The Car Club East
Ottawa, ON
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244 Reviews of The Car Club East
Crappy service. Liars and manipulators. Unsatisfied and slow service. Do not go to this dealership they are money hungry unreliable and canot keep their word slow service. Do not go to this dealership they are money hungry unreliable and canot keep their word More
To all potential car buyers We needed a new car and To all potential car buyers We needed a new car and discovered “The Car Club” located at 330 Moodie dr., Ottawa. Apprehensive at first but worth To all potential car buyers We needed a new car and discovered “The Car Club” located at 330 Moodie dr., Ottawa. Apprehensive at first but worth checking it out. Best move we did. We will admit to be totally impressed by the services rendered for both, pre-purchase and after purchase services. Their follow-up on the promises and/or missing items was very impressive. We would highly recommend them and will probably purchase the next car from them. BTW: We purchase a 2019 Grand Caravan and dealt with Nicholas Bonneville (nicholas@thecarclub.ca / 613-828-0606 Mumin Moafak (mumin@autosonline.ca) / 343-204-2154 Thanks again, THECARCLUB.CA , for the highly professional transaction from a very satisfied client. Jean Emmell / architect@emmell.ca More
Car Club had excellent service! Greg helped me with getting my car loan and insurance and on the day of the test drive Nick and Hichem had everything ready to go for the purchase. Service was quick and getting my car loan and insurance and on the day of the test drive Nick and Hichem had everything ready to go for the purchase. Service was quick and friendly. I would recommend car club to anybody looking to purchase a vehicle! More
All of your people were fantastic... From Dan, my sales consultant, whom by the way I have never met in person ,to Hechim, the store manager who set me up with a test drive, to the finance manager.. sales consultant, whom by the way I have never met in person ,to Hechim, the store manager who set me up with a test drive, to the finance manager.. A great experience and first time ever purchasing a vehicle online and over the phone... More
I had an amazing experience with Car Club, costumer service was awesome, friendly and honest. The guys were super nice, patient and respectful. I would recommend anyone looking for a Car to visit Car C service was awesome, friendly and honest. The guys were super nice, patient and respectful. I would recommend anyone looking for a Car to visit Car Club. I gave Car club 5 stars only because they deserved it. More
SUPERB Experience at The Car Club Ottawa! I wanted to provide some feedback on my recent experience purchasing a car from The Car Club in Ottawa. I was looking online for a used car, and subm I wanted to provide some feedback on my recent experience purchasing a car from The Car Club in Ottawa. I was looking online for a used car, and submitted a few online inquiries to a few used car dealerships. One called me back, seemingly unimpressed with my request, but Jeff from Car Club called me within a day and was extremely helpful and friendly. Since we couldn't meet in person due to COVID-19, Jeff and I did everything over the phone and via text. He was polite, professional, easy to talk to and answered my many questions in a very timely manner. He took the time to understand my financial requirements and found a VW Beetle he thought I would like. Jeff set up a test drive with Glen, who was also extremely polite, friendly and very conscious of social distancing. The car had been sanitized before I got there, and Glen never touched the car, so that it stayed that way. I test drove the car and within seconds I knew this was my new car. I called Jeff from the Car Club parking lot and told him I wanted the car. I picked up my new car two days later. The entire process took less than 5 business days to complete! All done virtually, with the exception of signing the paperwork (which was also done very carefully)! This was my first experience with Car Club but it won't be my last! Superb customer experience and service. Extremely friendly and professional folks who truly listened to my situation and found something that worked for me. I LOVE my new car!!! She is gorgeous and rides like a charm!!! Jeff's salesman intuition was 100% right. Even during this pandemic, my car buying experience was the BEST I've ever had! I highly recommend buying a car at Car Club!!! More
Nick and Jeff took great care of me. Didn't think they would be able to get me anything as my credit is in very bad shape. I was pleasantly surprised to be sitting behind the wheel of a great 2016 car the would be able to get me anything as my credit is in very bad shape. I was pleasantly surprised to be sitting behind the wheel of a great 2016 car the next day. Great job guys! More
You did great job with me thank so much,you are a great staff I very happy to so business with your company staff I score 10 to all of you Thank to Greg cheers staff I very happy to so business with your company staff I score 10 to all of you Thank to Greg cheers More
Nick was great and a friendly financier ,he made the whole process seamless and the place was kid friendly and the sales people very knowledgable whole process seamless and the place was kid friendly and the sales people very knowledgable More
My new to me car Excellent,friendly and professional service at the car club when we were searching for for a newer vehicle .love our 2018 Nissan Murano Thanks Greg Excellent,friendly and professional service at the car club when we were searching for for a newer vehicle .love our 2018 Nissan Murano Thanks Greg and Matt More