Titan Automotive

Unbelievable customer service! Did a very long distance deal in about 2 hours simply texting, not even a phone call. Sales Manager, Mike was great during dealings & even better whe Did a very long distance deal in about 2 hours simply texting, not even a phone call. Sales Manager, Mike was great during dealings & even better when closed deal & picked up vehicle a couple weeks later, no surprises! However, the exemplary customer care that I received from the Product Specialist, Liana was the reason the deal closed. Professional & genuinely customer focused throughout, definitely went above & beyond. This deal happened on a busy day at month end & I never once felt pressured of pushed. I’ve bought lots of vehicles from numerous dealerships in numerous cities, definitely the best “Customer Experience” I’ve had when purchasing a vehicle. Quite an accomplishment when you consider 7,000 kms away. Well done Liana & Mike, I will be referring family & friends! More

Very friendly and knowledgeable staff - listened to my wants and offered options for what I was looking for. wants and offered options for what I was looking for. More

Came to titan in august 2022 to look at vehicles with my wife and kids and trade in a Volvo XC90 , I test drove one vehicle and they ran my credit check 3 TIMES WITHOUT AUTHORIZATION. It wasn’t even a vehic wife and kids and trade in a Volvo XC90 , I test drove one vehicle and they ran my credit check 3 TIMES WITHOUT AUTHORIZATION. It wasn’t even a vehicle I liked, they just tossed me the keys and said see if you like it and while I was gone, ran my credit through the wringer. I was already pre approved with my current lender for a specified amount and was only going to use them. The ran me through RBC, cone is and scotia, again they didn’t even have anything I liked so what amount were they trying to check me for. Now it makes sense why the finance manager nearly chased me out the door to buy something else cause they realized they ran my credit without expressed verbal consent and their actions were now borderline illegal. I tried contacting them about the incident to give them fair chance to correct it and several calls and contacts were ignored. This should draw their attention, along with contact from ombudsman and credit agency as to why I have started multiple disputes More

If you like being lied to and enjoy dealing with unprofessional employees, this is a place for you to buy a vehicle from. The Sales team here try to get you out of there ask quick as possible once t unprofessional employees, this is a place for you to buy a vehicle from. The Sales team here try to get you out of there ask quick as possible once they get your signatures to make the sale. Do your due diligence, acquire all the history on a vehicle you are considering and don’t get pushed on their unfair pricing. You are better off buying from any other dealership that actually inspect their vehicles before selling to a customer. If you like being disrespected and lied to, see Christopher Peters More

The Titan team provided the best ever car purchase experience. Fantastic sales and service! Thanks!!!! experience. Fantastic sales and service! Thanks!!!! More

It was great just got little less value on the trade in. Good experience overall Good experience overall More

Titan is an awesome place to go find a vehicle and the staff are awesome as well. They were my last chance to help. And they pulled through. I'll go there again. staff are awesome as well. They were my last chance to help. And they pulled through. I'll go there again. More

I am incredibly impressed by what Titan has going on! I genuinely felt cared for by the team’s dedication to ensuring connection and compassion is rooted in all their dealings! Honestly, my experience wa I genuinely felt cared for by the team’s dedication to ensuring connection and compassion is rooted in all their dealings! Honestly, my experience was outstanding and I intend to be a lifetime customer. Thank you Titan for your exceptional care and attention to little details that goes a long way. Big shout out to Josh for his kindness and fun, Trevor for the guidance, and Ken for the clarity in financing! Bravo, Titan! Well done! More

They made an amazing deal for me when trading in my Jeep, helping me pay off the balance that I owed and getting me into something I absolutely loved at a great price. DJ and their finance Guru stay late wit helping me pay off the balance that I owed and getting me into something I absolutely loved at a great price. DJ and their finance Guru stay late with me, well past closing to ensure that the deal was made. Their patience and desire to make things happen was outstanding and I could not be more grateful for the team. Thanks guys! More