Sunshine Mountain Ford Lincoln
Nanaimo, BC
Filter Reviews by Keyword
By Type
132 Reviews of Sunshine Mountain Ford Lincoln
Lincoln We were very satisfied with Rob and the experience of buying our new Lincoln. In the past we have not looked forward to having to deal with salesman We were very satisfied with Rob and the experience of buying our new Lincoln. In the past we have not looked forward to having to deal with salesman and car dealerships because of feeling overwhelmed with pressure from everyone. We were pleasantly surprised to be able to make a good decision without feeling rushed. Rob was great to deal with . He knows his product and is very proud of the cars he sells. We are very happy with our new car. Richard and Rondi Sturrock. More
Amazing experience & great service team,!!! From the mgr, advisor wyatt & jordan. Excellent service was provided beyond my expectations. Honored my maintanance plan which Ford Island dealership From the mgr, advisor wyatt & jordan. Excellent service was provided beyond my expectations. Honored my maintanance plan which Ford Island dealership in Duncan denied and rejected.. More
well informed staff We bought a truck from Kai and our experience could not have been better. We were travelling when it came up on the facebook page. We called Kai and We bought a truck from Kai and our experience could not have been better. We were travelling when it came up on the facebook page. We called Kai and he gave us all the information, took a video for us so that we could really have a good look at it. We were going to be out of town for 10 days and we knew this truck would not be on the lot for long. Kai made the decision very easy and once we had said we wanted the truck he got everything rolling so that when we came to sign the paperwork it was all done in no time at all. There was a small glitch in the paperwork but the dealership was right on the ball and sorted it out right away. Kai spent lots of time showing us the working of all the features of the truck and made sure that we had all our questions answered. I would highly recommend the dealership and Kai. More
Purchase of new 2018 Mustang Convertable Carson made my car buying experience a good one. Reccomend him to anyone out there looking for a no nonsense salesman....very down to earth and hones Carson made my car buying experience a good one. Reccomend him to anyone out there looking for a no nonsense salesman....very down to earth and honest. Thanks Carson ! More
from purchase in 2006 too present day service is excellent . purchase was painless,service has always been professional but friendly.no complaints from this customer.Shelly is always friendly and fast.very good purchase was painless,service has always been professional but friendly.no complaints from this customer.Shelly is always friendly and fast.very good at estimating time on service and repairs.and she loved my dog.thats a valuable person in my books. More
Recall work Happy with the service at Steve Marshall Ford. Took awhile to receive the parts required to complete the recall work, but the service department was Happy with the service at Steve Marshall Ford. Took awhile to receive the parts required to complete the recall work, but the service department was great keeping me informed and booking the appointment when the parts finally arrived. More
Professional and welcome atmosphere it is a comfortable upbeat environment! Everyone is helpful and happy! Kai Huculak was very supportive with me during my changing my mind AFTER it is a comfortable upbeat environment! Everyone is helpful and happy! Kai Huculak was very supportive with me during my changing my mind AFTER 1 week ownership of 1st purchase to make certain i found the final and perfect vehicle! I thank all your staff as well for their good humour! My experience with service over the past 8 years has been excellent! I enjoy the dealership and the product! roberta hunter More
Stoked on my used F-150 Purchase! Got a great deal on a used F-150 at Steve Marshall. Deal with David Gray if you get the chance, he was a pleasure to work with. Highly recommend chec Got a great deal on a used F-150 at Steve Marshall. Deal with David Gray if you get the chance, he was a pleasure to work with. Highly recommend checking their online deals as well, as they will honour the lower price between online ad and sticker. Thanks! More
Great service and sales staff! I've recently bought a 2018 Ford ecosport and had the pleasure of dealing with Kai. He dealt with me and all my concerns so patiently! I'm super happ I've recently bought a 2018 Ford ecosport and had the pleasure of dealing with Kai. He dealt with me and all my concerns so patiently! I'm super happy with his service and would definitely recommend him. Before the Ecosport I had my Fiesta in for some service work. I dealt with Nicole. When I walked in I was beyond done with my fiesta and Ford altogether. She was outstanding. She was genuine and listened to all my concerns and addressed them. It is definitely because of her why I chose to get another Ford! Thank you kai and Nicole! More
Customer first We have dealt with the dealership for 7 yrs. and have always received very good service. Every employee there is to help make our visit a enjoyabl We have dealt with the dealership for 7 yrs. and have always received very good service. Every employee there is to help make our visit a enjoyable and stress free. More


