Back

Tower Chrysler Dodge Jeep Ram

Calgary, AB

3.5
735 Reviews

10901 Macleod Trail SE

Calgary, AB

T2J 4L3

Directions

By Type

Showing 735 reviews

September 29, 2015

Finally a Wonderful Car Buying Experience!! All I can say is Wow!! Tower Chrysler has changed my opinion of the automotive industry. Some great sales people and outstanding service from the fin More

by JFRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Labindao
September 20, 2015

Awesome Service Extremely Knowledgeable. A1 customer services. When we first met with Jennifer she was amazing. She was never pushy, knew the questions to ask, was wo More

by Koliber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Ellett
Sep 22, 2015 -

Tower Chrysler Dodge Jeep Ram responded

Thanks so much for the review!!! I am glad I was able to help and that you got to drive home your Jeep that day!!

September 19, 2015

Great experience & helpful service agents Awesome service ! This is my second visit to this dealership They are ever ready to render their service to me & always giving their best to serve More

by EC5756
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Revilla, Lance Almost, Byron Ellett
September 17, 2015

Great team to deal with This is my second vehicle purchase from Tower and I'm just as impressed the second time as I was the first. they got me exactly what I wanted at the p More

by pauliewog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Whittaker, Byron Ellett, Greg Sansom
September 16, 2015

Great experience at Tower! The Team at the Tower dealership were quite helpful and friendly. They made the buying experience enjoyable and I would definitely recommend the deale More

by AR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alanna Ducharme, John Assef, Byron Ellett
September 15, 2015

Amazing Experience from Start to Finish! My first car buying experience was with Courtesy Chrysler and it was so horrible I swore I would never step foot in another Dodge dealership. My husba More

by simia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Decoteau, Byron Ellett, Ashley Lawrence
September 12, 2015

my buying experience I have owned three new dodges since I was 22 and I'm now 33. I got the best truck and maitinace package for way less than previous trucks. I only pu More

by nsifert1
Recommend Dealer
Yes
Employees Worked With
Eldon Lam, Sue Davis
September 04, 2015

Unexpected Great Deal from a Friendly Dealership. Thanks!! Went in on a whim to possibly look to buy a used truck. I didn't know about the great deals on new trucks at that time. After looking at both optio More

by Steve 1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Wachter, Sue Davis, David Labindao
September 02, 2015

Friendly Staff! I won a contest at Tower Chrysler. Besides my excitement about winning the contest, I was quite impressed by the friendly staff at Tower. I know I'll More

by Gord
Recommend Dealer
Yes
Employees Worked With
Eddie Mansour and Sarah Tsao in Marketing
September 01, 2015

Customer service and common courtesy lacking My recent experience is probably one of the worst I have had in terms of being treated as though I was a total inconvenience to the staff by being the More

by RNSsix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jackie ?, Shelley McLean
Sep 14, 2015 -

Tower Chrysler Dodge Jeep Ram responded

We are extremely sorry to learn of your experience in our Service Department, especially the total lack of cordiality in the Drive-Thru. The Service Manager will be looking into your concerns but we will need to have your name and date and time of visit so that we can properly address and document your complaint and also pull camera logs Feedback from our customers, especially negative, is the most important way that we can improve our service. We apologise for the less than satisfactory visit but would like to thank you for bringing this to our attention. Please contact us at: customerservice@towerchrysler.com so that we may begin our review process.

Sep 17, 2015 -

RNSsix responded

Thank you to Tower Chrysler customer service for their attention to this and their efforts to remediate the issues. I look forward to a positive experience in a future visit.

...
57
...