Stockie Chrysler Dodge Jeep Ram - Service Centre

Helpful, friendly and informative Ive always been intimidated by car service places and have never felt uncomfortable here. Since the first time I've come 2 years ago they have always Ive always been intimidated by car service places and have never felt uncomfortable here. Since the first time I've come 2 years ago they have always been friendly and keep it simple. Prices are reasonable for a dealership and they always explain everything to me. Their service driver is great and appreciate the complimentary transportation. I switched dealerships because of their service. More

Excellent Customer Service We received excellent customer service from beginning to end. Dave was very professional. He explained what the problem was with my vehicle, how it We received excellent customer service from beginning to end. Dave was very professional. He explained what the problem was with my vehicle, how it was going to be fixed, the approximate price and the amount of time it would take. It was all repaired and my vehicle now works great! I also took advantage of the shuttle service they offered , which was great! I was able to do some shopping while waiting for my vehicle. The waiting room is very comfortable though, with a nice size TV and free WIFI. What's not to like? Overall it was a great experience! More

Excellent Service Fantastic customer service offered by this dealership. For any sales inquiries, ask for Zoran as he will make sure to look after you. A pleasure to de Fantastic customer service offered by this dealership. For any sales inquiries, ask for Zoran as he will make sure to look after you. A pleasure to deal with the Stockie dealership! More

Great, Knowledgeable Salesman. When working with Zoran Kukic, he was very professional and quickly responded to all of my questions regarding my dodge ram. I was very satisfied and When working with Zoran Kukic, he was very professional and quickly responded to all of my questions regarding my dodge ram. I was very satisfied and reccomend him ro anybody in the future. Thank you More

AIR CONDITIONER REPAIR Our rear A/C evaporator started leaking and the complete A/C system failed to cool the vehicle. After getting a repair quote from the Chrysler dealer Our rear A/C evaporator started leaking and the complete A/C system failed to cool the vehicle. After getting a repair quote from the Chrysler dealer, I talked to several other reputable air conditioning repair shops to get their quote using after-market parts. Stockie Chrysler did a great job for basically the same cost using factory original parts and Dave said it was guaranteed for two years. The A/C has been working perfectly for the rest of the summer and we're very satisfied with the service we received. More

A/C INSPECTION Our last service appointment was to determine why the A/C wasn't working and to recharge the system if possible. The cause of the leak was determined Our last service appointment was to determine why the A/C wasn't working and to recharge the system if possible. The cause of the leak was determined and after reviewing the problem and cost to repair it with a few other repair shops (who use after-market replacement parts) it made more sense to have the work done by the dealer using factory original parts because the costs were very comparable . I have had good results with the work performed by Waterloo Dodge in the past. More

Brake Caliper & Oil Change Maintenance I called for a routine oil change maintenance service at 2 PM today. The service adviser reminded me that it was time for brake caliper service as we I called for a routine oil change maintenance service at 2 PM today. The service adviser reminded me that it was time for brake caliper service as well and that I could bring our van in for a 3:30 PM appointment today if that suited me. I thought I'd have to wait at least until tomorrow. The work was done promptly and I was able to take advantage of their spring service discount as well as their positive dealer review discount. The mechanic greased the door hinge positioners and checked the coolant as requested and the work was done by 4:45 PM. I couldn't ask for better service than that. Thanks to Cie and Technician 399 for a job well done again. They also gave us a pair of promotional coffee mugs as a thank you. More

Transmission Cooling Line replacement Our last repair service involved replacing leaking transmission cooling lines. Waterloo dodge mechanic did a great job with the replacement, topping Our last repair service involved replacing leaking transmission cooling lines. Waterloo dodge mechanic did a great job with the replacement, topping up the transmission fluid and cleaning up all of the oil that had leaked onto the engine and frame. Thanks for a job well done. More