Tower Chrysler Dodge Jeep Ram
Calgary, AB
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Why go anywhere else? I was looking for a good pre-owned truck and decided to see what Tower Chrysler had to offer. I received a warm greeting from the sales rep (Ross Cher I was looking for a good pre-owned truck and decided to see what Tower Chrysler had to offer. I received a warm greeting from the sales rep (Ross Cherry) when I arrived..... and we worked together to find a great truck that met my needs perfectly. I felt that Ross was GENUINELY interested in helping me find the perfect vehicle. After finding the right truck and negotiating a GREAT price I was also very impressed with the professionalism and friendliness shown by the business manager (Jeff Heusken). At the end of my visit the General Sales Manager (Aaron Henderson) thanked me for my business which made me feel like a VALUED customer! The whole process was extremely professional from start to finish. More
Double Purchase Summer 2014 Both myself and my daughter purchased used vehicles this summer. From the moment we walked in the door and were greeted by John Quinlan of the Sales Both myself and my daughter purchased used vehicles this summer. From the moment we walked in the door and were greeted by John Quinlan of the Sales Dept. until the time we happily drove off the lot, we were treated with respect and as valued customers. During our purchasing experience, John was very helpful and gave us both his undivided attention. It was obvious that his goal was to make us happy and satisfied customer.....and he succeeded! Further, Byron Ellet was extremely helpful regarding the finance process. He even went above and beyond and gave sound financial advice to my 21 year old daughter regarding how it would benefit her alrready outstanding credit rating by purchasing her vehicle on her own. Both John and Byron were EXCELLENT and I would not hesitate to recommend them and the rest of the Tower Sales/Service Staff to family and friends. Well done Tower!!! More
Awesome experience I purchased my 3rd truck from Eddie and his staff at Tower and wouldn't think about going anywhere else. The professionalism and customer service is s I purchased my 3rd truck from Eddie and his staff at Tower and wouldn't think about going anywhere else. The professionalism and customer service is second to none. Thanks again Eddie. More
Trucks for Life Friendly and VERY accommodating. All the staff was courteous and pleasant Robert was patient with all the demands I had in order to purchase my new Friendly and VERY accommodating. All the staff was courteous and pleasant Robert was patient with all the demands I had in order to purchase my new truck. More
Old fashioned service is still available in Calgary! Friendly, patient helpful service. This is a complete service dealership where people really work as a team. When my salesman isn't in, the sales mana Friendly, patient helpful service. This is a complete service dealership where people really work as a team. When my salesman isn't in, the sales manager is ready to step in. I also found the other sales staff very helpful, even when they knew I was dealing with Eldon, they were happy to answer questions. When I'm at the parts desk to buy accessories, my truck is on file and my discount as new truck buyer is applied automatically. I walked in to buy what I wanted and Eldon was willing and able to patiently guide me through the ordering process. His knowledge of the choices is excellent, and when he doesn't know he'll find out. That's the kind of people I can work with and will in future. If a mistake is made, it's rectified and made up for. (a warranty job for electronics update took longer than anticipated, so a loaner was arranged immediately) What more can you ask for? More
exciting the representative was very helpful she explained everything well, the information was clear and she was knowledgeable with the product she was sellin the representative was very helpful she explained everything well, the information was clear and she was knowledgeable with the product she was selling and she was very friendly. More
Dream Truck! I came in looking for a used truck, skeptical I would even purchase a Dodge. John was more than willing to explain all of the different models, and th I came in looking for a used truck, skeptical I would even purchase a Dodge. John was more than willing to explain all of the different models, and their features. He answered all of my questions, and was knowledgable about all the different models, Dodge, Chev and Ford. When I jumped in the Dodge Ram I ended up purchasing I fell in love with it! It hit all of my must haves, and everything on my "can't afford but am dreaming" list. I knew the second I drove it that it was coming home with me. Again, John answered ALL of my MILLIONS of questions with patience, never did I feel pressured to buy, nor did he ever treat me like a "typical girl" When it came to financing Jeff was much the same. We ran all the numbers, decided what I was comfortable with, came within my budget, and timeline for paying it off. I work in sales, so I understand customer service; these guys went above and beyond. Thank you so much to my entire team at Tower Dodge, I am a customer for life, and will highly recommend John and his team to anyone I know. More
Great experience on new car purchase! Well done Jason Jason Carriere did a great job, he was supportive and open in his communication. He was thorough in our needs assessment and is knowledgeable on the p Jason Carriere did a great job, he was supportive and open in his communication. He was thorough in our needs assessment and is knowledgeable on the products offered by Tower Chrysler. If he was not sure on a question he researched data immediately and was able to find quick resources in the dealership. Jason did a great job, his sales manager; Eddie was also supportive as was Jeff in Finance. Thanks and great job Trevor More
Got everything I asked for and more! I came to John with my list of 'must-haves' and 'wants', fully expecting to have to compromise on my 'wants'. Well I was wrong!! As a mom with a young I came to John with my list of 'must-haves' and 'wants', fully expecting to have to compromise on my 'wants'. Well I was wrong!! As a mom with a young family John listened to everything I asked for and went above and beyond to find me more than I was looking for!! He also knew my budget was a concern and still was able to give me everything I wanted. Thank you so much John for finding me the vehicle that will last my family a very long time!!! I am absolutely thrilled with my new van and will be a repeat customer! More
Simply a much Friendlier Experience I bought my very first new car from John Quinlan in May of 2006. The experience with John then and every time after has been just excellent. The deale I bought my very first new car from John Quinlan in May of 2006. The experience with John then and every time after has been just excellent. The dealer experience previously has left a lot to be desired. That's why I was happy that John had left Eastside Dodge and joined the family at Tower Chrysler by the time our family needed our new vehicle. Over the years John has proven he really listens and seems to almost have a sixth sense about what my wife and I really wanted in a vehicle. This time was no different. After a few phone calls and emails, John invited my wife and I to the dealership for a look at what he knew to be the "Perfect Vehicle" for our needs. We were reluctantly moving into a minivan and it really wasn't something we thought was "Our Style", as we've always been "Hot Rodders". When we arrived at the Tower Chrysler, my wife and I knew exactly which vehicle John had picked out, without a word from him. he made sure it had everything we wanted including the right "look". The only thing it didn't have was heated seats, which he had installed for a very fair price, prior to delivery. We were trading in two vehicles and received a very equitable trade value with a minimum of fuss and very friendly treatment from the rest of the team. When it came time to visit the Finance Manager, Jeff Huesken, we were very happy to realize that we had worked together before at another dealer a few years ago, when we purchased a previous vehicle from John. Jeff treated us like old friends and made the process really easy and painless. I was really struck by how genuinely friendly everyone at the Dealership was. We even had Lance Almost come over to say hi and congratulate us on our purchase, with a sincerity that I think is missing from a lot of other Dealerships. Overall, this was the best Sales and after Service experience I've had with a dealership and I'm very happy to see John is part of a really great family here I absolutely recommend John Quinlan and Tower Chrysler if you are in the market for a vehicle, new or used. They actually care about you at this dealership. More