Team Chrysler Jeep Dodge Ram - Service Centre

Lied to, screamed at, service center did not fix the car One of the worst experiences I have ever had with my vehicle was coming into Gino's shop. I was told it would take 15 minutes on the phone to diagnose One of the worst experiences I have ever had with my vehicle was coming into Gino's shop. I was told it would take 15 minutes on the phone to diagnose my check engine light, then 1 hour, after 2 hours of waiting I was screamed at by his staff for asking to get my car back. they claimed to fix it so they could bill Chrysler I assume despite the check engine light still being on along with other damage. If you have already been unlucky enough to have bought a car from Team Chrysler, you should consider getting it serviced somewhere else. More

Outstanding service by James and Team I had to take my car to this dealership a few times and James has always looked well after me. He always arranged the shuttle to pick me up and drop I had to take my car to this dealership a few times and James has always looked well after me. He always arranged the shuttle to pick me up and drop me off and even had my vehicle dropped off at my workplace! From start to finish, he always takes great care of me and makes sure that my experience is a positive one: he takes care of the paperwork, sends it to me by email, offers me some coffee and more importantly always ensure that my car gets the repairs it needs in a prompt manner. I live in Toronto, 40 km away from that dealership and have others closer to my home but I will continue to go to TEAM Chrysler for the excellent service I get. The shuttle driver is always accommodating, friendly and goes above and beyond to exceed my expectations. Thank you! More

Service Review We have been going to Team Chrysler for many years. Not only to purchase vehicles but have our vehicles serviced. Today we arrived to have the heate We have been going to Team Chrysler for many years. Not only to purchase vehicles but have our vehicles serviced. Today we arrived to have the heater/ ac looked at on our 2014 Dodge Journey. The heat was intermittent on the floor on the passengers side. We have been to another dealer in Niagara twice to have it looked at but without success and not much interest in more than a cursory inspection. Within 20 minutes of arriving Shane told us our problem was from a faulty actuator door on the passengers side and it would be repaired right away. Not only that but they found an issue with a tie rod and that a recall outstanding on the vehicle would be done as well. Shane, Carmine and James have always been more than helpful when we come in and today was no exception. Thanks guys. More

Consistently awesome customer service Great service and always with a smile ! Shane Marion offers outstanding customer service, problem solves and always has time to acknowledge that you m Great service and always with a smile ! Shane Marion offers outstanding customer service, problem solves and always has time to acknowledge that you matter - despite it being a busy dealership. Everyone at this dealership is super friendly and great at recognizing and acknowledging clients. I would never go anywhere else. More

Team has always been there for me Everyone at team is a team player from the receptionists to the top leader. The service dept has been exceptional taking care of all my concerns and Everyone at team is a team player from the receptionists to the top leader. The service dept has been exceptional taking care of all my concerns and questions. Your army of specialists guided by Gino and organized by Shane and Carmine and Neil are top notch And informative. Though we don't want things to go wrong with our transportation it's nice to know that we have a solution at team Thanx Don Matheson More

Great customer service and excellent problem solving Great service, excellent customer service and excellent issue solving. Service advisors James and Shane, as well as service manger Gino were very help Great service, excellent customer service and excellent issue solving. Service advisors James and Shane, as well as service manger Gino were very helpful in resolving an issue that I had with my Jeep. Gino, James and Shane are very attentive even when they are busy with running around and getting things done. Will recommend this dealership to anyone. More

Always very helpful and courteous A noise was driving me nuts so I arranged for service. I was at TEAM the day before so I asked Eddy about it. He was finishing up another job and im A noise was driving me nuts so I arranged for service. I was at TEAM the day before so I asked Eddy about it. He was finishing up another job and immediately helped me out; located and fixed the noise and even pointed out a panel recently replaced by my insurance provider had not been rust-proofed, offering to spray it for free to save me the hassles. Needless to say, it was well worth the 30 minutes service. I love TEAM Chrysler! ML More

Recommendation for service at Team Chrysler - Mississauga With a spirit of candor, I must admit and say that the service level and quality I obtained while dealing directly with the Service Advisor, Mr. James With a spirit of candor, I must admit and say that the service level and quality I obtained while dealing directly with the Service Advisor, Mr. James Vicente was at all times of very high standards and professionalism. Mr. Vicente was courteous and very attentive to my call for a technical issue recently became known with my Chrysler 200 where it eventually involved a replacement of the P/S pump and the issue was swiftly rectified. The way this issue was handled is of very high quality standards and with utter competence. The diagnosis that was performed by Mr. Vicente together with the workshop technician - Mr. Eddy, was very comprehensive and valuable. The follow up after the procedure was completed was also of great appreciation. I also have a Town & Country which I bought from a different Chrysler dealer and after my recent experience with James, I will surely start servicing it through him also at Team Chrysler. I highly recommend the service at TEAM Chrysler in Mississauga as a result of my recent dealings with James. More

Awesome to deal with. Anytime I visit my concerns and questions are answered and the quality of work is excellent. This is my second RAM 1500 from this dealership and Anytime I visit my concerns and questions are answered and the quality of work is excellent. This is my second RAM 1500 from this dealership and I won't have my vehicle serviced anywhere else. I unfortunately took my current truck to a slightly closer dealership for a warranty repair and I am glad I did. It was such a different experience that it made me realize how good I have it and will continue to have it with the team at Team. Jerry More

Excellent Service I went to Team for an oil change and tire rotation, as well as having a filter changed. Quick in and out service as usual! Amanda is an excellent serv I went to Team for an oil change and tire rotation, as well as having a filter changed. Quick in and out service as usual! Amanda is an excellent service advisor. Always cheerful and helpful, she makes me feel like she has my best interests at heart. Some other dealerships make you feel like you are about to get turned upside down and every last dollar will be extracated from you, but not Team! Keep up the great work! More