Straightline Kia

Good experience, not excellent Visiting my parents for the weekend and decided to check out the hot Telluride. Beautiful vehicle. Dealership experience was good. My parents and I we Visiting my parents for the weekend and decided to check out the hot Telluride. Beautiful vehicle. Dealership experience was good. My parents and I were greeted with a friendly handshake and introduction and was told a sales associate would see us soon. Great. Sharon came over, no introduction, that's alright. Went through the vehicle with us, very knowledgeable. I told her I was interested in a dark moss color and she said "good luck with that" as they wouldn't be in until March. I took that as a slight jab at my choice of color, so I told her I'd be willing to wait until March when they might be in stock. Immediately she started walking away from us, not thanking us for coming in or anything, and immediately went to go chat with another customer at the front desk. No goodbye, nothing. I can see why this dealership is very high rated and I believe they do great, but just because I'm not buying immediately does not mean that I wouldn't buy from this dealership when the dark moss is in stock. The experience has left a bad taste in my mouth and I'm not sure if I would work with Sharon in the future. I was previously at a Lexus dealership with my parents earlier in the day, and that experience was stellar. If I were buying a Lexus, I would definitely go back to that dealership because of how they treated me. I know a few people who are looking at Tellurides but based on my experience I would still recommend this dealership, BUT I would tell them to ask for someone else other than Sharon. Yes, she has a ton of experience in the industry, but I feel like she snipes those who walk in wanting to buy something immediately and doesn't care about building any sort of relationship with her customers. For the manager at this dealership: please keep in mind that yes, the sale is important, but building that relationship is monumental in getting referrals and repeat customers. More

Awesome dealership and people This was my first time buying a vehicle and KIA made it so simple and easy. Tyron Burgos was extremely friendly and helpful. He addressed any concern This was my first time buying a vehicle and KIA made it so simple and easy. Tyron Burgos was extremely friendly and helpful. He addressed any concerns I had and found the perfect car for me. He showed me all of the features that my new car has and even helped me set it all up. They took the time to answer all of my questions in a way I would understand and helped with the transition from the old car to the new one. Brenda Lee was a great help with the financing and understanding the way it all worked. Just great service all together. More

Very knowledgeable, great service! Was in and purchased a Telluride with my fiancé. Sharon (sales) was very knowledgeable, straight to the point, and great to deal with. Top to bottom e Was in and purchased a Telluride with my fiancé. Sharon (sales) was very knowledgeable, straight to the point, and great to deal with. Top to bottom everyone at the dealership were very welcoming and professional. Would 100% purchase from Straightline again. More

Newbie taken care of. I can't say enough good things about Darren and Candace at Straighline! From the moment I first inquired about my desire to purchase a Soul, I was tr I can't say enough good things about Darren and Candace at Straighline! From the moment I first inquired about my desire to purchase a Soul, I was treated with the utmost respect and patience. I am a first time buyer and knew nothing about the process. Other dealerships contacted me in a harrasing, money hungry sort of way, but Darren was calm amd supportive throughout my lack of knowledge and I appreciated his approach immediately. I am in sales also, so I know how it goes. Candace was empathetic and also very respectful of my finacial situation and I couldn't have felt more comfortable. I have always been fearful of everything to do with cars, dealerships, mechanics because Im 45 years old and a fairly new driver. These two put me at ease and now I can't wait to go back for my services and maintenance. I highly recommend Straighline Kia now to everyone I speak to. A big thank you to your team! More

Amazing Customer Service After a TERRIBLE experience at another dealership I was referred to Straightline. The sales manager Brad and his team totally rolled out the red carpe After a TERRIBLE experience at another dealership I was referred to Straightline. The sales manager Brad and his team totally rolled out the red carpet for my mother and I. I felt absolutely no pressure, everything was so quick and easy. He found me an amazing vehicle, with super low mileage. Tanner was very helpful during the test drive and very knowledgeable answering all of my questions. Brendalee was so kind and helpful during the finance process. I would recommend them to anyone :) More

Could Not Be Happier Eric and BrendaLee were absolutely incredible, super helpful and super upfront about everything. I never felt taken advantage of or like things were h Eric and BrendaLee were absolutely incredible, super helpful and super upfront about everything. I never felt taken advantage of or like things were hidden from me, they were extremely patient and supportive throughout the entire process. Would absolutely recommend this dealership and team, 10/10. More

Great Buying Experience I was recommended to visit Strightline Kia by a friend. All the staff were friendly and knowledgeable. No hassle buying experience and they offered go I was recommended to visit Strightline Kia by a friend. All the staff were friendly and knowledgeable. No hassle buying experience and they offered good value for my trade in. The Telluride we purchased is loaded with options (that other manufacturers charge extra for or make you buy the top level). The Kia warranty was a big selling point for me as well as I want to own the car for many years. The other SUV’s we test drove didn’t come close to the space, power, styling, safety/technology and value the Kia Telluride offers! More

2019 Kia Sorrento Tyron in Sales and Candace in Finance were awesome to deal with. Tyron knows what he’s selling and is very friendly. This was a very good stress free Tyron in Sales and Candace in Finance were awesome to deal with. Tyron knows what he’s selling and is very friendly. This was a very good stress free car shopping experience for both me and my wife. Candace is very approachable and ensured I got the best finance options. Definitely will recommend Straightline Kia! More

Good From Start To Finish Straightline Kia has been under new management for less than two years but significant changes have happened both to the physical premises and especia Straightline Kia has been under new management for less than two years but significant changes have happened both to the physical premises and especially to the details of service. From the first visit when I bought to the pickup of the vehicle all staff were helpful and friendly. Tyrone very thoroughly and professionally introduced us to the technical details of the vehicle which we greatly appreciated. More

Great Experience I studied and searched and knew that I wanted a Telluride. Great great car. I have only had it 2 weeks. Still reading and experiencing all the gadgets I studied and searched and knew that I wanted a Telluride. Great great car. I have only had it 2 weeks. Still reading and experiencing all the gadgets. Drive is great, car is excellent. I can’t say enough. When it’s a chilly morning and I turn on the car, the heated seat is on as is the steering wheel. On a hot day, the AC is on as is the air in the drivers seat. Connection to the UVO app is nice. Looking forward to using it when winter hits. Starting the car before heading out to the garage. Really enjoying the large trunk area. More