Tower Chrysler Dodge Jeep Ram
Calgary, AB
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Great yet again This is my third truck that I've purchased at Tower and that speaks volumes in itself. This past experience was my best one and that's largely because This is my third truck that I've purchased at Tower and that speaks volumes in itself. This past experience was my best one and that's largely because both Shane (sales) and Tyler (finance) were awesome and they should both be recognized for their exceptional customer service. I'll certainly be referring them both and Tower to my friends and colleagues. Thank you More
Great purchase Great service. The new purchase was quick and professional. I got to purchase the car I needed and I had no need to compremis. The Manger did a fanta Great service. The new purchase was quick and professional. I got to purchase the car I needed and I had no need to compremis. The Manger did a fantastic job. More
Buying a used vehicle I was totally happy and enjoyed buying my used vehicle at Tower Chrysler. My salesperson Shane was helpful and knowledgable and made the whole experie I was totally happy and enjoyed buying my used vehicle at Tower Chrysler. My salesperson Shane was helpful and knowledgable and made the whole experience pleasant. More
Nels Kelly nels is helpful, friendly and extremely knowledgeable! Would recommend him and the dealership any time... In fact I have multiple times!! Thanks Nels nels is helpful, friendly and extremely knowledgeable! Would recommend him and the dealership any time... In fact I have multiple times!! Thanks Nels Kelly! Well done! More
Pulled my personal information illegally Be careful when you walk in to this dealership, or even if you do not. I have never step foot in this place yet the sales staff pulled my credit witho Be careful when you walk in to this dealership, or even if you do not. I have never step foot in this place yet the sales staff pulled my credit without my consent to co-sign a loan for someone they assumed was my husband (and is not). I have had to file a complaint with the Privacy Commission of Alberta and contact a lawyer to have this erased from my credit and have to spend my time chasing this down. After having admitted to illegally pulling my credit, and lying about escalating this to the owner, I have yet to receive an apology. It is scary to think what someone can do now with all of my information. In this day and age every person needs to be diligent about their personal information and these folks think it is ok to have my credit record pulled and in the hands of everyone who is employed there-and I have never been their customer. Be careful! More
Awful Experience Went in looking for a bigger safer car for my family, honestly didn't even plan on taking a new car home. I had to trade in my old one which I knew wo Went in looking for a bigger safer car for my family, honestly didn't even plan on taking a new car home. I had to trade in my old one which I knew would cost me quite a bit. Our sales guy was so nice, the first finance guy we dealt with was also very nice. Sure enough we got approved and got to take the car home, however with very little information. that night we had second thoughts. The next morning we explained to the finance guy we were having second thoughts and why, he was very nice and understanding and told us to come down to the dealership. When we got there we were taken into the finance directors office where I felt like a child being scolded by a parent. I explained my concern and he pretty much told us too bad so sad that's the deal and wouldn't fix anything. He didn't make me feel better about the deal at all he just wanted to make a quick buck. And then he did everything without giving us any information and just told us to sign. I left humiliated and and in tears. I've never been treated so disrespectfully. After that we had to go back to the dealership 5-6 times to do paperwork, Instead of enjoying my car and being excited, I hate driving it. I regret coming to tower and my company is looking at work trucks and I will not be recommending them or anyone else to tower. I will be emailing Dodge directly about my experience. More
Overall good Kent was my sales guy; he was assisted by a rep from Chrysler and Eddie. Other than the typical haggling process they were good guys to deal with. Ha Kent was my sales guy; he was assisted by a rep from Chrysler and Eddie. Other than the typical haggling process they were good guys to deal with. Had to go back the next day to get Radio/Nav screen calibrated and Amber got me in right way with no wait. More
2016 Jeep Cherokee My salesperson John Assef is a very nice, friendly guy. He was able to get me an awesome trade in price on my 2013 Dodge Ram for my 2016 Jeep Cheroke My salesperson John Assef is a very nice, friendly guy. He was able to get me an awesome trade in price on my 2013 Dodge Ram for my 2016 Jeep Cherokee which I drove off the lot the same afternoon. I highly recommend his services. I am extremely pleased with my new Jeep!!! More
My new jeep I was looking for a vehicle for the past 3 months . I finally found the best deal at tower chrysler. All the personal were nice and helpful at all the I was looking for a vehicle for the past 3 months . I finally found the best deal at tower chrysler. All the personal were nice and helpful at all the time. I got a Jeep Cherokee Trailhawk !! I will tell all my friends and family about Tower Chrysler. More
Didn't really know the GPS needed $700 to activate. We have dealt with Chrysler for many years, I was having issues with our Grand Cherokee, Shelley McLean introduced me to John Assef and he was very n We have dealt with Chrysler for many years, I was having issues with our Grand Cherokee, Shelley McLean introduced me to John Assef and he was very nice..very personable. Shelley has been taking care of our car and truck for many years. More