Titan Automotive

Very good customer service. I had selected multiple vehicles online to which they sent me a customized video within one day as well as quickly replied to any questions. Cars wer I had selected multiple vehicles online to which they sent me a customized video within one day as well as quickly replied to any questions. Cars were ready to view upon appointment. Deal done same day. More

Liana was very helpful in making sure I was happy with the selection and purchase of my vehicle. I would definitely recommend working with her. the selection and purchase of my vehicle. I would definitely recommend working with her. More

Chris was so helpful, explained the process answered all my questions and made sure I was satisfied with my purchase my questions and made sure I was satisfied with my purchase More

We purchased a vehicle from Kurtis McGonigal. He was super helpful and accommodating and went out of his way to ensure we had all of our questions answered and provided an excellent customer exp He was super helpful and accommodating and went out of his way to ensure we had all of our questions answered and provided an excellent customer experience. I would highly recommend Kurtis and the team and Titan Automotive Group! More

Unbelievable customer service! Did a very long distance deal in about 2 hours simply texting, not even a phone call. Sales Manager, Mike was great during dealings & even better whe Did a very long distance deal in about 2 hours simply texting, not even a phone call. Sales Manager, Mike was great during dealings & even better when closed deal & picked up vehicle a couple weeks later, no surprises! However, the exemplary customer care that I received from the Product Specialist, Liana was the reason the deal closed. Professional & genuinely customer focused throughout, definitely went above & beyond. This deal happened on a busy day at month end & I never once felt pressured of pushed. I’ve bought lots of vehicles from numerous dealerships in numerous cities, definitely the best “Customer Experience” I’ve had when purchasing a vehicle. Quite an accomplishment when you consider 7,000 kms away. Well done Liana & Mike, I will be referring family & friends! More

Very friendly and knowledgeable staff - listened to my wants and offered options for what I was looking for. wants and offered options for what I was looking for. More

Came to titan in august 2022 to look at vehicles with my wife and kids and trade in a Volvo XC90 , I test drove one vehicle and they ran my credit check 3 TIMES WITHOUT AUTHORIZATION. It wasn’t even a vehic wife and kids and trade in a Volvo XC90 , I test drove one vehicle and they ran my credit check 3 TIMES WITHOUT AUTHORIZATION. It wasn’t even a vehicle I liked, they just tossed me the keys and said see if you like it and while I was gone, ran my credit through the wringer. I was already pre approved with my current lender for a specified amount and was only going to use them. The ran me through RBC, cone is and scotia, again they didn’t even have anything I liked so what amount were they trying to check me for. Now it makes sense why the finance manager nearly chased me out the door to buy something else cause they realized they ran my credit without expressed verbal consent and their actions were now borderline illegal. I tried contacting them about the incident to give them fair chance to correct it and several calls and contacts were ignored. This should draw their attention, along with contact from ombudsman and credit agency as to why I have started multiple disputes More

If you like being lied to and enjoy dealing with unprofessional employees, this is a place for you to buy a vehicle from. The Sales team here try to get you out of there ask quick as possible once t unprofessional employees, this is a place for you to buy a vehicle from. The Sales team here try to get you out of there ask quick as possible once they get your signatures to make the sale. Do your due diligence, acquire all the history on a vehicle you are considering and don’t get pushed on their unfair pricing. You are better off buying from any other dealership that actually inspect their vehicles before selling to a customer. If you like being disrespected and lied to, see Christopher Peters More

The Titan team provided the best ever car purchase experience. Fantastic sales and service! Thanks!!!! experience. Fantastic sales and service! Thanks!!!! More