Stockie Chrysler Dodge Jeep Ram - Service Centre
Waterloo, ON
92 Reviews of Stockie Chrysler Dodge Jeep Ram - Service Centre
Quick and Easy They were able to provide the service and recall easily. There was minimal wait for the shuttle vehicle both to and from the dealership. I hope to be They were able to provide the service and recall easily. There was minimal wait for the shuttle vehicle both to and from the dealership. I hope to be able to service both of my vehicles there going forward. More
Great service, for us and our van! We bought our van new at this dealership, maintained it as recommended, and we've always had great service for ourselves and great service for our veh We bought our van new at this dealership, maintained it as recommended, and we've always had great service for ourselves and great service for our vehicle. I get helpful advice, appreciated pricing on parts and labour when needed; I never feel pressured by up-selling. I feel taken care of and I highly recommend this dealership. Thanks to Ryan Kelly and the team for keeping us feeling confident about the investment we make here. More
Great Service!! Ryan and Jeff went over and above with the attention to, and service of our Jeep. For the first time ever, we would highly recommend this service dep Ryan and Jeff went over and above with the attention to, and service of our Jeep. For the first time ever, we would highly recommend this service department to everyone. Thanks for the excellent job Ryan and Jeff, and to all the others who helped out that we didn't meet! More
Painless Was waiting on a part to come in Was called as promised Scheduled for next day Dropped off in morning Picked up in afternoon Just as planned Pai Was waiting on a part to come in Was called as promised Scheduled for next day Dropped off in morning Picked up in afternoon Just as planned Painless More
Excellent car service at Stockie Chrysler Dodge Jeep Ram My car 2015 Chrysler 200 Limited had multiple problems including low beam headlights, tire, and dead battery which caused my car to be towed, I was f My car 2015 Chrysler 200 Limited had multiple problems including low beam headlights, tire, and dead battery which caused my car to be towed, I was freaked out but fortunately I was so lucky that I met the very knowledgeable person Ryan Kelly who was able to use his expertise to figure out a way to coordinate things, guided me and provided me excellent advice of what we should do. In the end I was so impressed that my car was completely fixed so quickly and back in road! Thanks so much Ryan Kelly, you are the best car service advisor I have dealt with so far. I will definitely bring my car back to Stockie Chrysler Dodge Jeep Ram for any car service. More
Emergency tire replacement Traveling to Waterloo on business, I felt a “wobble” in the rear end at 100km+. upon parking the vehicle, I noticed a bulge in my tire with some expos Traveling to Waterloo on business, I felt a “wobble” in the rear end at 100km+. upon parking the vehicle, I noticed a bulge in my tire with some exposed steel wiring from inside the tread. I pulled Into the dealership and Ryan Kelly was quick to respond and offer assistance. They had me set up with 2 new tires and my car on the hoist in 20 minutes. Considering I have never been here as I am in the city on business, his prompt response to my dillemma and offering a quick solution will keep me on track for my business calls today, and most of all, keep me safe. THANK YOU ! More
Service review So far, polite and curtious, called before repair. I had not made an appointment but Ryan called me by 8:30 or so the business day after I dropped it So far, polite and curtious, called before repair. I had not made an appointment but Ryan called me by 8:30 or so the business day after I dropped it off. More
Always there to help We bought a used vehicle here and with any used vehicles we had a few things that required service post purchase. Ryan is quick and responsive when ge We bought a used vehicle here and with any used vehicles we had a few things that required service post purchase. Ryan is quick and responsive when getting us in to review any issues we have had come up and has just been generally great to deal with. Definately feel more comfortable buying a vehicle from someone who stands behind their product. More
Unpleasant front end Had our vehicle in for servicing last week with an unpleasant sound coming from the front end, was explained by Ryan that it could be coming from the Had our vehicle in for servicing last week with an unpleasant sound coming from the front end, was explained by Ryan that it could be coming from the brakes or wheel bearing. With understanding was explained how it would be best to start with the brakes as they needed to be replaced either way and after the fact could still need to do a wheel bearing. There still was a bit of noise after the brakes so we called back right away. Ryan was able to get our vehicle in first thing the next week and after the bearing was replaced sounds as good as new! Thanks team! More
Had a bad oil leak Called around to a couple different dealerships this morning, wasn't able to get in for a couple of days. Called down Stockie Chrysler and Ryan was no Called around to a couple different dealerships this morning, wasn't able to get in for a couple of days. Called down Stockie Chrysler and Ryan was not only able to get me the price of the parts and repair, but also get me in today to complete it! while it was in they noticed the intake gaskets were ripped was able to get them replaced for just the cost of the parts no extra installation More