Straightline Kia

Really bad! Was met at the door by a person with no sales experience. Firstly,I opened the door and she proceeded to walk through it ahead of me ..and I am a 70 Was met at the door by a person with no sales experience. Firstly,I opened the door and she proceeded to walk through it ahead of me ..and I am a 70 uearold woman! Secondly when I asked questions she told me I could look up the information on line! Then when I asked for an experienced sales person I was told they were all busy. She went behind closed doors to talk to the managers .. the manager never came out. Usually one is at least offered coffee asked if one would like to make an appt or wait...or the receptionist would page someone....considering the way she went out of her way to meet me the minute I got out the car I guess I would have thought she would at least know something ...at least know the routine for dealing with customers in a respectful manner. More

Just amazing!! This is the second time buying at this dealership and second time dealing with Sharon! I am very impressed with everyone that I have dealt with from S This is the second time buying at this dealership and second time dealing with Sharon! I am very impressed with everyone that I have dealt with from Sharon to Mike to Cody! I would recommend this dealership to anyone that wants great service!! More

The Dragonlady Picked up our New family member, Dragonlady, at straight-line Kia. Tanner was very helpful and did not pressure us. Mike it was fun dealing with you Picked up our New family member, Dragonlady, at straight-line Kia. Tanner was very helpful and did not pressure us. Mike it was fun dealing with you and I am glad we were able to come to an agreement even though we didn't get our TV. And Cody, one of the fastest finance sit downs we have ever had. Thanks everyone. More

AMAZING!!!!! My father is 89 years old. He has just recently moved to Calgary from Montreal (1 month ago). He is an excellent driver with no infractions or accid My father is 89 years old. He has just recently moved to Calgary from Montreal (1 month ago). He is an excellent driver with no infractions or accidents an is verified each year. On March 26 he decided to go out to 130th Avenue in the South East. Understandably with never driving in Calgary he does not know his way around too well. Somehow he became lost, ended up on Deerfoot and lord knows where else. He drove for about 4 hours completely lost. He had also forgot his cell phone at home and did not know any phone numbers to call for help. In his travels he spotted a Kia dealership. Something he knew as he has a Kia. He pulled into Straightline Kia and went to the receptionist (Alishea Furrana). She was so nice to him. Gave him a water and helped him to sit down. He was, I expect visibly upset. Alishea got help. Tanner Bachman, Warren Chief and the shuttle driver Laurel all came to my dad's rescue. They drove him home and followed in the shuttle. They went above and beyond and I wanted to recognize them all for what they did and the kindness and compassion they showed my father. In this day and age kindness and compassion are often forgotten as is respect for our older generation and I want to thank them so much. I can't even express how thankful I am. Thank you just doesn't cover it. They are amazing and Straightline Kia now has my father's business even though there is another Kia dealership closer to his home. All I can say is a huge THANK YOU and WOW for your caring so deeply. I am amazed and humbled by their attitudes. Holly Mann More

Great Service from sales to management Cindy was great to deal with on line and in person, we made a deal on line and Cindy came and picked me up in MY NEW KIA so I could drive it back to t Cindy was great to deal with on line and in person, we made a deal on line and Cindy came and picked me up in MY NEW KIA so I could drive it back to the dealership to close the deal. Cody was great with the paper work and waited while I sorted things out with m y bank, he made the transaction easy. This is my second Kia, my 2004 was its last legs and for the 15 years I had it I never had any major problems with it or with it of Kia service. I recommend Kia to anyone looking for a new car. More

over charge is the norm here The first 'free' service 'Isn't, its a lie. They charged us $110 dollars to replace an AIR FILTER, in other words they just recouped their fee for The first 'free' service 'Isn't, its a lie. They charged us $110 dollars to replace an AIR FILTER, in other words they just recouped their fee for a service, I could have changed the air filter myself but I didn't get the option. I would never spend ANY money at this Car stealership again, you might have gained $50 but lost a repeat customer, if you think that's good business practice, good luck. Timm Quigg was particularly rude and kept rolling his eyes at me while trying to discuss the issue with him. More

Great Experience! Tanner and the team at Straightline Kia were so great to work with. Tanner made everything easy and stress free (even with a 1 year old running around Tanner and the team at Straightline Kia were so great to work with. Tanner made everything easy and stress free (even with a 1 year old running around) and made sure we were completely satisfied, down to the final details. More

Awesome Went in on a Saturday afternoon and walked out later the proud owner of a new Kia Stinger GT Limited. The folks at Straightline are very easy to deal Went in on a Saturday afternoon and walked out later the proud owner of a new Kia Stinger GT Limited. The folks at Straightline are very easy to deal with and very accommodating. They were able to deliver the car later that week with snow tires on new rims ready to drive home. Great experience all around including arranging financing and the delivery experience where Cindy walked me through all of the many features of the Stinger. More

5 Star Experience and Service All you need to know is that Rick offers superior customer service and is willing to explain the ins and outs of a vehicle at your convenience. I went All you need to know is that Rick offers superior customer service and is willing to explain the ins and outs of a vehicle at your convenience. I went to 6 dealerships before coming to Straight-line. Feel free to visit the other 5 dealerships at the automall in this area but trust me, they will fall flat when it comes to the service and value that Straight-line Kia provides. Thanks for the new vehicle Rick and keep up the good work. More

Hurray for nice people! My car was recently written off, so was on the hunt for a new(ish) car. Immediately upon entering Straightline I was met with friendly staff, and know My car was recently written off, so was on the hunt for a new(ish) car. Immediately upon entering Straightline I was met with friendly staff, and knowledgeable sales people (I worked with Jessica Wheaton from sales). Jessica knew a ton about the vehicle I was looking at purchasing, and within moments we were chatting like old friends. She left me feeling at ease, and confident with Kia as a brand, and with the dealership and staff as a whole. Brad Enns was incredibly reasonable and friendly to do business with, and Cody Andrew was fast and efficient with financing. Purchasing a car is stressful at the best of times (having to do the “business face” and “not too excited” face (I’m the worst deal maker on the planet), but even as such, the team at Kia Straightline helped find the perfect financial, warranty, car and overall best scenario that I could ask for (you can’t go wrong with 24 hour North America wide road side assistance for 10 years/150,000kms!!!!!) Not to mention my vehicle is bad-xxx... yay 2017 Sorento!!! Thanks team! Will be seeing you again for maintenance. You were all great! Cheers! More