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Subaru of Calgary
Calgary, AB
871 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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871 Reviews of Subaru of Calgary
March 03, 2016
Just Another Morally Questionable, Greedy Corporation! - February 12, 2016: I discuss a USED vehicle with salesman Munir Vara. - Feb. 13: New visit; I am persuaded to place a deposit on a NEW vehicle. - - February 12, 2016: I discuss a USED vehicle with salesman Munir Vara. - Feb. 13: New visit; I am persuaded to place a deposit on a NEW vehicle. - Feb. 20: Request deposit refund from Munir - referred to manager who I'm told referred it to "Regional Manager" as the request was "over his head". I'll be informed of decision. - Feb. 26: Return to Subaru Calgary and discover that Munir Vara no longer works there! I request a meeting with sales manager. I'm told to make an appointment. Appointment requested - I'll be informed when. - Mar. 1: Return to dealership and insist on meeting with sales manager. I speak with Ken Woo (who signed my contract) who claims: 1) company policy states deposits are non-refundable. This is news to me as I was not informed, and I've also NEVER been refused a car deposit return - I've had 4 or 5. 2) The car was ordered from Japan just for me (they always are, at least this is the 3rd Subaru that was. They are never adequately stocked from Japan it seems) 3) The configuration is unpopular and difficult to sell (base model, standard transmission). 4) I can't help you. 5) After I mention my intent to share this sales experience on the Net, Ken Woo treats the statement as though it were a threat and goes into a tirade complete with personal insults. I'm asked to leave. ***This company is run by what I perceive as immoral sociopaths. I recommend AVOIDING it entirely. I DO recommend dealing with their competition in Calgary: Centaur Subaru. More
by TR
Employees Worked With
Ken Woo, BK Kushro
February 29, 2016
SUBARU CALGARY Ken and Subaru calgary were great to deal with. I picked up my new 2016 Subaru Forester and I love it. Thanks for all the hard work guys. I would reco Ken and Subaru calgary were great to deal with. I picked up my new 2016 Subaru Forester and I love it. Thanks for all the hard work guys. I would recommend Subaru calgary to anyone in the market for a new vehicle. More
by Subbie_sti87
Employees Worked With
Ken Woo
February 28, 2016
Great service Shane was very professional, helped me choose the right car and great attitude! The financial girl, Katie I think. Was wonderful and great helpful! Shane was very professional, helped me choose the right car and great attitude! The financial girl, Katie I think. Was wonderful and great helpful! Thank you Shane/Katie for your great service. Your crazy customer, Felipe! More
by Felipe the Brazilian
Employees Worked With
Keltie Piers, Shane Rothwell
February 28, 2016
Great Experience Had phoned for information and went in to see if the vehicle was in fact the one I wanted. After a slow start Nisar was extremely helpful and I found Had phoned for information and went in to see if the vehicle was in fact the one I wanted. After a slow start Nisar was extremely helpful and I found the perfect vehicle for me. I did discover when I went to register my new vehicle that I had not been given a piece of paperwork I needed. After a phone call to the dealership the Nevis form was faxed and all was well. More
by Love my Baby Blue!
Employees Worked With
Nisar Khan, Ken Woo, BK Kushro
February 27, 2016
2007 saturn outlook Had a great experience buying here. Cain went over and above to help us get the vehicle we wanted. Made a fast great deal and everything that we agr Had a great experience buying here. Cain went over and above to help us get the vehicle we wanted. Made a fast great deal and everything that we agreed to be fixed was done professionally in a timely matter. I would recommend my friends to shop at Subaru Calgary. More
by phatgt2002
Employees Worked With
Cain Chan
February 27, 2016
Great Sales expwerience with Subaru Calgary The Sales team at Subaru Calgary were very professional in their engagement with me. I got the exact model and features I desired, and the team worke The Sales team at Subaru Calgary were very professional in their engagement with me. I got the exact model and features I desired, and the team worked hard to bring the car in quickly. I am really happy with the whole process! More
by CMac
Employees Worked With
Ken Woo, Rahul Joshi
February 26, 2016
Smooth and Easy I had the opportunity to deal with Shane and Ken on the purchase of a WRX Sport the other day and they were great to deal with. Fun guys, true enthusi I had the opportunity to deal with Shane and Ken on the purchase of a WRX Sport the other day and they were great to deal with. Fun guys, true enthusiasts, and made it easy. Trina in finance was great to! More
by WRXasaurus
Employees Worked With
Ken Woo, Shane Rothwell
February 26, 2016
The new WRX is great, and Drew was a huge help! Wow, has the WRX ever changed! Such an improvement over the previous models, and not just in the looks department (I just couldn't get over the headl Wow, has the WRX ever changed! Such an improvement over the previous models, and not just in the looks department (I just couldn't get over the headlights on the last gen). The interior though! Finally it looks like a car that someone can spend some time in, and not a tin can strapped on top of an amazing drive train. Drew was a great help. You can tell that he knows his cars and has a passion for what he does. On top of it, he also had answers to all of my questions, which is a pretty rare thing. More
by slipperywhenwet
Employees Worked With
Drew Bell
February 26, 2016
Cain is top notch I have just (minutes ago) purchased a 2015 Impreza Sport Tech from Cain Chan and it is my first like-new vehicle. Cain was extremely receptive, welcom I have just (minutes ago) purchased a 2015 Impreza Sport Tech from Cain Chan and it is my first like-new vehicle. Cain was extremely receptive, welcoming and professional throughout both encounters I had with him and honestly I only purchased at Calgary Subaru over Centaur Subaru because of the seller/buyer relationship I built with him. Cain did not pressure me in any way and took his time explaining things to me as I am terrible with numbers and finance terms. I will definitely be recommending not only Subaru Calgary but Cain Chan specifically to friends and co-workers who are looking to purchase a new vehicle. More
by RealHarren
Employees Worked With
Cain Chan
February 25, 2016
Great friendly service Went to the dealership on a recommendation from a friend and I am so happy I did! Was helped after a cpl of minutes of entering by Cain. He was very a Went to the dealership on a recommendation from a friend and I am so happy I did! Was helped after a cpl of minutes of entering by Cain. He was very attentive and listened to what I had to say and was very friendly! Found a great deal on a new Forester which suited my budget and payment. He was very knowledgeable about the car abs gave me more potions that I didn't even know about!! His manager Daryn was very friendly and wanted to make sure I had all the information I needed which I did. I would not hesitate to refer anyone to this dealership and more so to Cain. But here with confidence! Thanks guys!! More
by DaddyD
Employees Worked With
Daryn Cobb, Cain Chan
