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Summit GM
Fort McMurray, AB
117 Reviews
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Showing 117 reviews
April 28, 2023
My experience is by far the worst I could ever imagine from a dealership. I bought a 2016 buick enclave in 2020 and it still is the worse mistake of my life, after the sales man gave all the sweetened ass from a dealership. I bought a 2016 buick enclave in 2020 and it still is the worse mistake of my life, after the sales man gave all the sweetened assurances on this vehicle, I have not had peace. I have been doing maintenance and replacements of almost everything in the vehicle. From throttle sensor to power steering hoses, to now going to do rotors and breakpads and even now, they made me pay for diagnosis for an impending electrical issue and told me it was battery, bought and replaced with outrageous labor cost and still the car won't start now in my garage. Reported to the manager and they are telling me to tow the vehicle to their shop on my cost. I am angry, confused and don't know what to do, because I know another heavy cost is coming on the SUV. I suggest if you want to buy a car from them buy Brand new or nothing no matter how the used car deal looks so good. They are looking for a customer to dump a useless car on and turn you to their everyday running cost plug. Do not buy a used car from them no matter what, I am still learning this hard lesson now. More
by ozy
Employees Worked With
Paul Kennedy
February 12, 2023
If your looking to Purchase a new vehicle, please go see Tammy Martin and you will have nothing but a positive experience. She is very friendly, kind, easy to talk to and she will do the best possible for y Tammy Martin and you will have nothing but a positive experience. She is very friendly, kind, easy to talk to and she will do the best possible for you. The best thing too is that she respects your decision & do not pressure you. More
by jgosse
Employees Worked With
Tammy Martin
January 13, 2023
They replace the vacuum pump and I made it 3 km away from the building and my vehicle quits. I get it towed back to have them look at it and they tell my my exhaust cam shaft is broken and it will take them the building and my vehicle quits. I get it towed back to have them look at it and they tell my my exhaust cam shaft is broken and it will take them 5 hours to tear down my vehicle engine but I'm looking at a new engine then try and sell me a new vehicle on the same call. The thing is if the timing isn't set after the vacuum pump is installed to the exhaust cam shaft it will blow your pistons. And that is what happened to my vehicle. On my bill it does not say they adjusted my timing, but according to them it's not their fault and they will not take responsibility for their mistake. If you don't have to take your vehicle here then don't, it will cost you way more. More
by Susan
Employees Worked With
Rhonda Harnett
December 08, 2022
Extremely good purchase experience for me , but when your spending 100,000 on a new car it should be , on the service side of buying an extended warranty and a maintenance package not the same experience as spending 100,000 on a new car it should be , on the service side of buying an extended warranty and a maintenance package not the same experience as the purchase I guess when it’s time for them to hold up and spend some of the money not quite the same experience hope to see some service experiences rather than purchase reviews More
by Hope to get better service
Employees Worked With
Rhonda Harnett
October 13, 2022
Very friendly staff, especially Marina Kennedy, who helped me get my truck. Would absolutely recommend to anyone looking for a new vehicle helped me get my truck. Would absolutely recommend to anyone looking for a new vehicle More
by evanzilla99
Employees Worked With
Andy Lam, Marina Kennedy
October 08, 2022
We would like to thank Oscar Soto and Marina Kennedy as our sales person during our purchase of our new vehicle. They are awesome and great to deal with that’s why we always love to go back and do business our sales person during our purchase of our new vehicle. They are awesome and great to deal with that’s why we always love to go back and do business at summit gm. Also we would like to thank Kim Hennessey as our financed person. Highly recommended. More
by Ruby
Employees Worked With
Oscar Soto, Marina Kennedy
July 25, 2022
I had an amazing experience from start to finish at this dealership. Seun, my sales representative was exceptional. Every time I won’t or called he would reply or answer, even on days off. I was super impre dealership. Seun, my sales representative was exceptional. Every time I won’t or called he would reply or answer, even on days off. I was super impressed. I will recommend Seun to anyone looking to buy a vehicle. More
by Roch_russell
Employees Worked With
Seun Oworu
June 25, 2022
Worst service I’ve had in my life express service for oil change xxxxxxxx rude ladies I got frustrated they start giving me peace signs two we there 45 minutes still never got nothing done had to leave change xxxxxxxx rude ladies I got frustrated they start giving me peace signs two we there 45 minutes still never got nothing done had to leave More
by ricksimonpittman
Employees Worked With
Rhonda Harnett
