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Stockie Chrysler Dodge Jeep Ram - Service Centre

Waterloo, ON

5.0
92 Reviews

92 Reviews of Stockie Chrysler Dodge Jeep Ram - Service Centre

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July 24, 2019

Always helpful and knowledgable Over the last few weeks had plenty of questions about my newly purchased used Jeep. Ryan has been understanding and resourceful even though i did not More

by Jeepgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you, Jeepgirl! We're always happy to help and we're proud to have won your trust! If we can help with anything else, please just don't hesitate to ask!

July 15, 2019

A Professional place to take care of your car! I have to say thanks to Ryan about his nice and professional knowledge about the vehicle, he also spent times to explain the situation and make recomm More

by Jie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi Jie! Thank you so much for your kind feedback! We're happy that Ryan was able to help you with your vehicle and fix the safety issues before it became a more serious problem. We're just happy we were able to help keep you safe! We look forward to your future visits!

June 27, 2019

Awesome help! Ryan was able to diagnose the issue with accuracy with just a simple drive and able to fit my work vehicle for repairs in a surprisingly good time fra More

by LeoH.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thanks so much for sharing your experience, Leo! We're so pleased that Ryan and our team was able to help you out with your work vehicle! If you experience any more problems or have any questions, please don't hesitate to let us know - we're here for you!

June 21, 2019

Great dealer Great services with fast speed, detailed check and report. People are very nice and help me to rent a car at preferred rate. Strongly recommended. More

by wrooneyM10~
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cie D’Ermo
Jun 24, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much for your kind feedback! We're just happy our team could help you out and find a vehicle and a rate that works for you! If we can ever help you with anything else, please don't hesitate to reach out - we're here for you!

June 18, 2019

Great customer service . Even better now that Stockie has taken over the dealership. I would highly recommend the service team there any day. Thanks for keeping in touch a More

by Dh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cie D’Ermo
Jun 19, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi there! Thank you so much! We're pleased to know you're enjoyed your visit with our new team! If we can ever help you with anything in the future, please don't hesitate to let us know!

June 07, 2019

Disappointed/Lack of communication I had pre-booked an appointment with customer service in which they informed me it would take approximately one hour, I made arrangements to show up o More

by Doug
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager and desk service personal
Jun 10, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi Doug! I'm very sorry to hear you had a negative experience with us. We should have communicated with you about the unexpected delay, and I apologize that you weren't promptly informed and were forced to wait. Please feel free to contact me directly at astockie@stockiechrysler.com. I look forward to hearing from you and hopefully making this right. - Adam Stockie, General Manager

Jun 10, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi Doug! I'm very sorry to hear you had a negative experience with us. We should have communicated with you about the unexpected delay, and I apologize that you weren't promptly informed and were forced to wait. Please feel free to contact me directly at astockie@stockiechrysler.com. I look forward to hearing from you and hopefully making this right. - Adam Stockie, General Manager

June 05, 2019

Ryan is very nice helping my dad fix his caravan problem My dad has a warning engine light, ryan is very helpful to have a technician do a check appointment, and as my dad doesn't speak english, he is very n More

by sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Hi Sherry! We're just happy we could help your dad out with his caravan! We hope everything is working perfectly now! If you need anymore help in the future, please don't hesitate to let us know. We're here for you!

June 03, 2019

Winning I was very impressed with the friendly service team, fantastic shuttle driver and work completed. It was a pleasure dealing with Ryan in the service d More

by josh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much, Josh! We're grateful that you gave us a chance and we're glad we were able to do our best for you and your vehicle! Enjoy it - we look forward to your next visit!

May 28, 2019

Above & Beyond! Exceptional customer service! Ryan went above and beyond to ensure exemplary service! He is always very friendly & patient. He takes the time explain More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cie D’Ermo
May 28, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much for making our day with your amazing feedback, Becky! It's so great to know Ryan is always able to help you in a timely manner. We hope your vehicle is working well now, but if there's ever anything you else you need - we're here for you!

May 27, 2019

#1 SERVICE ADVISER Ryan Kelly picked up a screw in my tire, crap day turned into awesome day with the help of Ryan Kelly, within minutes he found the problem, fixed it and i was ba More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kelly
May 28, 2019 -

Stockie Chrysler Dodge Jeep Ram responded

Thank you so much for sharing this, Robert - you made our day! We're so pleased Ryan was able to help you out and do so quickly so you could get back to your day! If we can help with anything else in the future, please let us know!

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