The Car Club East
Ottawa, ON
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244 Reviews of The Car Club East
Pleasurable car shopping experience Car Club provides you a car shopping experience that you would not be able to get from any normal brand name dealership. They are very personable and Car Club provides you a car shopping experience that you would not be able to get from any normal brand name dealership. They are very personable and professional. We were able to try out many vehicles and find the perfect one. Great financing options were available as well. Strongly recommend the car club. *two thumbs up.* More
Awesome group Great service. Friendly. Fun to deal with. The finanve people got me approved at a 7% when everyone else was 19.9 or higher would go back anytime and Great service. Friendly. Fun to deal with. The finanve people got me approved at a 7% when everyone else was 19.9 or higher would go back anytime and recommend More
Was ok Wasn't amazingly good and also was not amazingly bad. Could of went quicker. But left with a car after all . That is all for me Wasn't amazingly good and also was not amazingly bad. Could of went quicker. But left with a car after all . That is all for me More
Financing and paperwork. The dealership I went to was in Kingston. Ottawa was very helpful with the financing but when it came to the paperwork it seemed like there was not en The dealership I went to was in Kingston. Ottawa was very helpful with the financing but when it came to the paperwork it seemed like there was not enough proper communication between Ottawa and Kingston. It made for a lot of waiting around and extra trips being made by my daughter and I. Other than that it I was very satisfied and I love my new Nissan. Thanks for everything you done towards the financing but you really need better communicating within the business. More
Excellent Service The staff at the car club helped me so much to get into a car I could really afford. They were super helpful! Thank you!! The staff at the car club helped me so much to get into a car I could really afford. They were super helpful! Thank you!! More
Very happy Satisfied with my vehicle, very friendly staff helped me with my process from beginning to end. Sales Rep Junior Peter did and expectptional job by ex Satisfied with my vehicle, very friendly staff helped me with my process from beginning to end. Sales Rep Junior Peter did and expectptional job by explaining every details others would hide to get the quick sale. More
Amazing service!! So far I'm on my second car from this location. I'm very please with their customer service. They're friendly and professional people who accommodate So far I'm on my second car from this location. I'm very please with their customer service. They're friendly and professional people who accommodate to your needs. Their service has always very quick. Overall I'm very happy with my experience here. More
Good Prices but you pay for what you get Very stressful buy, but that was partly my fault. Showed up for a test drive and ended up getting a vehicle that day, which attests to their prices. U Very stressful buy, but that was partly my fault. Showed up for a test drive and ended up getting a vehicle that day, which attests to their prices. Unfortunately, I showed up with my wife and 9 month old, so when the baby got fussy it was hard to be reasonable in negotiations. Issues with the sale itself: bought on a Friday, supposed to be ready the next Wednesday. Car was not ready until Friday, and there was a brand new dent in the side of the car, along with a crack in the bumper. Also, the car was originally from Quebec, and there was no front licence plate bracket installed. Oh, and even though the car was several days late, the licence plate was not ready to be installed since no-one had picked it up. The sales associate DID drive almost an hour one way to take back his dealer plate and attach the new plates when they came in, but I still had to take the car in to get repairs the following week. A day later, the check engine light comes on (a manufacturer warranty issue, but frustrating none the less). All in all, I would recommend the sales associates (Mo and Leo), but not the maintenance people: they must be overworked or something because things seemed needlessly complicated. Once you get past the actual buying experience, I am very pleased with the price! And 0% financing is very useful. More
Team work and very happy to get a new vehicle Very good service it's my second vehicle and I've never had any problem. Whatever needs to be done the service is there. Good team workshop Very good service it's my second vehicle and I've never had any problem. Whatever needs to be done the service is there. Good team workshop More
Easy shopping No pressure sales and quality vehicles. The staff are very friendly and they treat you well. A great line of quality vehicles and who could not like No pressure sales and quality vehicles. The staff are very friendly and they treat you well. A great line of quality vehicles and who could not like 0 percent financing? More