Taylor Toyota

Sales experience was excellent. Dylan Bax was outstanding—attentive, responsive, and made sure the vehicle matched what I wanted. Extremely available to answer any questions/concern Dylan Bax was outstanding—attentive, responsive, and made sure the vehicle matched what I wanted. Extremely available to answer any questions/concerns and kept me updated on a weekly basis. I definitely recommend him. Sales manager Ray Chen and business manager Neil Kilarski were also great to speak and deal with. Everything went downhill once the vehicle arrived: • Service installed the new tires the wrong way (white lettering outward instead of inward as specified and documented). When notified of the mistake and requested to simply flip them, they then put the OEM tires back on, delaying the correct install by an extra day after the sale was finalized. Toyota lock lug nuts were also not installed. I had a nearby shop (Prairie Pitts) fix it quickly and professionally instead of dealing further with Taylor Toyota’s service department. • Worst issue: Brand-new vehicle with under 10 km had a deep scratch on the hood right where the red delivery bow had been (can only suspect this), with a definitive pattern in the area similar to one placing an object on it; It might need body-shop work (possible repaint + new 3M film and ceramic on the hood). There’s an indefinite wait due to their backlog, so I’ll be without the car and need a loaner when the work gets scheduled. Dylan has already started the Client Care process and am thankful for his prompt work ethic. Problem is, it’s a brand new vehicle and it doesn’t really matter when you drive off the lot and will have to wait for this to get fixed. Accessories: 3M film was peeling (~1.5”) on the front passenger door edge(bottom)—I fixed it myself (pressed it back) and am hopeful it stays looking good, luckily it is under warranty. Ceramic coating beads water nicely but clearly didn’t protect the hood from that scratch so unsure about its effectiveness. Dylan was a 10/5. Everything after that dropped the overall experience at Taylor Toyota to a 1. Their slogan “satisfaction is Taylor made” doesn’t feel accurate right now. Advice: Specifically request no red bow or cloth on the vehicle at pickup to avoid this risk. My rating is subject to change once the issues are fully resolved. More

Employees are helpful especially Brayden, from start until we got the vehicle, he patiently answering all our questions until we got the vehicle, he patiently answering all our questions More

I have always been satisfied with the level of service and professionalism I experienced with the staff at Taylor Toyota, especially my recent experience with Abiola Olabode. Abiola’s excellent personalit and professionalism I experienced with the staff at Taylor Toyota, especially my recent experience with Abiola Olabode. Abiola’s excellent personality and care for her customer have been a major inspiration to me when I had a transaction with Taylor Toyota. I look forward to coming back there again.. More

I recently bought a 2026 Toyota RAV4 from Toyota dealership in Regina, and the experience was smooth from start to finish. The vehicle itself is great—comfortable, practical, and packed with usef dealership in Regina, and the experience was smooth from start to finish. The vehicle itself is great—comfortable, practical, and packed with useful features. It feels like a solid upgrade and a good long-term choice. What really stood out, though, was Ethan’s support throughout the entire process. From the first conversation, he took the time to understand what I was looking for and walked me through the different options without any pressure. He explained everything clearly—features, pricing, and financing—so I always knew what to expect. He was very responsive whenever I had questions and always got back to me quickly. During the paperwork and final steps, everything was well organized and easy to follow, which made things a lot less stressful. Even after the purchase, he clearly update with me on my First Service and follow up will be made by the after sale Customer Service Team accordingly. Overall, a very positive experience. I’d definitely recommend the Toyota dealership in Regina, and especially Ethan, if you’re planning to buy a vehicle. More

I had a great experience. . all my questions were answered thoroughly. I didn’t feel forced into buying extra products. Highly recommend them . all my questions were answered thoroughly. I didn’t feel forced into buying extra products. Highly recommend them More

39000 kms | November 2024: My vehicle developed a timing cover leak due to a manufacturing defect. Taylor Toyota initially claimed this was not covered under warranty and quoted me CAD 3,000 (including taxe cover leak due to a manufacturing defect. Taylor Toyota initially claimed this was not covered under warranty and quoted me CAD 3,000 (including taxes) for replacement of the timing cover. After I followed up in April 2025 (47000 km) they acknowledged it was indeed a warranty-covered issue and resealed the timing cover. However, they never clearly communicated whether it was resealed or fully replaced. I later discovered in August 2025 that it had only been resealed—contrary to the impression they gave me. More

On Apr. 09, 2025, I went to Taylor Toyota 655 Broad Street, Regina, SK to sign a contract with a mortgage to buy a Toyota Rav4 2020. I received Ms. Trang 09, 2025, I went to Taylor Toyota 655 Broad Street, Regina, SK to sign a contract with a mortgage to buy a Toyota Rav4 2020. I received Ms. Trang Nguyen welcomes, advises and directly supports in contracting Toyota Rav4 2020 vehicle. Her style and working skills are so professional. She balances the customer service skills and sales skills of a product Advisor, which contributes to a successful Advisor. I'm ready & willing to vote for Ms. Trang Nguyen 10/10 scores and/or rating of 10/10. More

Literally couldn’t have had a better experience than we did. It was efficient, I felt we were treated fairly, and the used vehicle we bought was exactly what we wanted and needed. We decided to finance our did. It was efficient, I felt we were treated fairly, and the used vehicle we bought was exactly what we wanted and needed. We decided to finance our purchase through the dealership and that process was smooth and easy and everything was super well explained. But the customer service made this the best experience I can imagine. We rolled into the dealership with me pregnant and literally two days away from my due date. Everyone was so sweet to me, and when we came to pick up our new van, we found that they had purchased “it’s a girl!” And “congratulations” balloons (in addition to standard celebration bow on the car - adorable), bought a congratulations card and had a bunch of the staff sign it, and they gave us the cutest little Toyota maintenance beaver stuffie for baby. We’d already sealed the deal at this point, they just did this to be kind. It just felt like a community and I really appreciated that from beginning to end. I would immediately and unreservedly recommend this dealership! More

Great service, professional and thoughtful sales personnel, as well as courteous and respectful. Highly recommend! personnel, as well as courteous and respectful. Highly recommend! More