Stockie Chrysler Dodge Jeep Ram - Service Centre
Waterloo, ON
92 Reviews of Stockie Chrysler Dodge Jeep Ram - Service Centre
Always helpful and knowledgable Over the last few weeks had plenty of questions about my newly purchased used Jeep. Ryan has been understanding and resourceful even though i did not Over the last few weeks had plenty of questions about my newly purchased used Jeep. Ryan has been understanding and resourceful even though i did not purchase from Stockie Chrysler. He has patiently answered all my questions as silly as they may have been. Stockie service has gained a new customer with out even had my vehicle in for service yet. THANK YOU! More
A Professional place to take care of your car! I have to say thanks to Ryan about his nice and professional knowledge about the vehicle, he also spent times to explain the situation and make recomm I have to say thanks to Ryan about his nice and professional knowledge about the vehicle, he also spent times to explain the situation and make recommendation with very strong technician knowledge. At first , I just booked for oil change ,but he found couple of serious issues before making me and my family in dangers. Thank You Ryan! I would strongly recommend the service for Dodge Jeep Ram and Chrysler vehicle to my friends. I will keep let your team to maintain my vehicle in my regular schedule in the future. Thanks Jie More
Awesome help! Ryan was able to diagnose the issue with accuracy with just a simple drive and able to fit my work vehicle for repairs in a surprisingly good time fra Ryan was able to diagnose the issue with accuracy with just a simple drive and able to fit my work vehicle for repairs in a surprisingly good time frame. I was scheduled for a fix on a Friday and left it there over the week and Tuesday morning was ready for me to pick up. As you can imagine I appreciate a lot what they did since I need the work vehicle working well at all times. Great team! I will make sure to put in a good word for this location if asked. Leo Honorio. More
Great dealer Great services with fast speed, detailed check and report. People are very nice and help me to rent a car at preferred rate. Strongly recommended. Great services with fast speed, detailed check and report. People are very nice and help me to rent a car at preferred rate. Strongly recommended. More
Great customer service . Even better now that Stockie has taken over the dealership. I would highly recommend the service team there any day. Thanks for keeping in touch a . Even better now that Stockie has taken over the dealership. I would highly recommend the service team there any day. Thanks for keeping in touch and doing a great job. More
Disappointed/Lack of communication I had pre-booked an appointment with customer service in which they informed me it would take approximately one hour, I made arrangements to show up o I had pre-booked an appointment with customer service in which they informed me it would take approximately one hour, I made arrangements to show up on time to ensure they would have the opportunity to perform their tasks. I also made arrangements for transportation to leave and come back. When I returned 90 minutes later they told me my vehicle was not finished. What the front line had not told me is they were running behind and they would get it done as soon as they could.What I didn't like was the fact they were not overly concerned that it hadn't been started and I was supposed to wait another hour or longer if or when they could start working on it. Why make appointments if the service centre can't handle workload.My vehicle never moved from where I parked it. Lost my service over lack of communication for an Oil change. More
Ryan is very nice helping my dad fix his caravan problem My dad has a warning engine light, ryan is very helpful to have a technician do a check appointment, and as my dad doesn't speak english, he is very n My dad has a warning engine light, ryan is very helpful to have a technician do a check appointment, and as my dad doesn't speak english, he is very nice helping him to book the appointment and get the issue fixed. More
Winning I was very impressed with the friendly service team, fantastic shuttle driver and work completed. It was a pleasure dealing with Ryan in the service d I was very impressed with the friendly service team, fantastic shuttle driver and work completed. It was a pleasure dealing with Ryan in the service department, i felt like the Stockie team treated me as a long time customer, which I’m not. They will definetly have me as a long time customer after this visit. Bonus points for free wipers!!! More
Above & Beyond! Exceptional customer service! Ryan went above and beyond to ensure exemplary service! He is always very friendly & patient. He takes the time explain Exceptional customer service! Ryan went above and beyond to ensure exemplary service! He is always very friendly & patient. He takes the time explain the work I need done and answers all my questions (and I usually have a lot of them). Twice in the last week I've needed work done urgently and Ryan was able to coordinate service that same day both times. I'm grateful for the friendly and efficient service and it's definitely why I keep coming back! More
#1 SERVICE ADVISER Ryan Kelly picked up a screw in my tire, crap day turned into awesome day with the help of Ryan Kelly, within minutes he found the problem, fixed it and i was ba picked up a screw in my tire, crap day turned into awesome day with the help of Ryan Kelly, within minutes he found the problem, fixed it and i was back on the road. thank one of these unsung heros!! thanks again for the quick but super quality work!!!! i would highly recommend. More