Subaru of Calgary

First Time Buyer and Feeling Pretty Good My wife and I were moving to Alberta from Ontario and needed to buy a car to pick up once we landed in Calgary. We spoke with Nisar prior to our arriv My wife and I were moving to Alberta from Ontario and needed to buy a car to pick up once we landed in Calgary. We spoke with Nisar prior to our arrival and we negotiated a deal that was great for us. He was very understanding and patient with all of our back and forth emails. On arrival they picked us up from the airport and took us to the dealership which was great since we had all of our luggage and a cat with us. Nisar and the rest of the staff were very pleasant to deal with from the beginning to the end. They even let our cat stay in the dealership while we took care of everything. This was a very stressful time for us with the move and first time buying a new car, but their great customer service took most of the nerves away and I thank them for it. More

Outstanding People Very pleased with the team of Jamie Botero, Trina Carreau and Ken Woo. Jamie, enjoyed talking about the Subaru line so it was easy to make an informed Very pleased with the team of Jamie Botero, Trina Carreau and Ken Woo. Jamie, enjoyed talking about the Subaru line so it was easy to make an informed decision about our purchase. Ken looked after us when he needed to and made sure that everything was attended to for delivery. An excellent experience! More

Worst Customer Service I have ever experienced I found the ideal car for my wife here, went in drove it, loved it and were ready to make a deal. We left a deposit and went for lunch. When we return I found the ideal car for my wife here, went in drove it, loved it and were ready to make a deal. We left a deposit and went for lunch. When we returned we had them assess our old car for trade, to which sales person said, "you would have to pay us to take it." and went on to explain how they came to negative valuation. I was not happy with the condescending attitude. We continued with an offer anyway, they rejected and moved there price so little it made it very clear that this dealer has no interest in negotiating. Finance Manager Trina suggested we finance the balance, I'm paying cash I don't need financing, Trina replied, "champagne taste on a beer budget, good luck with that!" and walked off. I have never before been so offended by a sales team. To top off the horrible experience they were unable to return the deposit to our credit card. It took over 2 weeks to get our deposit back, it took many, many phone calls to the dealer to get a check mailed to us. I would warn anyone interested in a Subaru to be cautious with your money at this dealership. More

Great Excellent experience dealing with Jaime Botero and everyone else at Subaru Calgary. Bought a new car very recently and we are very happy so far. Thank Excellent experience dealing with Jaime Botero and everyone else at Subaru Calgary. Bought a new car very recently and we are very happy so far. Thanks! More

Professional and Knowledgeable Excellent experience - dealing with staff who know their product and present it well made our purchasing experience pleasant and easy. We were promp Excellent experience - dealing with staff who know their product and present it well made our purchasing experience pleasant and easy. We were promptly attended to, each request for information was handled immediately. Happy to recommend the dealership, and the staff we dealt with. More

Top notch! Loman was amazing to deal with! As someone who has just started in the automotive industry it was great to see how Loman handled the entire process. F Loman was amazing to deal with! As someone who has just started in the automotive industry it was great to see how Loman handled the entire process. From the initial phone call with him to the delivery of the vehicle he did everything perfectly. If I can treat my customers half as well as Loman treated me ill be happy. Ryan and Trina were also great to deal with in the finance offices. More

Friendly and helpful Nasir, Kevin and Ryan at the Subaru Calgary dealership were very friendly and helpful. They were very patient and knowledgeable with answering all my Nasir, Kevin and Ryan at the Subaru Calgary dealership were very friendly and helpful. They were very patient and knowledgeable with answering all my questions and concerns. More