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Stockie Chrysler Dodge Jeep Ram - Service Centre
Waterloo, ON
88 Reviews
88 Reviews of Stockie Chrysler Dodge Jeep Ram - Service Centre
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February 14, 2020
Far better than I expected!!!! I'm not sure if this is a redundant review, but Ben did a great job welcoming me to the service department at Stockies and getting my RAM 2500 quad ca I'm not sure if this is a redundant review, but Ben did a great job welcoming me to the service department at Stockies and getting my RAM 2500 quad cab repaired far faster than I expected. Everyone I spoke with was very friendly. Ben and Jonathan especially on my last interaction. Sorry guys that did the mechanical repairs, I didn't get to meet you, but you did a great job!. I was initially expecting it would take 5 days to fix my truck. After I dropped it off at Stockie's, I was very pleasantly surprised to receive a text from Ben that the truck repair was competed on the same day I met them to discuss the repairs. He had searched the area and found a part was available locally. Everyone in the service group are friendly and easy to work with. You can't ask for better service from a team. Best regards, Eric More
by EricD
Employees Worked With
Jonathan Khan, Ben Loveys
December 27, 2019
Great customer service and quick work! The part I needed was expensive so they offered me a 5% discount to accommodate and that really helped. was expensive so they offered me a 5% discount to accommodate and that really helped. More
by Madison
Employees Worked With
November 25, 2019
Routine maintenance Amazing staff with clear and proper Knowlege, Ryan goes above and beyond to ensure everything has been done properly, My Vehicle's will never see the Amazing staff with clear and proper Knowlege, Ryan goes above and beyond to ensure everything has been done properly, My Vehicle's will never see the inside of another shop. I will only use Stockie Chrysler for my service needs. Thanks Ryan for listening to your customers and for top of the line service. More
by robert
Employees Worked With
November 12, 2019
Trusted service We use Stockie for maintenance on our Chrysler Pacifica (Hybrid). Have been dealing with Ryan for a while, and he is always clear in his recommendatio We use Stockie for maintenance on our Chrysler Pacifica (Hybrid). Have been dealing with Ryan for a while, and he is always clear in his recommendations and helpful - including finding me a place to plug in my laptop and work while I wait. Nowadays, it's not so unusual to enjoy this kind of convenience at the dealership, but we had a recent experience with Stockie that reinforced what makes them special and why we have become loyal customers. We scraped the side of our van and needed some body work. From beginning to end, Ryan made us feel that we had a trusted partner in Stockie. He had a look and made his recommendation, then sourced a quote with Stockie's body shop partner, and gave us the benefit of their preferred pricing. He walked us through each issue. Then we sourced a second quote from another body shop in town. It was about 3x the cost of the Stockie quote and included a bunch of work that was unnecessary. The contrast with the Stockie experience was significant - we just felt we couldn't trust the other body shop. So we went with Stockie. And we have been extremely pleased with the work. Ryan went through all of the elements and gave the car a once-over. We felt well-represented but most of all we felt that we could trust the work. Thank you Ryan for your diligence and support - you are a gem! More
by Rose N
Employees Worked With
August 02, 2019
Good service Went in for oil change and will have a brake change this Friday. Good service, advisor Ryan did a good job on explaining to me the issues my car has. Went in for oil change and will have a brake change this Friday. Good service, advisor Ryan did a good job on explaining to me the issues my car has. And clean waiting room and shuttle. More
by Yue
Employees Worked With
July 31, 2019
Great service!! Awesome service advisor and service!!! Thanks Ryan for all that you do. Couldn’t own a car without your advice. I wish I was easier on my car but I kn Awesome service advisor and service!!! Thanks Ryan for all that you do. Couldn’t own a car without your advice. I wish I was easier on my car but I know you can take care of me. More
by Curt
Employees Worked With
July 24, 2019
Always helpful and knowledgable Over the last few weeks had plenty of questions about my newly purchased used Jeep. Ryan has been understanding and resourceful even though i did not Over the last few weeks had plenty of questions about my newly purchased used Jeep. Ryan has been understanding and resourceful even though i did not purchase from Stockie Chrysler. He has patiently answered all my questions as silly as they may have been. Stockie service has gained a new customer with out even had my vehicle in for service yet. THANK YOU! More
by Jeepgirl
Employees Worked With
July 15, 2019
A Professional place to take care of your car! I have to say thanks to Ryan about his nice and professional knowledge about the vehicle, he also spent times to explain the situation and make recomm I have to say thanks to Ryan about his nice and professional knowledge about the vehicle, he also spent times to explain the situation and make recommendation with very strong technician knowledge. At first , I just booked for oil change ,but he found couple of serious issues before making me and my family in dangers. Thank You Ryan! I would strongly recommend the service for Dodge Jeep Ram and Chrysler vehicle to my friends. I will keep let your team to maintain my vehicle in my regular schedule in the future. Thanks Jie More
by Jie
Employees Worked With
June 27, 2019
Awesome help! Ryan was able to diagnose the issue with accuracy with just a simple drive and able to fit my work vehicle for repairs in a surprisingly good time fra Ryan was able to diagnose the issue with accuracy with just a simple drive and able to fit my work vehicle for repairs in a surprisingly good time frame. I was scheduled for a fix on a Friday and left it there over the week and Tuesday morning was ready for me to pick up. As you can imagine I appreciate a lot what they did since I need the work vehicle working well at all times. Great team! I will make sure to put in a good word for this location if asked. Leo Honorio. More
by LeoH.
Employees Worked With
June 21, 2019
Great dealer Great services with fast speed, detailed check and report. People are very nice and help me to rent a car at preferred rate. Strongly recommended. Great services with fast speed, detailed check and report. People are very nice and help me to rent a car at preferred rate. Strongly recommended. More
by wrooneyM10~
