The BMW Store
Vancouver, BC
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169 Reviews of The BMW Store
Efficient and helpful service. I appreciated being Ubered home and picked up when the car was done. No wait at all. There was a little softwa®e glitch which was taken care of the n I appreciated being Ubered home and picked up when the car was done. No wait at all. There was a little softwa®e glitch which was taken care of the next day. So nice to have a clean car waiting for you. More
Andrew, Sinisa and the rest of staff at the BMW store were very professional, well organized. Services performed as promised. Overall very positive and great experience. were very professional, well organized. Services performed as promised. Overall very positive and great experience. More
The BMW Store has provided exceptional care while completing the deal, especially the dealer named Ebrahim. He does not force you but actually helps you to get to where you want. Also, the sales mana completing the deal, especially the dealer named Ebrahim. He does not force you but actually helps you to get to where you want. Also, the sales manager here is also very cooperative and reasonable. On the day of delivery, there was some minor issue with the car but the team had no issues rectifying the problem by delaying the delivery to make sure the quality meets the customer's standard. Ebrahim was very professional in handling such problems in manner by being very patient and never making a customer feel bad about making any sort of claims or complaints. More
They could be more organized as sometimes it takes them quite a bit to send you on your way and also, it would be good to have more loaner cars available. quite a bit to send you on your way and also, it would be good to have more loaner cars available. More
The Service was excellent. Timing was as discussed with the advisor. Informed in time when the service was completed. Also she offered me a price match If I have chosen to perf Timing was as discussed with the advisor. Informed in time when the service was completed. Also she offered me a price match If I have chosen to perform some other repair works at the shop instead of performing it outside. The car was clean when I received it. More