Strickland's Automart Stratford

Amazing car buying experience! I loved shopping for a new car at Stricklands! We tried dealing with a couple of new car dealerships but realized their cars weren't in our price rang I loved shopping for a new car at Stricklands! We tried dealing with a couple of new car dealerships but realized their cars weren't in our price range. I contacted Stricklands through email and Ron Bell contacted me first thing the next morning. Within a couple of days we were at the Stratford dealership looking at gently used cars within our price range. Ron had chosen several vehicles for us to look at and test drive and kept us within our modest budget. By the time the visit was done, we had to decide between 2 vehicles! I loved the entire experience... the positive, fun energy in the office, the no hassle price points and the prize wheel and gong hit when you buy a car. Such a fun, positive buying experience.. will definitely deal with them again! More

The all in pricing is not observed here!! Went here to look at buying a used vehicle. After spending time looking a various vans we narrowed down one and was surprised that an extra fee of ov Went here to look at buying a used vehicle. After spending time looking a various vans we narrowed down one and was surprised that an extra fee of over $300 would be added to the cost for a 160 point inspection??? Pricing on the windshield did not reference this added inspection, even though the salesman did mention this. I did not need it since I would have taken this to be checked out independently by my own mechanic. Needles to say we walked out and bought from another dealer that included the inspection (180point) and had no other hidden expenses. And the initial price was less for the same vehicle!! What dealer charges extra for inspection?? Is that not done when they price the used vehicle in the first place. That's how they come up with a price?? More

Return Customer We bought a 2012 Edge here last year and were extremely satisfied. We came back today to buy an older used vehicle for my husband to go to and from wo We bought a 2012 Edge here last year and were extremely satisfied. We came back today to buy an older used vehicle for my husband to go to and from work...we had a good cash limit for an older used vehicle and offered a good amount on a 2008 cobalt..lump sum..out the door etest and certified...they said they would need 500 up front to etest and cert which was fine with us but turned down our offer saying they had "too much money into the car"...really?? You just told us u needed to certify and etest it yet..you told us you got in on a trade in...we told you exactly what we could do...cash...and that is the response...in addition to this you suggested a little red beater car sitting in your lot with a flat tire?? Insulting!! We just spent over 21 000 dollars with you last year and have cash on hand for an older 2008 used vehicle in the USED section of your lot and you point me to a car with a flat tire?? Needless to say we are now the proud owners of a 2007 Impala in impeccable shape from a RESPECTED dealer who took our offer for 1000 dollars less than we offered you...you lost our business today not just as a customer but a RETURNING customer...we no longer will recommend you as we had been to friends and family!! More

Poor Management = Irresponsible practices Despite having connected with a salesperson and confirming that 2 vehicles that we wanted to test out were on the lot, they were no-where to be found. Despite having connected with a salesperson and confirming that 2 vehicles that we wanted to test out were on the lot, they were no-where to be found. An additional vehicle in our price range was also strangely missing. I saw with my own eyes that all 3 vehicles were in the computer as being in the Stratford location. An hour was wasted at the dealership while staff went on searches for the missing keys/vans. Not to mention the wasted hour driving there and back. When given the opportunity to discuss the situation with Management instead of taking ownership for the problem and discussing how they would take steps to ensure it wouldn't happen again they blamed the salesperson I had connected with and claimed he had misled us on purpose to up-sell us. This dealership claims honesty and hassle-free transactions, this was NONE of those things. They did offer to reimburse us for our gas, however we had to ask again for that reimbursement after one of the vehicles we were looking for was 'found' at the Toyota dealership, but again, was not actually there. The one good thing was Stan Olech, who tried his hardest to find us something that would work for us and was entirely apologetic for all of the issues. Avoid this dealership, Management does not seem interested in fixing their internal issues. More

Would NOT recommend - falsely advertise vehicles as having navigation systems when they don't (don't even bother changing ad after they have been made aware of the "mista - falsely advertise vehicles as having navigation systems when they don't (don't even bother changing ad after they have been made aware of the "mistake") - do not maintain cars while at dealership or do pre-purchase inspections - would not feel confident purchasing any vehicle from this dealership More

Don't buy your car here I recently purchased a 2013 vehicle at Strickland's. Within 10 days of having the car, I've had to replace the turbo charge system and transmission. T I recently purchased a 2013 vehicle at Strickland's. Within 10 days of having the car, I've had to replace the turbo charge system and transmission. The oil had a leak, right turn signal on the mirror had to be replaced, and one of the tires had air leaks in it. I've been called the dealership for 3 days and no one has been returning my phone calls. What a horrible experience! More

Not satisfied at all I bought a used vechicle at Stricklands in Stratford less then a year ago. 2 days after my purchase the check engine light came on. I called the deale I bought a used vechicle at Stricklands in Stratford less then a year ago. 2 days after my purchase the check engine light came on. I called the dealership and explained the situation and they told me to bring in the car and they would fix the problem for me. I brought the vechicle in on 2 different occasions and both times I left the engine light was still on. I now have to try and find a mechanic to fix the problem because I have to have an etest done next month. When I bought it I was hoping to have a reliable used vehicle. More