The BMW Store
Vancouver, BC
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171 Reviews of The BMW Store
The service is speedy, patient and customized for each individual. I was very impressed with their level of professionalism, how quickly my car was prepared and how I was taken care of in the interim. individual. I was very impressed with their level of professionalism, how quickly my car was prepared and how I was taken care of in the interim. More
Very bad customer service. I checked in and asked whether my car is ready for pickup - there is no reply from my service advisor. I went there to pickup my car anyway; and t I checked in and asked whether my car is ready for pickup - there is no reply from my service advisor. I went there to pickup my car anyway; and there's no one was waiting at the lounge but have to wait awhile before my service advisor showed up. When I got home and parked my car, I noted my car was dirty as they did not wash my car before delivery it to me. I sent a message to my service advisor and asked why my car was not washed. Again - silent - not even a reply from him. Don't go there. More
Our sales rep, Johnny Du, was a delight to interact with and awesome to deal with. Knowledgeable and a great brand ambassador. Helped us find and select a great, great car. and awesome to deal with. Knowledgeable and a great brand ambassador. Helped us find and select a great, great car. More