Stockie Chrysler Dodge Jeep Ram - Service Centre

401 brake down. My morning commute to work ended with a serious brake down on the 401, causing me to have to get a tow to my local Chrysler dealership. I was towed t My morning commute to work ended with a serious brake down on the 401, causing me to have to get a tow to my local Chrysler dealership. I was towed to Stockie Chrysler. 15 minutes before the service department was even opened for the day, and before my truck was even lowered off the tow truck the service advisor Cie was outside talking with us asking if we needed any assistance getting the truck safely into the yard. She also had my truck booked in for diagnosing, and had organized a ride home for me within minutes. For the next day and half. I received steady updates on the progress with my truck being diagnosed, having parts ordered and finally the second the truck repair was completed and the truck was washed. I would also like to say that the service manager Dave took extra time to road test my truck numerous times to make sure it was diagnosed properly. Dave's years of experience and patience helped him to find a serious and intermittent electronic issue that caused my brake down. More

Awesome service! Great service here. Hands down one of the best I’ve had! Helpful people, very friendly. clean waiting area with lots of different choices to burn some Great service here. Hands down one of the best I’ve had! Helpful people, very friendly. clean waiting area with lots of different choices to burn sometime. highly recommend here More

Brake problmes Brought my 2014 Grand caravan in today, had an inspection done because I thought the pistons were seized in my brakes. Found out the rear calipers nee Brought my 2014 Grand caravan in today, had an inspection done because I thought the pistons were seized in my brakes. Found out the rear calipers needed to be replaced as well as a service to the front to ensure that I would not need to replace front as well. Thanks Ryan for getting me in and out on the same day! More

Blown out tire, fixed the same day Had a blown out tire, Ryan was able to get me in on the same day and get two new all season tires installed. Thank you and the team glad to see me bac Had a blown out tire, Ryan was able to get me in on the same day and get two new all season tires installed. Thank you and the team glad to see me back on the road the same day! More

Always good service I service my car with Stockie all the time and never have problems. The people are always friendly and professional and get the job done properly. I service my car with Stockie all the time and never have problems. The people are always friendly and professional and get the job done properly. More

Ryan Kelly Ryan went above and beyond on a bad situation. We live in Southampton and only come to Kitchener/Waterloo a few times a week. Ryan got the parts in Ryan went above and beyond on a bad situation. We live in Southampton and only come to Kitchener/Waterloo a few times a week. Ryan got the parts in and our vehicle in, gave us a loaner vehicle so we could continue our day. They were responsive and prompt and on time for us to get our vehicle back. We appreciate the service and professionalism. Cheers and Thanks More

Quick and Easy They were able to provide the service and recall easily. There was minimal wait for the shuttle vehicle both to and from the dealership. I hope to be They were able to provide the service and recall easily. There was minimal wait for the shuttle vehicle both to and from the dealership. I hope to be able to service both of my vehicles there going forward. More

Great Service!! Ryan and Jeff went over and above with the attention to, and service of our Jeep. For the first time ever, we would highly recommend this service dep Ryan and Jeff went over and above with the attention to, and service of our Jeep. For the first time ever, we would highly recommend this service department to everyone. Thanks for the excellent job Ryan and Jeff, and to all the others who helped out that we didn't meet! More

Great service, for us and our van! We bought our van new at this dealership, maintained it as recommended, and we've always had great service for ourselves and great service for our veh We bought our van new at this dealership, maintained it as recommended, and we've always had great service for ourselves and great service for our vehicle. I get helpful advice, appreciated pricing on parts and labour when needed; I never feel pressured by up-selling. I feel taken care of and I highly recommend this dealership. Thanks to Ryan Kelly and the team for keeping us feeling confident about the investment we make here. More

Painless Was waiting on a part to come in Was called as promised Scheduled for next day Dropped off in morning Picked up in afternoon Just as planned Pai Was waiting on a part to come in Was called as promised Scheduled for next day Dropped off in morning Picked up in afternoon Just as planned Painless More