Sunrise Toyota
Orillia, ON
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11 Reviews of Sunrise Toyota
Poor poor customer service Don't pick this dealership if you want even good customer service, it's very poor and we are dissapointed. Didn't know until after we bought too. Fi Don't pick this dealership if you want even good customer service, it's very poor and we are dissapointed. Didn't know until after we bought too. First we were promised the vehicle we wanted in the budget we had set so we decided to make the drive up and talk to the dealer manager. Turns out he didn't do his researched and promised us a price on a vehile they couldn't even get their hands on. So he made us a "deal" on a vehicle in their lot and we fell for it and of course it was out of our budget range (our problem but we thought the "extras" at cost were worth it)! When we booked our appoitment to pick up the new vehicle and arrived on time we had to wait 40 min which was tough with our young children. Then we had questions after we purchased about licensing/owership but we couldn't get anyone on the phone at the dealership and after leaving two voicemails no one ever called us back. Recently tried calling the dealership manager twice about a product were were promised at cost and he said he would get back to me both times within an hour and I still have not been called back. So feeling a little discouraged. More

