The BMW Store

Friendly, helpful and knowledgeable staff service location is good for people who live around downtown location is good for people who live around downtown More

Neil Shah is always very knowledgeable and goes above and beyond in terms of service. beyond in terms of service. More

They have good professional sales staff like Neil Shah , and at service depart Philip Chan and at service depart Philip Chan More

I've been a very longtime customer at this dealership. That said, I have only a few people I trust to do business with there. Compared to other BMW dealerships around Vancouver, this dealership is very ch That said, I have only a few people I trust to do business with there. Compared to other BMW dealerships around Vancouver, this dealership is very cheap. They serve little or no beverages in Sales or Service. This did not use to be the case until the current owners took over a number of years ago. In addition, they really provide very little incentives for one (even longtime customers) to return. More

Excellent service. Ebrahim and other staff are helpful and professional. First service experience is very good. Ebrahim and other staff are helpful and professional. First service experience is very good. More

Eric was incredibly helpful and responsive. He advised me and was willing to share his great expertise to make my purchase suit my needs. He advised me and was willing to share his great expertise to make my purchase suit my needs. More

Service Advisor Jonathan knows what is doing and always keeps you informed during your service if something needs to be done that is outside of the service that was scheduled for. I hate surprizes. Kudos keeps you informed during your service if something needs to be done that is outside of the service that was scheduled for. I hate surprizes. Kudos to the service dept and management team Brad and Andrew. Thank you to The BMW store. Your sale associate Neil and Finance associate Brian C is what makes me coming back to this dealership and have also had my friends and family purchase from this store. More

They are very focussed on customer service and provide an excellent experience - very thorough and efficient. excellent experience - very thorough and efficient. More

This has been a very excellent dealership from the purchase, delivery and service of the vehicle. Been driving a BMW for eleven years now and really enjoy the brand. Service advisors have been excel purchase, delivery and service of the vehicle. Been driving a BMW for eleven years now and really enjoy the brand. Service advisors have been excellent and the one warranty issue I had was covered well with a free loaner for a week. Yes, an M3 is an expensive vehicle to maintain but when you get it out on a mountain pass, it is an awesome driving experience. You get what you pay for. More

Excellent service and customer care. Outstanding communications with the dealership and my service advisor made it an easy experience. Outstanding communications with the dealership and my service advisor made it an easy experience. More