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The BMW Store

Vancouver, BC

4.8
169 Reviews

2040 Burrard Street

Vancouver, BC

V6J 3H5

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169 Reviews of The BMW Store

July 22, 2021

Service is trustable and low risk, giving technical advices and early warnings which is important, however time consuming was much longer than normal, and very high labour charges, expect improvements More

by Yves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Choa
July 13, 2021

Happy with dealership/ service department. I always take my car for service there because I trust the service I get for my car. Convenient location to where I leave. More

by salberni
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Lee
July 09, 2021

Thanks to Mr Neal of The BMW Store for introducing the quiet and luxurious BMW over the years. And I want to introduce Neil to other people. More

by ktpark001@naver.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Neil
July 05, 2021

The BMW store and ANDREW in particular we’re excellent The BMW store and ANDREW in particular we’re excellent in their communication, timeliness, and overall service. By the way this is my 11 BMW and I’v More

by Kmcorlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
July 02, 2021

I appreciated having my vehicle serviced at the BMW Store in part because of its central location close to shopping and restaurants. It was easier to spend the time allotted for the repairs than in auto mall More

by Ghgarrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
June 24, 2021

All service work done to my satisfaction and timely completion. Good communication and explanation of all the work done . The car was super clean Thanks very much once again. More

by williamschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several including Vivian
June 12, 2021

Easy to make the appointment, drop off easy, updates throughout the day, easy pick up, all in person interactions courteous, appreciate the clean car afterwards. Appreciate the texts reminding of appoin More

by poirierwhelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry do not remember
June 02, 2021

Always very helpful , organized Uber to get me from and back easily. Explained the service call very well. I find it strange that I have to complete 25 words to complete this survey More

by johnkernaghan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian
Jun 02, 2021 -

johnkernaghan responded

Always great service

February 23, 2021

Amazing experience purchasing my BMW at Burrard dealership, the Sales Consultant Neil Shah was very knowledgeable and helpful, best service ever, thank you BMW Team you are the Best More

by Nermine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Shah
February 22, 2021

The best service you will receive from any of the BMW dealerships around town. Especially in sales Neil and service manager Brad. Would strongly recommended. Their priority is the customers satisfa More

by csababenko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil & Brad
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