Back

The BMW Store

Vancouver, BC

4.8
169 Reviews

2040 Burrard Street

Vancouver, BC

V6J 3H5

Directions

Is this your dealership?

By Type

169 Reviews of The BMW Store

April 02, 2024

Knowledgeable staff, friendly service, helpful, and seem to take pride in their cars And their quality. More

by Mts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil, Sandra, and Chelsea
April 02, 2024

English not good, can not write too much comments, but this dealership had excellent services More

by BMW228ixdrivegrancoupe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil Shah
April 02, 2024

My experience was excellent. I have been servicing my car here for 15 years and it has always been great More

by jdgoodstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
terence
April 02, 2024

The service is speedy, patient and customized for each individual. I was very impressed with their level of professionalism, how quickly my car was prepared and how I was taken care of in the interim. More

by Yaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
March 24, 2024

Very bad customer service. I checked in and asked whether my car is ready for pickup - there is no reply from my service advisor. I went there to pickup my car anyway; and t More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Chen
March 15, 2024

The BMW store is friendly, provides great service and answers all my questions. Thank you! More

by Amanda Dear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
March 13, 2024

Great customer service. Staffs are friendly and helpful on my inquire. Explains detail on my purchase. More

by chenzaizai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stella
February 29, 2024

Our sales rep, Johnny Du, was a delight to interact with and awesome to deal with. Knowledgeable and a great brand ambassador. Helped us find and select a great, great car. More

by DSweetOC.FOd@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Du (Master Sales Rep), Brad Dokester (Service Manager)
February 14, 2024

Fast and efficient sales process. The pickup of the vehicle was under an hour. Friendly and welcoming staff. More

by D K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Shah
January 23, 2024

They made me feel comfortable, very helpful answer all my questions, very hand on , treats you like they knew forever, I fell at ease when take my car there More

by Nevillej604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lee, and Brad , they are so nice , they some the nices people I interact with in the city