Stockie Chrysler Dodge Jeep Ram - Service Centre
Waterloo, ON
88 Reviews of Stockie Chrysler Dodge Jeep Ram - Service Centre
Great customer service . Even better now that Stockie has taken over the dealership. I would highly recommend the service team there any day. Thanks for keeping in touch a . Even better now that Stockie has taken over the dealership. I would highly recommend the service team there any day. Thanks for keeping in touch and doing a great job. More
Disappointed/Lack of communication I had pre-booked an appointment with customer service in which they informed me it would take approximately one hour, I made arrangements to show up o I had pre-booked an appointment with customer service in which they informed me it would take approximately one hour, I made arrangements to show up on time to ensure they would have the opportunity to perform their tasks. I also made arrangements for transportation to leave and come back. When I returned 90 minutes later they told me my vehicle was not finished. What the front line had not told me is they were running behind and they would get it done as soon as they could.What I didn't like was the fact they were not overly concerned that it hadn't been started and I was supposed to wait another hour or longer if or when they could start working on it. Why make appointments if the service centre can't handle workload.My vehicle never moved from where I parked it. Lost my service over lack of communication for an Oil change. More
Ryan is very nice helping my dad fix his caravan problem My dad has a warning engine light, ryan is very helpful to have a technician do a check appointment, and as my dad doesn't speak english, he is very n My dad has a warning engine light, ryan is very helpful to have a technician do a check appointment, and as my dad doesn't speak english, he is very nice helping him to book the appointment and get the issue fixed. More
Winning I was very impressed with the friendly service team, fantastic shuttle driver and work completed. It was a pleasure dealing with Ryan in the service d I was very impressed with the friendly service team, fantastic shuttle driver and work completed. It was a pleasure dealing with Ryan in the service department, i felt like the Stockie team treated me as a long time customer, which I’m not. They will definetly have me as a long time customer after this visit. Bonus points for free wipers!!! More
Above & Beyond! Exceptional customer service! Ryan went above and beyond to ensure exemplary service! He is always very friendly & patient. He takes the time explain Exceptional customer service! Ryan went above and beyond to ensure exemplary service! He is always very friendly & patient. He takes the time explain the work I need done and answers all my questions (and I usually have a lot of them). Twice in the last week I've needed work done urgently and Ryan was able to coordinate service that same day both times. I'm grateful for the friendly and efficient service and it's definitely why I keep coming back! More
#1 SERVICE ADVISER Ryan Kelly picked up a screw in my tire, crap day turned into awesome day with the help of Ryan Kelly, within minutes he found the problem, fixed it and i was ba picked up a screw in my tire, crap day turned into awesome day with the help of Ryan Kelly, within minutes he found the problem, fixed it and i was back on the road. thank one of these unsung heros!! thanks again for the quick but super quality work!!!! i would highly recommend. More
Excellent service, highly recommend. Ryan is really friendly and professional, no pressure and understanding well that what you want, explains things in a simple understandable way. I wou Ryan is really friendly and professional, no pressure and understanding well that what you want, explains things in a simple understandable way. I would highly recommend. More
Very Nice people Very helpful and friendly open-minded people they help me on my first visit free of charge service Thank you so much guys you are great Very helpful and friendly open-minded people they help me on my first visit free of charge service Thank you so much guys you are great More
Great service and customer dealing. The service advisor was really helpful and provided quick to deal with the situation. Got everything lined before I could even ask for and were ready The service advisor was really helpful and provided quick to deal with the situation. Got everything lined before I could even ask for and were ready to go after the confirmation. Speed of service is really good. Friendly staff. More
Excellent Customer Service I am a regular customer with Stockie after they took over . I would say pretty satisfied with their work and customer service . Good explanation/sugg I am a regular customer with Stockie after they took over . I would say pretty satisfied with their work and customer service . Good explanation/suggestions of the charges and work done. More