Tower Chrysler Dodge Jeep Ram
Calgary, AB
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Finally bought my dream truck Just bought the Cummins I have always wanted. This is the only new vehicle I have ever bought, so I don't have any past experience to compare it to. T Just bought the Cummins I have always wanted. This is the only new vehicle I have ever bought, so I don't have any past experience to compare it to. The whole process was surprisingly easy, all the sales staff I met were friendly and helpful and we were able to agree on the price that I wanted with minimal negotiation. More
Swapped my Bumpers As part of the Deal, was the exchange of my after market bumper on to my new jeep. It took a couple of days for them to complete the job they did supp As part of the Deal, was the exchange of my after market bumper on to my new jeep. It took a couple of days for them to complete the job they did supply me with a loaner vehicle which was a nice touch. When I received my jeep back they did not swap the brackets I use for hooking up tow strap and the also did removed my light bracket and did not reinstall them. I contacted the Sue and she was very helpful in getting my tow brackets back, but the light brackets we discarded. I was very pleased when they told me that they would replace the brackets. I was contacted by Joe and he went on a search for the brackets, the brackets could not be replace so Joe purchased me a new set of lights. I figured that it was going to be difficult to get these part replaced, but all the people were very help and a pleasure to work with. I would not hesitate to recommend the dealership to anyone looking for a vehicle and want to say thank to everyone that was involved with my purchase. More
Great Sales Team Robert Was awesome ask for him! Eddie was also exceptional. These guys made the decision easy to go with tower. I probably will be loving my truck f Robert Was awesome ask for him! Eddie was also exceptional. These guys made the decision easy to go with tower. I probably will be loving my truck for years to come but if I want to upgrade sooner I'll go and ask for Robert agai very friendly, professional and definately not a typical pushy salesman . I genuinely felthe just wanted me to be happy with my decision which i definately am... I love my new Ram More
Honest and Flexible My situation requires I keep my monthly or biweekly payments below a certain level. Rob and Blake went a long way to understanding what my needs were My situation requires I keep my monthly or biweekly payments below a certain level. Rob and Blake went a long way to understanding what my needs were, and after I concluded I needed to look at a less expensive vehicle, Greg made it work. So satisfied with my experience. Thanks so much guys. More
Easy going friendly sale I dropped in to check out what kind of deals I could get on a Dodge Dart or a Chrysler 200 late Monday night after multiple trips to dealerships check I dropped in to check out what kind of deals I could get on a Dodge Dart or a Chrysler 200 late Monday night after multiple trips to dealerships checking out car types. I was greeted quickly by Robert and after a short conversation he steered me into looking at a second hand Chrysler 200 as it would give me the biggest bang for my buck. Within 10 minutes after a test drive he delivered me an offer I couldn't turn down as it met all my car and finance needs. I gave my financial information to Byron and returned Tuesday afternoon to sign all of the paperwork and pick up my new car. Between Robert and Byron they ensured the paperwork was all in order and I got a detailed shiny full of gas car. It was so nice to have both the salesperson and finance person look to me for my answers and not to my husband since I was the purchaser. More
Bought our 3rd truck. Bought our 3rd vehicle from Tower Dodge. Very good salesman!!! On Wed. Feb. 18, 2015 we met John Assef to look at Ram 1500's. He was good at showin Bought our 3rd vehicle from Tower Dodge. Very good salesman!!! On Wed. Feb. 18, 2015 we met John Assef to look at Ram 1500's. He was good at showing us a few models. We ended up buying a Ram 1500 Big Horn. Thank you John!!! More
Excellent Experience! I would recommend Sue and Tower Chrysler to anyone who is in the market for a new car. The customer service was extraordinary and I left feeling happy I would recommend Sue and Tower Chrysler to anyone who is in the market for a new car. The customer service was extraordinary and I left feeling happy and confident with my purchase...love my new car!! More
amazing Least painful vehicle purchase ever. Everyone who works there is phenomenal! Would buy my next vehicle from tower in a heartbeat! I would recommend to Least painful vehicle purchase ever. Everyone who works there is phenomenal! Would buy my next vehicle from tower in a heartbeat! I would recommend to anyone More
Very accommodating. I would highly recommend Rady to help you get your next vehicle. went above and beyond from picking me up at the airport and making phone calls across I would highly recommend Rady to help you get your next vehicle. went above and beyond from picking me up at the airport and making phone calls across province. great guy and knows his stuff. More
Expected More I am very happy with the Truck I bought and the value overall. There were just too many challenges I had to overcome. When I went to pick up the t I am very happy with the Truck I bought and the value overall. There were just too many challenges I had to overcome. When I went to pick up the truck, the finance associate couldn't have been less interested in helping me at all. I was going to pack in the whole deal there. I wanted to see the truck and he just told me it was out on the lot. Trouble is there are lots of trucks similar to the one I wanted. I just felt like he brushed me off completely. I bought the truck and they were supposed to install the NAV, they didn't....I had to go back but the only guy in the whole organization that could do it was away for the weekend....so I had to wait an additional week for this. I also had to make a special trip back to the store to get my deposit refunded....The truck was also not detailed properly when it was traded in as the cab had a bad odor of cigarette smoke. I was told the machine they took was stolen by an outgoing employee and they were getting a new one and would phone me within the week. This was 2 weeks ago... Every time I talk to someone there they are friendly and willing to help......just seems odd that I have to keep following up with them over and over on everything. I am trying real hard to not be "the bad customer" but I expected more.....I expected to matter. Love the truck and Value I got price point wise....just want to make sure in my own career, I never make a customer feel like they made me feel. This will not build loyalty. More