I love tower Chrysler. When I bought my first vehicle there 5 years ago I had a wonderful experience. Over the past 5 years I have had my vehicle ser I love tower Chrysler. When I bought my first vehicle there 5 years ago I had a wonderful experience. Over the past 5 years I have had my vehicle serviced there, and enjoyed each experience. However, today I received a call from Jason Carriere about trading in my vehicle... Just from the call he sounded great, friendly and kind. He got me to do something I've avoided with both my cars - consider trading it in. So I went in with my 11 mth old son to see what he could do. He is amazing. He not only upheld the great customer experiences I've had over the past 5 years, he surpassed them! He is helpful, thoughtful and kind. Just a genuinely wonderful person and a real credit to tower Chrysler and their wonderful customer service. After our chat I met with Jeff in finance who I also consider to be fantastic at his job. Regardless of whether I'm approved for a new vehicle or not, my son and I enjoyed our time there and will certainly get our next vehicle with tower Chrysler when the time is right. More

Amazing experience My experience at this dealership was outstanding, they were extremely welcoming and friendly and they respected and listened to what I was looking for My experience at this dealership was outstanding, they were extremely welcoming and friendly and they respected and listened to what I was looking for, the sales representative that we had helping us was Nathan, and I would recommend him to anyone and everyone, he was extremely friendly and easygoing and he made the experience fun! I also had my car booked to get serviced and again, it was just as good! They let know throughout the day how my car was and they made It completely stress free. I would recommend anyone to go to this dealership, I'm sure whoever goes will have just as a amazing time as I did! Thank you tower for everything ! More

I took in my minivan for a regular service and they talked me into some extra work. It was the first Tuesday of the month and I am 55 so I should have got 10% off their work. They refused to do it sayi talked me into some extra work. It was the first Tuesday of the month and I am 55 so I should have got 10% off their work. They refused to do it saying this work was not covered by their senior discount. Don't use their service department because they will oversell and add $$$ to your bill. More