Sunrise Toyota

Over priced I had been a customer of this dealer for a number of years. When I had received a quote for some work to be done that I thought was high. So I thought I had been a customer of this dealer for a number of years. When I had received a quote for some work to be done that I thought was high. So I thought I would phone another Toyota dealer near by to get a price for the same job. They gave me a quote that was subsequently a lot less expensive. I phoned this dealer back to see what they would do about their price. They didn't care about the other dealer's price and said that this is our price. I would advise you to get another dealer price first before this dealer tries to over charge you too. It makes me wonder how many other times I paid to much.They have lost me as a customer. More

Poor poor customer service Don't pick this dealership if you want even good customer service, it's very poor and we are dissapointed. Didn't know until after we bought too. Fi Don't pick this dealership if you want even good customer service, it's very poor and we are dissapointed. Didn't know until after we bought too. First we were promised the vehicle we wanted in the budget we had set so we decided to make the drive up and talk to the dealer manager. Turns out he didn't do his researched and promised us a price on a vehile they couldn't even get their hands on. So he made us a "deal" on a vehicle in their lot and we fell for it and of course it was out of our budget range (our problem but we thought the "extras" at cost were worth it)! When we booked our appoitment to pick up the new vehicle and arrived on time we had to wait 40 min which was tough with our young children. Then we had questions after we purchased about licensing/owership but we couldn't get anyone on the phone at the dealership and after leaving two voicemails no one ever called us back. Recently tried calling the dealership manager twice about a product were were promised at cost and he said he would get back to me both times within an hour and I still have not been called back. So feeling a little discouraged. More