Subaru of Moncton

Could be better , I'm a little disappointed in the wait times. The service is okay, nothing spectacular, but in general the people there were not unfriendly, but I fe , I'm a little disappointed in the wait times. The service is okay, nothing spectacular, but in general the people there were not unfriendly, but I feel they could be a little more helpful. Or show a little more concern. More

What Happened.. I'm now on my 3rd Subbie, and I dislike this dealership. They went from enjoyable (many years ago), to "I don't want to deal with them anymore"; they I'm now on my 3rd Subbie, and I dislike this dealership. They went from enjoyable (many years ago), to "I don't want to deal with them anymore"; they did countless errors, damaged my car, and also tried to sell me oil changes before they were needed. It's actually quite annoying because I like the cars, just don't want to deal with them anymore. It just feels like no one cares, and it's your problem. More

Need a new staff that cares Had to bring car in for recall for engine replacement . And left with no car to go to work for 2 days.. Called other dealership to see what they wou Had to bring car in for recall for engine replacement . And left with no car to go to work for 2 days.. Called other dealership to see what they would do in this situation.. All of them would provide a car for this situation. And thats only a part of the problem. Getting the recall started was even worst ... More

Customer service is absent This dealership has gone downhill in he last 3-4 years despite moving into a brand new building (in the middle of nowhere!). Not friendly service at a This dealership has gone downhill in he last 3-4 years despite moving into a brand new building (in the middle of nowhere!). Not friendly service at all from service or sales. Very poor signage and directions at the new location. The staff act like you are inconveniencing them. Very high pricing - heaped to drive to Halifax and but it lease your Subaru there. Been a lifelong Subaru owner and fan but this has turned me off 'Ru's nearly completely. More

Poor customer service at Subaru Moncton !!!!! Worst dealership I've ever dealth with over the years.... from botched oil changes ( and then sending me home without a replacement vehicle)...to not Worst dealership I've ever dealth with over the years.... from botched oil changes ( and then sending me home without a replacement vehicle)...to not living up to their subaru certified vehicles guarantee...to ordering wrong parts.... the list goes on !!!!!! I will never buy a vehicle from them ever again..... More