The Car Club East

Misrepresentations on virtually everything from car condition to financing and delivery . I'm taking them to court, never have I been so disappointed in a car dealer. They sold me a complete lemon and condition to financing and delivery . I'm taking them to court, never have I been so disappointed in a car dealer. They sold me a complete lemon and they kew it one problem after the other, they take advantage of people with poor credit. can't wait for a judge to consider putting them on polygraph examination. More

Great place! They threw in all new tires with the vehicle and did everything in basically a day so I could have the car as soon as possible after purchase. They negotiated a great car loan for me as well. and did everything in basically a day so I could have the car as soon as possible after purchase. They negotiated a great car loan for me as well. More

Crappy service. Liars and manipulators. Unsatisfied and slow service. Do not go to this dealership they are money hungry unreliable and canot keep their word slow service. Do not go to this dealership they are money hungry unreliable and canot keep their word More

To all potential car buyers We needed a new car and To all potential car buyers We needed a new car and discovered “The Car Club” located at 330 Moodie dr., Ottawa. Apprehensive at first but worth To all potential car buyers We needed a new car and discovered “The Car Club” located at 330 Moodie dr., Ottawa. Apprehensive at first but worth checking it out. Best move we did. We will admit to be totally impressed by the services rendered for both, pre-purchase and after purchase services. Their follow-up on the promises and/or missing items was very impressive. We would highly recommend them and will probably purchase the next car from them. BTW: We purchase a 2019 Grand Caravan and dealt with Nicholas Bonneville (nicholas@thecarclub.ca / 613-828-0606 Mumin Moafak (mumin@autosonline.ca) / 343-204-2154 Thanks again, THECARCLUB.CA , for the highly professional transaction from a very satisfied client. Jean Emmell / architect@emmell.ca More

Car Club had excellent service! Greg helped me with getting my car loan and insurance and on the day of the test drive Nick and Hichem had everything ready to go for the purchase. Service was quick and getting my car loan and insurance and on the day of the test drive Nick and Hichem had everything ready to go for the purchase. Service was quick and friendly. I would recommend car club to anybody looking to purchase a vehicle! More

All of your people were fantastic... From Dan, my sales consultant, whom by the way I have never met in person ,to Hechim, the store manager who set me up with a test drive, to the finance manager.. sales consultant, whom by the way I have never met in person ,to Hechim, the store manager who set me up with a test drive, to the finance manager.. A great experience and first time ever purchasing a vehicle online and over the phone... More

I had an amazing experience with Car Club, costumer service was awesome, friendly and honest. The guys were super nice, patient and respectful. I would recommend anyone looking for a Car to visit Car C service was awesome, friendly and honest. The guys were super nice, patient and respectful. I would recommend anyone looking for a Car to visit Car Club. I gave Car club 5 stars only because they deserved it. More

SUPERB Experience at The Car Club Ottawa! I wanted to provide some feedback on my recent experience purchasing a car from The Car Club in Ottawa. I was looking online for a used car, and subm I wanted to provide some feedback on my recent experience purchasing a car from The Car Club in Ottawa. I was looking online for a used car, and submitted a few online inquiries to a few used car dealerships. One called me back, seemingly unimpressed with my request, but Jeff from Car Club called me within a day and was extremely helpful and friendly. Since we couldn't meet in person due to COVID-19, Jeff and I did everything over the phone and via text. He was polite, professional, easy to talk to and answered my many questions in a very timely manner. He took the time to understand my financial requirements and found a VW Beetle he thought I would like. Jeff set up a test drive with Glen, who was also extremely polite, friendly and very conscious of social distancing. The car had been sanitized before I got there, and Glen never touched the car, so that it stayed that way. I test drove the car and within seconds I knew this was my new car. I called Jeff from the Car Club parking lot and told him I wanted the car. I picked up my new car two days later. The entire process took less than 5 business days to complete! All done virtually, with the exception of signing the paperwork (which was also done very carefully)! This was my first experience with Car Club but it won't be my last! Superb customer experience and service. Extremely friendly and professional folks who truly listened to my situation and found something that worked for me. I LOVE my new car!!! She is gorgeous and rides like a charm!!! Jeff's salesman intuition was 100% right. Even during this pandemic, my car buying experience was the BEST I've ever had! I highly recommend buying a car at Car Club!!! More

Nick and Jeff took great care of me. Didn't think they would be able to get me anything as my credit is in very bad shape. I was pleasantly surprised to be sitting behind the wheel of a great 2016 car the would be able to get me anything as my credit is in very bad shape. I was pleasantly surprised to be sitting behind the wheel of a great 2016 car the next day. Great job guys! More

You did great job with me thank so much,you are a great staff I very happy to so business with your company staff I score 10 to all of you Thank to Greg cheers staff I very happy to so business with your company staff I score 10 to all of you Thank to Greg cheers More