Team Chrysler Jeep Dodge Ram

My experience at Team Chyrsler Jeep Dodge Inc. was horrible. They promised to beat a competitor's price and sales conditions, as well as provide timely service. However, throughout the whole buying horrible. They promised to beat a competitor's price and sales conditions, as well as provide timely service. However, throughout the whole buying experience, they kept stalling and wasting my time (and making mistakes). One abhorrent thing about the whole experience was the way they refused to take responsibility for their mistakes (like giving me the wrong NVIS form so all the registration documentation, plates and insurance papers were wrong and had to be redone - waste of time). In the end, I believe them to have been dishonest and intentionally misleading. I paid cash for my Jeep Wrangler and when they starting changing the sale conditions (which I had them put in writing), I decided to get my money back and go to the original dealer that quoted me a great price and sale conditions. They wasted nearly a week of my time and summer holidays. One positive note (if you can call it that) was my final dealings were with Karl Braunsifin (Sale Manager). I had a heated conversation with him, as he would not honour the promises of the Team staff (even though I had it in writing). However, I feel that in the end he was trying to make things work, and he offered me a refund (which I eventually took). I don't believe Karl to be dishonest. It seemed like he was just cleaning up a mess made by his staff. The whole Team Chrysler experience; left me feeling like I was being played. I do not recommend this dealership. P.S. - as I was cashing in the certified cheque that I had given Team Chrysler for the Jeep, I mentioned my experience to the bank teller. She looked at the dealer's name on the cheque and said that her husband had a bad experience dealing with Team Chrysler last year. Apparently, they promised him a price and changed it just as the deal was closing. More

My grandfather is a long time customer to this dealership and recently he was given a special offer on a 2011 Chrysler 200 LX. When we arrived we were greeted warmly and had the opportunity to look at many c and recently he was given a special offer on a 2011 Chrysler 200 LX. When we arrived we were greeted warmly and had the opportunity to look at many cars with honest opinions not based on price. It was a great experience and I look forward to visiting the dealership again when I purchase a car. More

The deals are shady and the business is a sham..!! They The deals are shady and the business is a sham..!! They wanted me to sign papers they did not have in hand for a car they did not have. The price The deals are shady and the business is a sham..!! They wanted me to sign papers they did not have in hand for a car they did not have. The price numbers for the car that I chose, were purely to get me into the door, and changed as soon as I sat down to sign the papers. Charges of about $3000/- were added on the end deal (I am not talking about the taxes, or processing charges). The biweekly payments are not what they said they were. If you are buying a car from these guys, please check each and every paper you sign a 1000 times. More

From the moment I entered the dealership I felt as though I had been a longstanding customer there. The reception and welcoming attitude of the staff at TEAM is second to none. A great interaction for a I had been a longstanding customer there. The reception and welcoming attitude of the staff at TEAM is second to none. A great interaction for a vehicle purchase that has never been matched by ANY other dealership that I have transacted with.....that would be 6 so far....all various makes and models, but the buying experience at TEAM was outstanding! Friendly staff, quality customer service and a genuine interest in making sure that the experience does not end at the close of the sale. The service team are fantastic too! Welcome to TEAM.....welcome to a different experience in buying a car....welcome to the new buying experience! More