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Sterling Honda

Hamilton, ON

4.8
297 Reviews

1495 Upper James St

Hamilton, ON

L9B 1K2

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Showing 297 reviews

July 20, 2026

I had my car in for a routine service, they had my car in and finished in less time than they had estimated the job to take. I got a free car wash along with pleasant service and an explanation of what they More

by l.donat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 29, 2026 -

Sterling Honda responded

Thank you for sharing your positive experience with us! We take pride in providing efficient and thorough service and we're thrilled to hear we exceeded your expectations. We can't wait to see you again next year for your annual check-up. Safe travels!

July 18, 2026

Brought my CRV in for servicing the other day and the service department was fast efficient and friendly. The vehicle was serviced and washed in a timely manner. Highly recommend. More

by lisastauby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 29, 2026 -

Sterling Honda responded

We are thrilled to hear that you had a positive experience at our service department for your CRV! Our team takes pride in providing fast, efficient, and friendly service. Thank you for recommending us!

July 17, 2026

Brought my car in for service. Everyone was professional and efficient. They took extra time to thoroughly check out my vehicle to make sure the “mysterious noise” was taken care More

by Tms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cooper?
July 15, 2026

I had a very good experience when I brought my car for service. The service rep was very informative and explained to me what needed to be done and approx. cost. I have always brought my vehicle back More

by Diane Sly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron Cooper
Jul 19, 2026 -

Sterling Honda responded

Thank you for the amazing review! We're thrilled to hear that you had a positive experience at our service center. Our team takes pride in providing informative and quality service. We appreciate your loyalty and look forward to seeing you again for your future service needs.

July 11, 2026

I recently brought my vehicle in for service, and the experience was outstanding from start to finish. The service advisors were incredibly professional, explaining the multi-point inspection clearly wit More

by harsh jaswal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imran
Jul 19, 2026 -

Sterling Honda responded

Thank you for your kind words and for choosing our dealership for your vehicle service needs! We strive to provide top-notch customer service and a seamless experience from start to finish. We're glad to hear that our team met your expectations and took care of everything efficiently. We look forward to serving you again in the future.

July 10, 2026

Everything was done to my satisfaction and the work was done almost within the time that was given to me. More

by Lucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their name.
July 07, 2026

I bought a brand new HRV in 2025. Love the vehicle, Can't recommend service. Charged for what another dealership told me they would have covered. Management doesn't understand custom More

by selma.schachner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 07, 2026 -

selma.schachner responded

You lost a customer for a nominal amount.

July 07, 2026

Sterling Honda provided an exceptional buying experience! ! Starting with Peter, Mary Tiago, Haythem, Sam and finally the service staff making the car look perfect! I definitely recommend this Honda dealershi More

by Nicrac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Stevens, Mary, Tiago, Haythem, Sam Falletta
June 29, 2026

All of the service and parts folks are amazing! ! Eric ,service advisor , is the best.I am a long time Sterling Honda customer and wouldn’t go anywhere else- love my Hybrid CRV!!! More

by Mary J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 03, 2026 -

Sterling Honda responded

Thank you for the kind words, we are thrilled to have such loyal and satisfied customers like you! We are committed to providing top-notch service and are honored to have Eric as part of our team. Keep loving that Hybrid CRV and we look forward to seeing you again!

June 28, 2026

As an Associate purchase we found the dealership very accommodating. What they were unsure of they found out. Our new hybrid CRV is fantastic. Thank you for all your attention to detail. More

by Florakkennedy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al the sales manager was our first positive interaction, Ryan our sales rep was great as well as Heythem in finance.
Jul 03, 2026 -

Sterling Honda responded

Thank you for choosing our dealership for your Associate purchase! We are thrilled that you had a great experience and love your new hybrid CRV. Our team is dedicated to providing exceptional service and ensuring all your questions are answered. Enjoy your new vehicle!

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